The Best Western Phuket Ocean Resort is a decidedly family-oriented establishment, but that doesn't mean you won't find couples holidaying here too; it all depends on the time of year. The hotel is built in a step formation and although there is a lift, it's still not really suitable for those with reduced mobility. It can be a real struggle getting up to the higher rooms as well, which is a real shame, as the sea views from up here are spectacular. The facilities at the Best Western Phuket Ocean Resort are starting to show signs of wear and tear but are nevertheless well-maintained. On the downside, since the hotel is rather close to the road, the noise of traffic can easily be heard, particularly in the restaurant.