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Hotel María Elena Palace Hotel 4 star
C/ Aduana, 19 Madrid, Spain -
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Amy Adejokun Section editor

The Maria Elena Palace is a luxury hotel located in a peaceful street at the heart of Madrid. It offers modern, comfortable guest rooms and a restaurant serving very good quality cuisine. It is a classic-style hotel and hosts guests visiting on holiday or for business reasons. It has a bright, spacious lobby and really makes an effort to provide guests with a personalised level of service. All of the guest rooms come with special features like pay TV channels at no extra charge and showers with a hydromassage option.

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    • Hotel María Elena Palace

      María Elena Palace   -   © L. Asenjo / EASYVOYAGE

    • Hotel María Elena Palace

      María Elena Palace   -   © L. Asenjo / EASYVOYAGE

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    Location 9.49 /10

    The Maria Elena Palace is located where the customs collection offices used to be and the street, which is peaceful and quiet all day long, was actually named after it. Striking out from the hotel, it doesn't take long to reach some of the more famous streets, like Gran Vía and Calle de Alcalá, and some of Madrid's must-see sights, like Puerto del Sol and the famous 'Triangle of Art', which incorporates the Prado, Thyssen-Bornemisza, and Reina Sofía Museums. As far as public transport is concerned, the closest metro stations are Gran Vía (lines 1 and 5), Sevilla (line 2), and Sol (lines 1, 2 and 3). The latter is one of the central transportation interchanges, because it also has connections with the suburban rail network, so you can find your way to just about anywhere in the city. Just a stone's throw from the hotel, there are a number of taxi ranks and bus stops providing more transportation options to move about the city centre. Barajas airport, meanwhile, is approximately 11 mi from the hotel.

    Accommodation 8.45 /10

    The hotel has 87 guest rooms, all of which offer the same amenities, except the 4 suites that have a lounge area to boot. The standard rooms are equipped with: a desk, charged Internet access (Wi-Fi or wired), a minibar, a television (with free international channels and Digital+), huge beds (1.80x2m or 1.30x2m), a free safe (large enough to hold a laptop), a full-length mirror, a luggage rack, and a reading chair. They are charming spaces decorated mainly in blue - seen on the carpet, bedspread (with Toile de Jouy patterning), and curtains - and white. The bathroom comes with a hair-dryer, an anti-mist mirror, a hydromassage column, a set of scales, a bathtub with a shower screen, and beauty products. It also has a pretty obvious alarm button and is fitted with water detectors to help prevent flooding or any other mishap caused by running water. About 20 of the rooms have a balcony; the others enjoy the view through a large bay window. Also, 5 of those on the 4th floor boast a terrace furnished with a table and two chairs. Bear in mind that smoking is allowed in about one third of the rooms.

    Overview 8.20 /10

    The Maria Elena Palace is located in a building dating back to 1890. Originally an inn, it was later converted into a 1 star hotel, and then, in 2005, into the current 4 star establishment it is. For many years it was known for its Basque pelote court and the radio booths from which match commentaries were broadcast. It actually consists of two connected buildings, between which there is an old courtyard that has been converted into a lounge area. It is now covered with an elegantly arching glass ceiling that lights up at night to display an impressive array of colours. Before being opened, the Maria Elena Palace was fully renovated and the only parts of the building that remained untouched were the original pillars, which are listed heritage features. The result is a pretty, modern hotel with a welcoming ambience thanks to the natural light flowing in from overhead. In the corridors leading to the guest rooms you might also notice the natural light filtering in via a system reminiscent of that used in Madrid's old neighbourhood homes or 'corralas'. The design of the hotel is quite simple, and there is no danger of getting lost because the communal spaces can all be found on the ground floor. These include the bar cafe, the restaurant, the breakfast room, and a number of lounges to relax in. The other 5 floors are where the guest rooms are located. There are 3 more rooms in the basement where events and meetings can be held. All in all, they cover an area of 260m². The decor features original paintings by local artists Marcos Carrasco and Méndez Lobo. One of these works, which is displayed in a little lounge next to the glass ceiling, represents Maria Elena, after whom the hotel was named.

    Food and drink 8.45 /10

    One of the true strengths of this establishment is the quality gourmet cuisine that can be enjoyed not only by guests staying at the hotel but by the general public as well. The hotel restaurant is named MEP, after the initials of the hotel, and it fosters an intimate ambience in its dining room, which can seat up to around 35 guests at a time. It is recommended in both the 2007 and 2011 Michelin Guides! It is decorated in a classic but sophisticated style, as exemplified by the pretty wall adorned with beige and blue Italian fabric. The specialities on the menu include homemade foie gras, prawns with fine rice noodles, swordfish with a vinaigrette, and fruit carpaccio with an infusion of ripe fruits. The wine list features about 40 vintages from Spain and elsewhere around the world. Clearly, great attention has been paid to certain details, like the muscat and brandy atomisers on the table that enable you to add a real gourmet touch to your dish. At lunchtime, the restaurant has a menu for £17 that changes daily. It offers a choice of 5 different starters, 5 main dishes, and 5 desserts. Alternatively, you can choose your meal à la carte for approximately £27. There are 14 starters to choose from, as well as 5 fish dishes, 5 meat dishes, and about 8 desserts. The cafe next to reception is open from 11:00am until midnight, except on Friday and Saturday, when it stays open until 2:00am. Here you can order drinks accompanied with a sandwich or some tapas. Breakfast is served under the glass roof in the lobby, which is a really appealing place to start the day. It consists of a generous buffet of fruit juices (including natural orange juice), fruit, cold cuts, cereals, yoghurts, and hot dishes, which are prepared to order. It costs around £13. Room service offers a final catering option 24 hours a day. You can order drinks and ask for dishes selected from the restaurant menu to be brought to your room.

    To know

    The hotel belongs to the Corporación Hispano Hotelera group, which runs several 4 star establishments in the Spanish capital. Each of these luxury hotels is characterised by the attention to details, like the decor and their high quality restaurants. The Maria Elena Palace is a stylish luxury hotel where the staff is friendly and approachable. Most of the guests who stay here are international tourists (Italian, British, German, French, Russian) and just under a quarter are travellers on business. Free newspapers are provided for your convenience in the lobby. The hotel does not have its own car park, but it does offer a 20% reduction on the price charged by the public car park nearby at Plaza del Carmen. The establishment is planning to add a small gym to its list of facilities. Two of the guest rooms are adapted for guests with reduced mobility.


    • Shuttle bus
    • Car park
    • Handicap access
    • Restaurant
    • Internet access
    • Air conditioning
    • Spa

      massage, spa, Turkish bath

    • Whirlpool bath
    • Safe
    • Limousine service
    • Non-smoking rooms
    • Meeting room


    • The beautiful modern facilities
    • The city centre location
    • The friendly staff


    • No car park
    • Internet access is charged

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