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Air Asia Flight Information

Compare the flight prices of your airline tickets with Air Asia , among other airlines or low cost sold through travel agents that we are comparing. Find the best prices with Air Asia to enjoy your stay. We offer a small listing of the company's history, alliances, customer services and on-board and list of destinations served by Air Asia.

Air Asia : Presentation

logo Air Asia
  • IATA Code: AK
  • Website:  www.airasia.com
  • Country : Malaysia Malaysia
  • Telephone number :
  • Call sign : Air Asia
  • Headquarters : Terengganu, Malaisie
  • Based at : 3982
  • Fleet size : 120

Air Asia : History

Air Asia is a low cost Asian airline company created in 1993. The airline's base is in Kuala Lumpur, one of the two capitals in Malaysia. Air Asia has close ties with France and the Air Asia fleet has been expanding rapidly since 2004 when it ordered more than 475 planes from the company Airbus. Nowadays, there are 120 dedicated Air Asia planes serving 92 destinations in Asia (China, India, Japan etc.), the Middle East (Saudi Arabia), and Oceania (Australia). This airline has also been awarded the title of "Best Low Cost Airline Company" in the World Airline Awards every year since 2009.

Air Asia : Information about the airline

Check-in

Passengers are allowed one item of Air Asia carry on baggage no bigger than 56x36x23cm and no heavier than 7kg. There is an extra charge for hold baggage which can be added when booking your Air Asia ticket. The Air Asia baggage cost for these items depends on their weight (15kg, 20kg, 25kg, 30kg and 40kg).
Customers are encouraged to make use of the Air Asia online check in service which can be done either online or using a smartphone. This is available 14 days before your flight departure and remains open until one hour before take-off. However, under 16s, pregnant women, travellers with health problems who require assistance when flying, and those travelling with children are not permitted to check in online.
Those not willing or not able to check in from home should note that the check in desk at the airport opens three hours before the flight departure. It closes one hour before take-off for international flights, and between 45 minutes and one hour for Air Asia domestic flights.

Customer and on Board Services Air Asia

Onboard Your Flight

As part of the Air Asia customer service on board guests are served with hot meals which they have pre-selected when reserving their ticket as well as individual tablets charged with films, music and games. Air Asia Business Class passengers enjoy a greater level of comfort including extra space, larger seats and priority check in and boarding. Passengers are also able to purchase Air Asia duty free goods throughout the flight.

After Your Flight

All Air Asia passengers are welcome to join the airline's loyalty programme, Air Asia Big, also known as the "BIG loyalty programme". Passengers can cumulate ?BIG points? which can be exchanged for discounts and privileges (flight offers, hotel reductions, priority access?)