The establishment belongs to NH, the Spanish hotel group, which also includes the 'Collection' brand. This is therefore a boutique hotel which stands out for its architecture, its history and its cultural wealth.
Like many other hotels in Madrid, this one caters for a business clientele from Monday to Friday, and for holidaymakers during the weekend. Facilities here include free Wi-Fi in the communal areas and room service, available 24/7. The establishment also has its own gym, which, despite being rather small, offers some attractive features: it's free, stays open all day and has limited capacity. It includes a changing room, two showers, two saunas and several weight-lifting machines. There is a taxi station in front of the hotel. The establishment has secured the loyalty of its guests, many of them coming back to stay at the hotel time and time again. Upon request, families can be provided with a cot and chair, and can even enjoy the benefit of a communicating room (suites or premium rooms). There is also another big gym, the Metropolitan (José Abascal, 46), just a few minutes away on foot: it includes a swimming pool and a spa, which are two features that the gym at the hotel doesn't have. The interior courtyard and garden are worth a visit, and provide the perfect place to enjoy a cold drink or a coffee. This is a true little haven of tranquillity in the midst of Madrid's hustle and bustle.