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Hotel Sentido Neptune Palm Beach Hotel 4 star
Easyexperts
Galu, Mombasa south coast Mombasa, Kenya -
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Amy Adejokun Section editor

You may have heard the Sentido Neptune name before; after all, the brand has four properties on the Mombasa coast alone, with the Palm being their luxury offering. Streets ahead of its north coast Beach Resort and the neighbouring Village and Paradise hotels, Palm boasts gorgeous rooms and excellent facilities, all a stone's throw away from the exciting tourist centre of Diani. This is a fine choice for couples who are looking for luxury and comfort in a relaxed setting.

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    • Hotel Sentido Neptune Palm Beach

      Sentido Neptune Palm Beach   -   © EASYVOYAGE

    • Hotel Sentido Neptune Palm Beach

      Sentido Neptune Palm Beach   -   © EASYVOYAGE

       
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    Location 7.0 /10

    Found on the lovely Galu Beach, Sentido Neptune Palm is not even a 10 minute drive to Diani, the nightlife capital of Mombasa. The village of Ukunda is a little further on, and the Likoni Ferry crossing is about a half hour drive away. The resort is located over an hour from Moi International Airport but is also handy to the Shimba Hills nature reserve and Wasini Island (famous for dolphin spotting excursions).

    Accommodation 8.45 /10

    We loved the villas at Sentido Neptune Palm, with their discreet and traditional architecture, creating a pleasant, natural look. Although they are sea-facing, the villas are found behind the pool and restaurant areas so unfortunately, none can claim those in-demand sea views. The neutral, stone colour square buildings each contain four rooms, with wooden partitions, balconies and a spiral staircase to access the second floor of accommodation. Each of the 60 deluxe rooms is clean, comfortable and decorated in the exact same manner, that is, tastefully; a classy, contemporary take on an African theme.

    Each room contains a large four poster bed that features Lamu art details and crisp white linen that is topped off with an embroidered trim bed throw. Sprinkled on the bed for new arrivals are flowers as well as towels folded into the shape of an elephant. New arrivals also receive bottles of still water and a bottle of wine with wine glasses. On the bedside tables are gorgeous lamps with elaborate lampshades in an intricate palm leaf design. The desk and armchairs also boast local craftsmanship, while the warm colour scheme of the rooms creates a cosy feel. Each room has a lovely terrace area with Lamu style daybeds (upholstered in African prints) and outdoor setting. The bathroom can be accessed by two sliding wooden doors (one from the room's entrance and one from the main bedroom area) where guests will appreciate the large shower cabin with massage shower jets (no bath tub) and a huge wooden carved mirror frame above a double basin vanity stocked with plenty of toiletries.

    Overview 8.70 /10

    With only 60 rooms, the Sentido Neptune Palm is a relatively small resort. Its well maintained buildings are neatly arranged on the manicured lawns, while the huge pool and bar/restaurant facilities claim the ocean views. From the lovely reception area at the entrance to the property, a network of stone paths meander through the grounds, past an impressive baobab tree and down to the beach front. Here you'll find the resort's pool, restaurants and bars. The free-form pool is actually a place of calm, thanks to the absence of blaring music and animation activities. While its bright blue and green tile design is nice to look at, we did notice that there is very little to no shade directly surrounding the pool. The main bar is built over the centre of the pool so that it forms a sort of (alcohol laden!) island.

    Food and drink 8.45 /10

    The main restaurant, Mnazi (it means "palm tree" in Swahili) nudges the pool's edge and serves a variety of local and international cuisine. Open-air and with great views of the beach, it contains an array of hardwood furniture in the traditional Lamu style, complemented by a selection of local art works and decorative wall hangings. Immediately upstairs, guests will find the Jahazi ŕ la carte restaurant, in a gorgeous Bedouin style open-air room, with high ceilings draped with white sails and carved Swahili furnishings (from the tables and chairs to the day beds). The hanging arabesque lanterns add an ambient touch, while the magnificent sea views make it a perfect choice for a romantic, intimate meal. This spot can also be reserved for honeymooners.

    The pool contains a swim-up bar, but there is also the main bar (open-air) known as Kisiwa (meaning "island" in Swahili), which is built over the pool. With a large central bar, wooden deck floors and 360° views, Kisiwa is a bright and breezy place to enjoy a drink. Here you'll also find table tennis facilities and an all-day tea and coffee corner.

    Beach 9.20 /10

    Sentido Neptune Palm boasts a fabulous beach, Galu, found at the southern end of Mombasa's famed Diani Beach. Clean and spacious, the beach benefits from powder-like white sand and warm waters that are perfect for beach bumming. Sun loungers are set up on the grass within the property but only a few steps away from the beach. There is also a diving and watersports centre at the neighbouring Village resort.

    To know

    The latest addition to the Sentido Neptune portfolio, Palm is right next door to the Sentido Neptune Village and Paradise hotels. While guests from these neighbouring properties may not use Palm facilities, holidaymakers staying at Palm may wander over to use the Village and Paradise amenities such as the bars, restaurants and pools. There are also two tennis courts across the road available for use by all Sentido Neptune guests.

    Equipment

    • Restaurant
    • Internet access
    • Air conditioning
    • Spa

      massage, spa

    • Swimming pool
    • Sports equipment

      tennis, water skiing, aqua gym, aerobics, football, beach volley, jet ski, canoe

    • Meeting room

    advantage

    • Immaculate and tastefully decorated rooms
    • Well-lit rooms and bright, cheerful decoration
    • Large pool area
    • All areas immaculate and well-maintained
    • Guests may use facilities at the neighbouring Sentido Neptune Village and Paradise hotels

    disadvantages

    • Small outdoor area and beach front (50m)
    • One of the few hotels to charge a fee to use the rooms' safety deposit box
    • Very little shade around the pool
    • Limited facilities for children
    • Rooms are set back from the beach therefore do not have ocean views

    Traveller Reviews

    • Overall Score nc/10
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