Hotel Carlton Hotel Hotel 3 star
Easyexperts
Plaza Federico Moyua 2 - 48009 BILBAO Bilbao, Spain -
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Amy Adejokun Section editor

This grand hotel in the classic Basque style is all about service and luxury. Situated on Plaza Moyúa - right in the centre of town - the hotel's original façade stands tall and proud amongst other classical buildings such as the Palacio de Chavarri, which is now a governmental building. Elegant archways, sparkling chandeliers, and grand winding staircases characterise this hotel, which is often the top choice for politicians or celebrities when staying the Bilbao for events such as the BBK music festival. When this is not the case however, Carlton welcomes a whole range of guests, from tourists to couples on a romantic break, to families. In contrast to some of the more recent 'design' hotels on the riverside, Hotel Carlton can offer guests a real taste of 'old Bilbao', with certain original features dating back to 1926 when the hotel was first opened.

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    • Hotel Carlton Hotel

      Carlton Hotel   -   © Julien Ferret / EASYVOYAGE

    • Hotel Carlton Hotel

      Carlton Hotel   -   © Julien Ferret / EASYVOYAGE

       
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    Location 8.62 /10

    Situated right in the centre of 'new Bilbao', Hotel Carlton is just a 10 minute walk from the riverside and therefore from the Guggenheim Museum. The old town, which has all the bars and restaurants worth visiting, is accessible either by a 15 minute walk or by a short bus ride. The airport is 7.8 miles away and the bus stop for this route is right outside the hotel.

    Accommodation 8.20 /10

    As stated above, the third floor of Hotel Carlton consists of more modern rooms than the classical style in the rest of the hotel would lead you to expect. These rooms have a much brighter colour scheme, with white walls and sofas, black and white bedding, crystal chandeliers and a rather minimalist design, these rooms were designed with younger clients in mind. The bathrooms in these rooms, being more modern than the others, have a touch of extra luxury, designed in a walk in style with a large spacious bath and a separate shower and WC. The rooms on all other floors are in a more classical style and guests can choose from standard rooms, five Junior Suites, or the Imperial Suite. Upgrading to the Junior Suite will get you a view over the Moyúa Square, Bvlgari hospitality products in the bathroom, free newspapers delivered daily and an optional late check-out free of charge. The Imperial Suite is a work of art in itself - spanning 250 square metres, with a bathroom to die for and its own kitchen with optional in house cooking service. All rooms are equipped with minibars, safes and large flat screen televisions with a range of Spanish and international channels.

    Overview 7.95 /10

    Carlton's reception is manned 24 hours by friendly, multilingual and attentive staff ready to check you in and transport your luggage to your room. This reception area includes a large black marble reception desk and an open space shadowed by an enormous chandelier. Through a grand archway in front of the main doors is a multi-purpose room which is occasionally used for functions and events (in the case of our time there, a fashion show) which is otherwise used as a lounge area for guests. This grand salon was in fact used by the Basque government as a base for debates and strategic operations during the Civil War in 1936. The hotel additionally has a saloon style bar, a large breakfast room, a restaurant, a gym and a spa.

    Food and drink 7.45 /10

    Two options are available to guests wanting to dine at the hotel throughout the day. Firstly there is the 'Bar Grill' which serves hot drinks, cocktails and alcoholic beverages, pinxtos and tapas. This bar is open all day long from 7:00am to 12:00am. Alternatively, the hotel has its own small restaurant which serves local and international dishes and which offers a set menu priced at 30 euros from Monday to Friday. Breakfast is served in a large dining room on the ground floor and offers all the usual components of a continental breakfast. Guests can also ask for items on demand such as freshly cooked eggs or pancakes.

    Spa

    The hotel has a gym on the first floor with several machines and a workout area for aerobic or floor exercises. There is also a Turkish bath and steam room in this area, whilst massages can be booked in advance via reception.

    To know

    As hotels like Carlton are becoming more and more rare, the management did worry that their classical style would no longer appeal to a many travellers. In an effort to therefore attract younger clients who may have otherwise been put off, the hotel completely renovated the third floor and all its rooms, giving them a more modern design complete with luxury bathrooms and crystal chandeliers. The original building was designed by Manuel Maria Smith Ibarra, an architect of Basque and English origin, and it became the first hotel in the whole of Spain to have en-suite bathrooms for all rooms.

    Equipment

    • Shuttle bus
    • Car park
    • Handicap access
    • Restaurant
    • Internet access
    • Air conditioning
    • Spa

      massage, beauty salon, sauna, hammam, keep fit, spa, Turkish bath

    • Sports equipment

      gym, mountain bike, fitness, sports

    • Safe
    • Non-smoking rooms
    • Meeting room

    advantage

    • A hotel with a history
    • Extremely good service
    • High quality products and facilities
    • Rooms are well soundproofed
    • Some original features dating back to hotel opening

    disadvantages

    • Some guests may find the décor a little old fashioned

    Traveller Reviews

    1
    • Overall Score nc/10
    • Vincent L. Vincent L.  
      1 Opinions
      • Package deals in février 2014 Posted on 2014-03-18 En couple - 1 nuitée (Chambre avec vue)

        Tres bon hotel. Reception, service d'étage parfait. Chambre nickel Possibilité de promotion via le site internet

      • Advantages

        Placement plein centre proche musée Guggenheim

      • Disavantages

        aucuns inconvénients

      • Infrastructure
      • Logement
      • Situation
      • Restauration
      • Sports / Loisirs
      • Animation
      • Qualité / Prix
      • Overall Score 9.60/10
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