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Air Austral Flight Information

Compare the flight prices of your airline tickets with Air Austral , among other airlines or low cost sold through travel agents that we are comparing. Find the best prices with Air Austral to enjoy your stay. We offer a small listing of the company's history, alliances, customer services and on-board and list of destinations served by Air Austral.

Air Austral : Presentation

logo Air Austral
  • IATA Code: UU
  • Website:  www.air-austral.com
  • Country : France France
  • Telephone number : 0 825 013 012
  • Call sign : Reunion
  • Headquarters : Saint Denis de la Reunion, France
  • Based at : 5833
  • Fleet size : 9
  • Number of yearly passengers : 0
  • Hand luggage size : 56 x 45 x 25 cm
  • Maximum weight of check in luggage : 25 kg

Air Austral : History

Air Austral is a French airline company which mainly operates flights between the Roland Garros Airport in La Reunion and destinations in the Indian Ocean.
The airline company was first set up under the name Air Reunion, but changed its name in 1990 when Air France bought shares in the company.
The Air Austral route map has been expanding since April 2011 and now includes numerous destinations in Asia: Cambodia, China, Vietnam, South Korea, Japan, Singapore, Laos, the Philippines, Indonesia, India and Malaysia, after signing a partnership agreement with the Thai airline company Thai Airways International. The Air Austral fleet also connects several cities across France, such as Lyon and Marseille, Toulouse, Bordeaux, Nantes and Paris. In Paris Air Austral flights land at the Roissy Charles de Gaulle Airport.
In 2013 Air Austral signed an agreement with the new airline company Ewa Air with the intention of offering regular flights to the Crozet and Comoro Islands and Madagascar as well as various other destinations in the Mozambique Channel. Air Austral has also signed contracts with Virgin Australia so that it could offer Air Austral Australia flights, and Lufthansa for flights to Germany.

Air Austral : Information about the airline

Check-in

The maximum weight for Air Austral hand baggage allowance (handbags, laptops, cameras and suit covers/garment bags) is 10kg.
The Air Austral baggage allowance for hold luggage is slightly different from other airlines; there is no restriction on the number of bags permitted however the cumulative weight must not exceed the weight restrictions stated on the flight ticket and the weight restrictions vary depending on the flight destination. For example, on long-haul flights Economy Class passengers are permitted a total weight of 25kg, and Upper Classes are entitled to 35kg.
Air Austral online check in opens 24 hours before the flight departure, and remains open until one hour before take-off. Those wishing to check in at the airport desk should note that the check in there also closes one hour before take-off for long-haul flights. For regional and short-haul flights the check in time varies depending on the aircraft and the Air Austral timetable can be found on the airline website.

Customer and on Board Services Air Austral

Onboard Your Flight

Once on board each booking class is treated with a different level of comfort. In Economy Class each traveller receives a personal screen charged with Air Austral inflight entertainment, a "mood light" and several inflight commodities (pillow, blanket, wash products). They will also be served food and drinks during the flight.The perks awarded to Air Austral Business Class and Premium Economy Class passengers are different. They are entitled to priority boarding and baggage, access to the VIP lounge in the airport, and higher levels of comfort and personal attention on board the flight.

After Your Flight

This airline's loyalty programme is called the Air Austral Capricorne Program. There are two membership categories available, the essential Capricorne Fidelty Card or the Premium Capricorne Fidelty Card for more frequent travellers. By joining the loyalty programme Air Austral passengers can cumulate miles and receive flight discounts, priority baggage handling, bonuses, etc.

List of destination served by Air Austral