As opposed to its sister establishment, the NH City Center, the NH Grand Place Arenberg is genuinely located in the city centre just a stone's throw away from the famous Grand Place. In terms of the facilities and decor, take the NH chain basics and add on to them. However, don't waste your time looking for leisure activities, as there are none!
Located just a short walk from the main train station and its metro station, and 3 minutes from the Grand Place, the NH is an ideal starting point for travelling around the city and discovering most of the tourist sites on foot.
Like many other hotels in Brussels (being a business city), the NH Grand Place has its own car park (£20 per day) and 3 conference rooms. Wi-Fi access is free in the lobby but charged at about £10 per day in the guest rooms.
Built over forty years ago, the Grand Place Arenberg joined the NH Group in 2004. Renovations were carried out to adapt the hotel to the chain's standards. From the façade to the entrance hall, its resemblance to its sister establishments in the city is striking: the same inscription over the doors at the entrance, the same revolving door and the same cold atmosphere in the lobby. A 'Hola Bienvenido' displayed on the reception counter reminds guests of the chain's Spanish origins. The similarities stop here though, as the Grand Place Arenberg has neither a bar-restaurant nor leisure facilities like some of its NH companions. There is a single computer in the lobby. The hotel did once have a restaurant but nowadays there is just a small breakfast room and a waiting area (the former bar area) set up with tables and chairs.
The NH might have started off on a grand scale (notably in terms of the building), but the idea was lost somewhere along the line when it came to the number of guest rooms: the 7 stories only have 155 to boast. The standard rooms may not be very spacious but at least their decor is a lot more welcoming than that of the lobby: parquet flooring, a tartan armchair, a red knitted bedspread, a comfy white duvet and a bathroom with a designer sink. The decor is the same in all the rooms and follows the exact same model as those in the NH City Center!
As far as amenities are concerned, apart from a flat-screen TV (although these will soon replace the current sets found in the rooms), you'll have everything you need: safe, mini-bar, individual air-conditioning and telephone, plus typical NH features like the selection of pillows and the Agua de Tierra hospitality products. The suites boast a small sitting room area, a king-size bed, an ironing kit, some bathrobes, a coffee machine, bottles of water and free apples. In addition to the classic rooms and suites, the NH has the superior rooms to offer, which are more spacious and better equipped: tea and coffee making facilities, bathrobes, slippers and even a balcony in seven of them!
Guests staying in the suites can ask for the NH Endless Sunday option, which allows them to vacate their room at 5:00 pm. Furthermore, women have the choice of the NH Woman Style option, a service that caters exclusively for women, providing the ever-essential make-up mirror, for example.
Like many hotels in the Belgian capital, the NH Grand Place Arenberg gave up on its catering activities. This tourist neighbourhood is crammed full of dining opportunities! However, you can still have a continental breakfast (the only meal still served at the hotel) in a large nondescript room that can seat up to 70 guests and features large benches, leather chairs, wooden tables and parquet flooring... We must give a special mention for the morning waffles! The bar was replaced by a coffee machine. Bear in mind that room service is available from midday until 10:00pm during the week.
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