Hotel Great Keppel Island Resort Hotel 0 star
Great Keppel Island Great Keppel Island, Australia
Amy Adejokun Section editor

Facing fine sand and turquoise waters, here you are on a large and beautiful resort with a classic and refined style, near the site of Tulum. Stretching over 30 acres, this all-inclusive luxurious club brilliantly combines various activities for all types of clientele with complete tranquillity. The facilities are of a high quality; taking the exceptional children's club for example. The concept is simple: dreams come true at the Great Keppel Island Resort! Some details that also make a difference: bookings are not necessary for the restaurants, no cards are needed for the towels, and there are no compulsory bracelets! What a relief!

  • Seaside
  • Culture
  • Family
  • Well located
  • Rest
  • Gastronomy
  • Nature
  • Flight
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    Location 3.0 /10

    The hotel is 75 mi away from Cancun international airport (one hour and fifteen minutes by car) and 35 mi from Playa del Carmen (a half hour journey). The hotel stands on the seafront, approximately 3 mi to the north of the archaeological site of Tulum, which is also visible from the beach. On a bike, the ride takes some 20 minutes. The distance from the hotel to the town of Tulum is a little over a mile. In the other direction, Xel-Ha park is a 5 minute drive from the hotel, which is also ideally located for getting to the archaeological site of Coba, as the only road for it goes through Tulum and there is no closer hotel.


    The mangrove has been mastered here. You reach the entrance to this beautiful luxurious resort by a large driveway bordered by rows of trees. Renovated in 2006, the hotel complex was built in 2001. Very pleasant with its comfortable settees, the entrance hall is cloaked in hints of cream. Just after this, a very elegant bar with a high ceiling allows you to admire the extent of the complex through its glass facade. A straight and clear path goes to the rectangular swimming-pool (for relaxation) and the sea in the background. Close by, a second swimming pool is dedicated to the activities. Particularities of the region, a temazcal in large white stone and an open-air cenote are close by. As a consequence, an underground river runs through the site. In the evening, a geyser rises from the middle of the cenote. Mostly white, 25 two-storey buildings hold the resort's bedrooms and the most recent ones have lifts. Easily recognisable, the Mexican part has been completely painted yellow. Amenities abound, ready for guests to discover: A large gym with picture windows (we regret its worn floor and the fact that you have to walk quite a distance through the resort to be able to get to it); a superb marble spa; a daily cinema on the beach for families; a night club... and the inevitable mini-club open from 9.00am to 10.00pm! Parents do not have access to this; it is a kingdom entirely for children. Each one leaves their handprint on one of the walls that are already covered with various coloured marks. Behind the high wooden fences, children can easily be kept busy all day long with: a climbing wall at least 6 metres high, painting, video games, a computer room with Internet access, television, DVDs, a multiple jet fountain to play with, a slide in the sand, a basketball court, a small theatre, snacks, table tennis, quoit, table soccer, etc. Children are even invited to camp on the beach once a week! Another of the facilities provided by the hotel is the cigar cabinet selection.


    The hotel consists of 431 large rooms divided into six different categories. Four of them have been adapted for guests with reduced mobility. With a minimum area of 42m, they are all equipped with the same amenities: a suitcase stand, a rack, an umbrella, a magnifying mirror, an alarm clock, a television with 36 channels (plus music channels), a DVD player, a free safe, individual air conditioning combined with a fan, a mini bar with tea and coffee-making facilities, a telephone with a direct line, and an iron and an ironing board. The decoration of the rooms varies depending on the name (of the Mexican states or towns) of the building they are in. This way, guests may find their room adorned with beautifully designed wooden furniture from Jalisco, or with handicraft from Puebla, or even with black pottery from Oaxaca used in a lamp stand for example... In each case the bedding, on which you will find the hotel's programme for the day, will be very comfortable. As for the bathrooms, they are large and homogeneous, decorated with marble, a full length mirror, either a shower or a bathtub, and sometimes a bidet. Amenities also include: a hair dryer, hospitality products by the brand Dreams Tulum, bathrobes, slippers and a lot of storage space.

    Food and drink

    Food abounds at the Dream Tulum and the service is really top-notch: in addition to the main buffet, there are 6 la carte restaurants available on the estate. Tasty dishes in an adapted and refined setting is what you'll find wherever you decide to dine! And you do not need to book in advance! Breakfast is impressive, with its abundance of 21 hot dishes, as well as pastries and fresh fruit... Four options are possible for lunch: a buffet, a restaurant on the seafront, room service, and the 'El Patio' snack bar. In the evening, there is a maximum of choice: Italian, Asian, Mexican, International, French and sea food restaurants. For the buffet alone, 4 themes are simultaneously on offer: Mexican, Italian, French, and American, without forgetting the children's corner. Guests even have dinner to the sound of jazz music. Six bars await the complex's guests before and after their meals.


    The superb beach of fine sand stretches out over almost 300 metres and is supervised by lifeguards. This is a beach where many weddings are organized. The palm trees in the sand and the palapas parasols next to the plastic deck chairs provide shade from the sun. Massage booths and beach services are both available. Children will love the trampoline set up in the water! Just after the hotel, another, unspoilt beach (which is very rare on the Mayan Riviera!), stretches as far as the archaeological site of Tulum. Allow 40 minutes on foot to get there! However, you will not be able to access it via the beach, as the entrance is on the road. Given the configuration of the area, you will quickly see that it is very easy to find perfectly quiet spots to relax by the clear turquoise water, only slightly marred by a small amount of seaweed. Sandals are recommended for swimming because of the corals and rocks found in the water, and motorised water sports are prohibited, because of the coral reef not far away. This place is therefore ideal for snorkelling. At the water sports club, activities such as sailing, kayaking and trimarans are offered to guests for free, together with daily diving lessons given by the diving centre (PADI) in the rectangular swimming pool.

    To know

    Consisting of 25 members, the English and Spanish-speaking entertainment team organizes easy activities. As for night-time entertainment, only professionals are invited to perform on stage. Incidentally, a theatre is in the process of being built. The hotel also organises interactive shows, such as casino theme nights. A third of the clientele is European, and the rest come from the United States and Canada. Both families and couples are very happy here, when they come depends on the season. Guests tend to be regular customers.

    Our advice: Request a car to get to the hotel rather than using the complimentary bus provided by the travel agency, as it drops off at every hotel of the same chain all the way from Cancun to Tulum. Something to be taken into consideration after a 10 hour flight!


    • Shuttle bus
    • Handicap access
    • Restaurant
    • Internet access
    • Spa

      massage, beauty salon, sauna, stretching, keep fit, spa, Turkish bath

    • Swimming pool
    • Sports equipment

      tennis, gym, aqua gym, aerobics, football, beach volley, golf, sailing, (free), kayak, (free)

    • Whirlpool bath


    • The hotel beach and natural beach by the site of Tulum
    • The proximity to the archaeological site of Tulum and Xel-Ha park
    • Tasty and varied dishes served by the various restaurants
    • The comfortable and neat rooms
    • The natural cenote in the hotel
    • The amazing children's club
    • The superb spa


    • Far from Cancun airport
    • The secluded gym
    • The considerable distances within the resort

    Traveller Reviews

    • Overall Score nc/10