The Sheraton Hotel is one of the five star hotels in the area. Located right at the bottom of the Niagara Falls hill, the hotel was one of the first to set up shop here. Like the other hotels in the area, it is a large tower block of rooms although a little less sterile than the other hotels we reviewed. Although the décor is non-descript, there is a bit more of an atmosphere and effort with regards to service. An ideal hotel for a wide-ranging clientele, from families, to groups of friends.
Located among the chaos of naf hotels, game arcades and cheap bars that surrounds Niagara Falls, the hotel is one of the highest buildings, boasting beautiful views of the Falls, making up a big part of its draw. Everything in Niagara Falls is within walking distance.
There is complimentary Wi-Fi access in the lobby but it comes at a charge to use it in the guestrooms. There are work stations available for use in the lobby, which are free of charge to use. All rooms are non-smoking, although some of the higher categories have balconies.
Part of the same chain, the Crowne Plaza, just next door interconnects with the Sheraton, meaning guests can make use of the facilities at either hotel.
The hotel used to be The Fox Head before the Sheraton take-over. The hotel has all the facilities you could want and more, including a large aquapark (which closes depending on time of year). The hotel has just the one restaurant, Fallsview Restaurant. There is also a Starbucks coffee shop on the ground floor.
The entire hotel could do with a makeover to bring it into the 21st century. Although the décor is fairly dull throughout the hotel, we liked the original photography of the Falls dating back to the early 1900s - this adds personality to the hotel by reminding guests of their surroundings. A Club Lounge is going to be added in 2012. Guests travelling with children will be relieved to know that there is a water park adjoined to the hotel (which isn't technically part of it, but guests get discounted rates on entry fee). The hotel does have its own pool, both an indoor and outdoor area. Although the pool area is fairly pleasant, traffic noise is still audible. The Fallsview Christienne Spa, sauna and steam room are on the 14th floor, along with the indoor pool. Guests will find the gym on the 2nd floor.
In total there are 669 rooms spread over 22 floors. The best rooms are those looking right onto the Falls. There are more categories than we have fingers, so we won't give the breakdown but all in all they don't differ greatly. The main defining point is size and view. Our favourite room is the corner room, as you have double exposure to the Falls and the added bonus of having a large whirlpool bath tub right opposite the Falls, meaning that you can soak away while looking at Niagara Falls! The standard rooms, called Traditional, are however just as comfortable if you are on a bit of a budget. The lower three categories, Traditional, Cityview and American Fallsview rooms and the top-end Superior Fallsview room have twin queen-size beds. The other categories have king size Sheraton sleepers. All rooms have a large flat-screen television, complimentary tea and coffee-making facilities (Starbucks brand); this is accompanied by paper cups ? real crockery wouldn't have gone amiss! Some of the higher-end rooms have fireplaces, which add a homely touch to an otherwise bland room. Despite the décor, which is nothing to write home about, the rooms are very comfortable, clean and neat, as you will find in any Sheraton anywhere in the world. The bathrooms are equally as spacious as the rooms and have either marble or granite counter tops, and either a bath or bath tub or both, unless you select a room with a Jacuzzi bath. The bathrooms are all stocked with Sheraton own-brand products.
Our tip to choosing the best value for money accommodation is asking for a room with two queen-size beds, a Juliet balcony complete with Falls views, which will radically change your stay!
The restaurant has magical views of the Falls serving as a backdrop to the otherwise very chaotic area. It serves mainly buffet for breakfast, lunch and dinner, but there is a separate section for guests wanting to dine à la carte. Part of the main dining hall has been taken over by celebrity chef, Jamie Kennedy, in hope to be able to offer guests a bit more variety and quality. This part of the restaurant is called 'Windows'. The Fallsview underwent a major renovation in February 2012 but still accommodates 280 diners. The food served here tends to be the usual 'international' mix of food. The restaurant sometimes has theme nights to vary the atmosphere. Otherwise if you fancy more variation, there are a few restaurants nearby like the Hardrock Café, Planet Hollywood, Perkins and a larger Starbucks.
Hotel reviews based on comfort, location and price ratings of its categories
Hotel reviews based on its services and facilities.
Mark out of 10 for geographical location