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Hotel NH Hesperia Madrid Hotel 5 star
Paseo Castellana 57 Madrid, Spain -
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Amy Adejokun Section editor

Since it opened in 2001, the NH Hesperia Madrid has been setting the standards when it comes to luxury accommodation in the Spanish capital. Its geographical location right at the heart of Paseo de la Castellana, the gourmet cuisine that can be sampled in its two Santi Santamaría restaurants (each boasting several Michelin stars), and its comfortable rooms filled with welcome gifts, are all factors that combine to give the hotel its five-star rating. The charm of the establishment is made complete by the florist, and the famous 'pampering menu' that guarantees all kinds of pleasures in the suites.

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    • Hotel NH Hesperia Madrid

      NH Hesperia Madrid   -   © S. Almudena / EASYVOYAGE

    • Hotel NH Hesperia Madrid

      NH Hesperia Madrid   -   © S. Almudena / EASYVOYAGE

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    The hotel is located at a central point on Paseo de la Castellana, Madrid's main north-south thoroughfare. You have access to practically everything if you stay at the Hesperia Madrid: the business district (Azca), the shops (Serrano, Nuevos Ministerios), restaurants, cafes and so on. Moreover, its geographical location also ensures the hotel has good links with Barajas airport, whether you are making the journey by car along the nearby M-30 (15-20 mins) or opt to take public transport, which takes pretty much the same time. Gregorio Marañón metro station (lines 7 and 10) is actually fewer than 50 metres away, and there is a taxi rank just in front of the hotel. Finally, there is a residential block of apartments and a law firm immediately next to the hotel.

    Accommodation 8.20 /10

    All in all, the hotel has 171 guest rooms, which are split into the following categories: 108 deluxe rooms, 31 superior rooms, 28 junior suites, 2 attic suites and 2 presidential suites. All of them display the same classic, sophisticated style that gives them a welcoming feel, with dark wood furniture and red shades of fabric playing especially key roles in this respect. Alongside other features, the standard rooms are provided with a carpet (in almost all the rooms), a comfortable bed, a mini-bar, a safe, a telephone and answering machine, a reading area with a sofa, a bathrobe, slippers and real flowers. The difference between the standard category and the superior rooms lies in the size of the rooms and the views they enjoy; the latter category overlook Paseo de la Castellana. Apart from these differences, all the rooms are virtually the same. The junior suites are provided with a coffee machine (Nespresso) and coffee capsules as a welcome gift, as well as a chaise longue. The suites offer a number of services as part of their 'pampering menu'. This consists of a range of treats that can be ordered to your room, for example a perfume containing natural essences, a massage, books, and candles, among other things. It also gives you a choice of six types of sponge, three categories of bed cover (electric, relax and cervical), and the possibility of having appliances like portable loudspeakers or computer games delivered to your room.

    Overview 8.20 /10

    The hotel opened in 2001 and is located in a square nine-story building with a basement. The main communal space of the building is located on the ground floor. It is a windowless rectangular space divided into various areas: the hall, the reception, a Scottish bar, a shop, two restaurants and several relaxation areas furnished with sofas and bench seats in a style that looks both avant-garde and welcoming at the same time. These areas are positioned on different levels that can be reached up or down two or three steps. The hall welcomes guests in to a space decorated with real flowers, which are changed each day and are provided the hotel florist. The reception seems to be hidden away behind some wooden columns, which can be a bit of a surprise if it is your first visit, but this also provides a bit of privacy during the check-in procedure and in case you need to ask the staff anything during your stay. The shop on the same floor sells luxury goods like Verde Agua jewellery and watches, and cheerfully coloured Asian-style accessories by the Yokana brand.

    Food and drink 8.20 /10

    The hotel has three restaurants. Two display the name of the chef Santi Santamaría, while the third prepares gourmet Japanese cuisine. The restaurant La Manzana serves quite stylish dishes made using market produce. The dishes on the menu here include the delicious fattened chicken, and the creamy rice that accompanies the mountain rabbit dish. Alternatively, you can opt for a menu that costs just under £29 (drinks not included) and features dishes that change every week. As well as the food itself, the dining room is fantastic. It is located on the ground floor of the hotel and enjoys exceptional natural light, which flows in through its glass roof. The Sant Celoni restaurant is another of the jewels in the crown of the Hesperia Madrid. It boasts the name of the Catalan chef at its helm, as well as two Michelin stars. The tables, which provide seating for up to 50 diners, are spread out in a vast dining area decorated in an extremely tasteful fashion. Thanks to its direct access from the hotel and the street, the restaurant is very well known by the food aficionados of Madrid. It has a list of about 500 different wines, all carefully chosen by an expert sommelier. The tasting menu will set you back around £125 (not including drinks), and you can even part with up to £160 if you select the famous 'grand menu'. Expect to pay an extra £45 if you plan to enjoy some wine (from different regions and cellars) with your meal. This stylish gourmet restaurant serving creative Spanish cuisine belongs to the Relais & Châteaux chain. Finally, the Hikari Sushi Bar serves Japanese cuisine on the ground floor. It is an informal setting where you can enjoy dinner during the evening. Opening from Tuesday to Saturday between 8:00pm and 11:00pm, it is a fairly practical option if you want a tasty meal but don't have much time to spare. If you fancy a drink, don't forget to try the Scotch Bar and its multitude of whiskies from Canada, Ireland, America and Spain, as well as Scotland of course. A cocktail there will set you back approximately £13.50.

    To know

    The establishment belongs to Hesperia, a luxury urban hotel chain that has been managed since the end of 2009 by the NH Hoteles group. It boasts some of the highest standards of all of the luxury hotels in Madrid. Indeed, since the day it opened it has been part of the international luxury hotel group, 'The Leading Hotels of the World'. Before the building was fully renovated by the Hesperia chain to house the current hotel, it was home to another five-star hotel, the Luz Palacio. Every last corner of the Hesperia Madrid oozes luxury and well-being. However, you might find certain parts of the hotel a bit short of space, especially the entrance, where there is room for just a single car and the pavement, or indeed the reception, which is hidden behind some columns. The avant-garde decor in the communal spaces and the more classic decor in the guest rooms are further attributes of this hotel. Wherever you are in the hotel, you can be sure to feel at home. The lounges and other communal spaces are the work of the famous interior designer Pascua Ortega, who also spruced up the appearance of the city in honour of the wedding of the Prince and Princess of Asturias. The guest rooms, on the other hand, were designed by a team of interior decorators employed by the Hesperia chain. The type of guest staying at the hotel depends on the day of the week: 90% of the guests from Monday to Friday are staying for business reasons, while holidaymakers fill the rooms over the weekend. Families have the use of a cot free of charge, and there is also a nanny service on request (this is taken charge of by the hotel staff), a special buffet for children, and games to keep toddlers amused. These final two services are available at breakfast time on the weekend. The very well-known gym, the Metropolitan Abascal, is not far away and offers preferential rates to guests staying at the Hesperia Madrid. All the same, we would advise you to use the hotel gym for several reasons: it is free, it is open 24 hours a day, it is equipped with modern machines and it enjoys sublime views. Televisions, towels, changing rooms, apples and newspapers are all provided for guests free of charge in this space dedicated to physical exercise. Spanish-language newspapers are also provided free of charge in several areas of the hotel. International newspapers are available on request, but they must be paid for. The underground car park can be accessed from the street and has space for 36 cars. Allow around £26 a day for parking fees. There are also several car parks in the district that offer preferential rates to guests staying at the hotel.


    • Shuttle bus
    • Car park
    • Handicap access
    • Restaurant
    • Internet access
    • Air conditioning
    • Spa

      massage, keep fit, Turkish bath, beauty salon, spa, wellness

    • Sports equipment

      fitness, gym, sports

    • Animals allowed
    • Whirlpool bath
    • Safe
    • Limousine service
    • Non-smoking rooms
    • Meeting room


    • The food is so good that it is famous throughout the city
    • The original and varied welcome gifts
    • The stylish decor
    • The friendly staff


    • The lack of space at the hotel entrance
    • It is not accessible to all budgets
    • The hall is split up by a series of little stairways

    Traveller Reviews

    • Overall Score 7.90/10
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