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Hotel Empress Chiang Mai Hotel 4 star
Easyexperts
199/42 Changklan Road Chiang Mai Chiang Mai, Thailand -
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Amy Adejokun Section editor

The Empress is a comfortable city hotel in an ideal location at the heart of Chiang Mai. It is just a few minutes' walk from Chiang Mai night market and the city's main temples. The rooms are big and the welcome friendly, and

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  • Culture
  • International Standard
  • Well located
  • Flight
    Hotelier photo(s) 2 User photo(s)
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    Location 4.99 /10

    The Empress is located on one of the city's main arterial roads, about 3 mi from Chiang Mai international airport, and transfer time is around 15 minutes by car. The famous night market is a 10 to 15-minute walk away.

    Accommodation 7.95 /10

    With its 375 rooms, the Empress could hardly be described as a secret address, but it does offer services which meet international standards and spacious, comfortable rooms. In the evening, someone comes to turn down the beds and leaves a small chocolate in the shape of a gold bar, which is a very nice touch! Don't bother looking for switches, either; the air-conditioning, alarm clock and lights are controlled from a single handset on the bedside table. The decor is subdued, with a colour scheme based on browns (pale parquet and furniture) and pinks. Beauty products are provided in the bathrooms. The bedrooms on the two executive floors (the 16th and 17th) also have a kettle and tea and coffee-making facilities. Book a room on the 15th floor if you can, because the views from there are amazing!

    Overview 7.45 /10

    The Empress opened around twenty years ago and was renovated in 2004. It is one of Chiang Mai's classic hotels, with a spacious entrance hall decorated in local colours (red and brown) and a lounge area just off it. The outdoor swimming pool is at the foot of the 17-storey hotel building, and there is also a gym with the latest exercise machines, and a sauna. The hotel also houses a number of shops. A computer with Internet access is provided for guests to use, and all the rooms also have a Wi-Fi connection (payable locally).

    Food and drink 7.70 /10

    The Empress has almost too many dining options to choose from. At the Brasserie, various grills are available with a fairly comprehensive wine list to choose from, while the Chinese restaurant, the Panda Palace, serves up Dim Sum prepared by a Cantonese chef. Guests can also enjoy Thai and European dishes against a backdrop of live music at the Crystal Cave Supper Club. Breakfast is served as a buffet every day at the Chao Nang Coffee Shop. There is a wide selection of foods to choose from, but the coffee could be better.

    To know

    the general manager of the hotel speaks French, Italian, German and Chinese.

    Equipment

    • Shuttle bus
    • Car park
    • Restaurant
    • Internet access
    • Air conditioning
    • Spa

      massage, beauty salon, sauna, keep fit, spa, Turkish bath, wellness

    • Swimming pool
    • Sports equipment

      gym, aerobics, fitness

    • Hairdresser
    • Whirlpool bath
    • Safe
    • Non-smoking rooms
    • Meeting room

    advantage

    • Comfortable rooms
    • The bathrooms
    • The view (especially from the 15th floor)

    disadvantages

    • The swimming pool is below ground level
    • The modern building
    • The breakfast room overlooks the car park

    Traveller Reviews

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    • Overall Score 8.83/10