Hotel Mercure Grand Jebel Hafeet Al Ain Hotel 4 star
Al Ain Abu Dhabi Al Ain, United Arab Emirates -
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Amy Adejokun Section editor

The Mercure Grand Hotel Jebel Hafeet is unique in terms of its location as it is the only resort on the heights of the Hafeet Mountains - the surrounding panorama is therefore quite impressive, with a view of the Garden City of Al Ain. The hotel's numerous facilities often correspond to international standards, which can be rather disappointing in this world of sand and rock! It is all rather impersonal, but very varied.

This hotel review is a translation from the French published on our French site

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    • Hotel Mercure Grand Jebel Hafeet Al Ain

      Mercure Grand Jebel Hafeet Al Ain   -   © EASYVOYAGE

    • Hotel Mercure Grand Jebel Hafeet Al Ain

      Mercure Grand Jebel Hafeet Al Ain   -   © EASYVOYAGE

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    • Location

      3.0 /10
    • Accommodation

      7.70 /10
    • Overview

      8.20 /10
    • Food and drink

      7.70 /10
    • To know

    • Allow 20 minutes to drive to Al Ain's city centre, 30 minutes for transfers to Al Ain's airport, an hour and a half to Abu Dhabi and 2 hours to Dubai! The Sultanate of Oman is just half an hour's drive away.

    • The hotel has a total of 124 rooms (including 9 suites). The 115 standard rooms are immaculate but there is nothing original about them. The smallest ones are 312 sq ft and the lower the floor, the larger the room. All the rooms have a (ridiculously) small balcony which looks out onto the pool or the miniature golf course but the panorama is impressive wherever you are. The soft and comfortable beds are set on green and white carpet, inside a small alcove. There is plenty of storage room in the large light wooden closets and the television showing 40 channels is set on a chest of drawers. Their amenities include a free electronic safe, individual air-conditioning, wired internet access and a minibar with tea and coffee-making facilities. As for the bathrooms, they are a little small but nicely laid out, decorated with white, blue and turquoise tiles. Their equipment includes a magnifying mirror, a plastic top, hospitality products, a hair-dryer, dressing gowns and slippers. Room service is available around the clock.
    • Isolated on the heights of the Hafeet Mountains, the hotel is only visible once you've reached it. The estate is vast, with a solid white 5-floor building in its centre, which unfortunately is not particularly attractive from the outside. Open since 2003, this hotel has not in any way been decorated with local features, but rather international standards are apparent. The reception is impressive and nicely laid out - above your head, you can already see the five floors with numerous plants and high walls covered in greenery. The oriental café in the ground-floor lobby serves small snacks, pastries and alcoholic beverages, but if you're not feeling hungry go up to the second floor and admire the panoramic view. A long table indicates the direction of various cities in the world, the Garden City of Al Ain, the desert and the different types of wildlife to be found here. The immaculate gym is located in a very bright, long, rectangular hall with parquet flooring. Two very simple but decent rooms are used for massages, and another area houses the sauna and hammam, both very clean. A rather unusual feature is the second squash court which has been turned into a children's club, with a rug, a few plastic games and a television. You will not find much shade outside as there is too little greenery and it is too short. Pathways lead the way to the miniature golf course (in full sun, but nicely designed) and the pools: the main swimming pool is 115 ft long and 50 ft wide; it holds an aqua bar as well as a large jacuzzi and it is surrounded by deckchairs laid out on the terrace and lawn. Adults and children alike can enjoy another big pool into which three very long slides with curves wind down. There is also a lovely playground for children on the lawn, complete with a Wendy house and climbing ropes. The 'Al Kayma' is an Arabic tent set opposite the hotel, where you can drink tea and coffee or smoke shisha while admiring the panorama.
    • The main restaurant serves Mediterranean-inspired albeit international cuisine as a buffet. Unfortunately, the restaurant doesn't have a terrace, so guests have to remain in the rectangular hall, with its carpet flooring and bay windows. The comfortable chairs are upholstered with pink velvet. Opening times are 7:00am to 10:30am, 12:30pm to 3:30pm and 7:00pm to 10:30pm. For lunch for example, you will find at least a dozen salad dishes, 15 hot main dishes and 13 desserts - and everything is wonderfully presented. The French chef was hired from the Sofitel Dubai. The pool-snack bar serves lighter meals - a barbecue is organised three times a week in the evening, and musicians are hired for the ambience. Guests can take a seat around the stone tables, on wrought iron chairs, under a glass shelter, to admire the panoramic view of the Garden City of Al Ain and the desert. The spacious 'Lawrence Lounge' bar is open from 8:30pm to 12:00am or 1:00am and two musicians play latino music every night, except on Saturday nights. Comfortably seated in one of the colourful chairs or armchairs, you can have a light meal of calamari, sandwiches, pizzas, etc. The counter stretches over the whole length of the room, displaying every available bottle of wine.
    • It is possible to buy a visa in Al Ain for 90 UAE Dirham.


    • Shuttle bus
    • Car park
    • Handicap access
    • Restaurant
    • Internet access
    • Air conditioning
    • Spa

      massage, beauty salon, sauna, hammam, keep fit, spa, Turkish bath, wellness

    • Swimming pool
    • Sports equipment

      tennis, gym, volleyball, golf, mountain bike, squash, water-polo, fitness, sports

    • Hairdresser
    • Whirlpool bath
    • Safe
    • Non-smoking rooms
    • Solarium
    • Meeting room


    • Very peaceful
    • The large lobby with verdant walls
    • The superb panorama
    • Very airy


    • A standardised hotel, in terms of rooms and restaurant
    • Too little shade
    • Too little greenery, despite the evident efforts made

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