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Hotel Twinpalms Phuket Hotel 5 star
106/46 , Moo 3, Surin Beach Road - 83110 PHUKET - Thailande - Phuket, Thailand -
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Amy Adejokun Section editor

We would highly recommend the Twinpalms Phuket for various reasons, including its architecture, its high-quality services, its friendly staff and its comfortable facilities, among many others. Admittedly, you will need to cross the road to get to the beach, but the hotel itself more than compensates for this inconvenience. The Twinpalms is an upmarket establishment aimed more at couples than families with little ones since there are no facilities here for younger guests (although there are 24 guest rooms with adjoining doors). Irrespective of this, it is certainly a worthy member of the "Small Luxury Hotels of the World" group!

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    • Hotel Twinpalms Phuket

      Twinpalms Phuket   -   © Rémi Dubus / EASYVOYAGE

    • Hotel Twinpalms Phuket

      Twinpalms Phuket   -   © Rémi Dubus / EASYVOYAGE

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    Location 4.14 /10

    The hotel is built facing Surin Beach, on the west coast of Phuket, around a 20-minute drive from Patong. Phuket Town, on the east coast, is just over 14 mi away whilst the airport lies 12.5 mi to the north, with a transfer time of around half an hour, depending on the traffic.

    Accommodation 8.70 /10

    Although the Twinpalms has only 97 guest rooms, they still come in no fewer than 12 different categories, from the Deluxe to the Penthouse. The rooms are located in a series of one-storey buildings known as 'chalets' surrounding the hotel's swimming pool. This being the case, each has a nice view of the gardens to be enjoyed from its own private terrace or large furnished balcony (although none of the rooms have a sea view). Just like the rest of the hotel, the Deluxe rooms are elegant and contemporary. The king-size bed dominates the centre of the room offering a level of comfort that makes waking up extremely difficult. The dominant colours are black and white, with some brief touches of colour here and there. The bathroom, meanwhile, opens into the bedroom area and is surrounded by picture windows, so there's plenty of natural light here. Fear not, though, as these are sheltered from prying eyes by means of a fence. You'll find a double washbasin facing a nice big wardrobe, whilst the toilet and the shower opposite are separated from the rest of the room by a glass door. The place is meticulously cleaned every day and you'll be looked after right up until bedtime, with an attentive turn-down service leaving a little something on your pillow... Room service is not available 24 hours a day but the mini-bar is well-stocked and tea and coffee-making facilities are also provided.

    Overview 7.70 /10

    Designed by Martin Palleros, a renowned architect in Asia Pacific, the Twinpalms Phuket really is an extraordinary hotel, not only in terms of its elegant architecture but also due to its contemporary decor which pays incredible attention to detail. Having opened in 2004, the hotel boasts an airy, high-ceilinged lobby and various comfortable lounge areas, all surrounded by a large pool and with a dark floor that reflects the decor and the surrounding lighting. Furthermore, you're always guaranteed a smile at the reception desk, which is open 24 hours a day. A few steps lead down from the lobby to the outdoor living area where you'll find a long, rectangular swimming pool surrounded by generously-spaced deckchairs and parasols tucked away in private little corners You certainly won't feel like this place is overcrowded. There are even large day beds for couples and a few deckchairs arranged actually in the pool itself, all set amid beautiful lush green gardens making for peaceful surroundings perfect for relaxation.
    The hotel boasts a spa equipped with a beauty salon and nine rooms where various treatments are offered. Everything here is geared up to ensure perfect relaxation of both body and mind. As is the case with most hotels in Phuket, the spa's signature is a combination of two treatments: a massage involving strategic pressure points and a herb compress, and a Swedish massage using a relaxing oil. Those who are oversensitive to pain may find the experience a little arduous at times, but you're guaranteed a good night's sleep and recovery after this one!

    Food and drink 8.70 /10

    The Twinpalms has two restaurants. The first, the Oriental Spoon, opens for breakfast and dinner and provides a contemporary setting which charms visitors with its inside-outside concept. Breakfast consists of a comprehensive American-style buffet of everything from cereals to homemade pastries, not forgetting pressed fruit juices and a variety of hot dishes. Dinner, meanwhile, is served à la carte and consists of a wide variety of Thai dishes. The Phad Thai is excellent and not too spicy, unlike the vast majority of the dishes on the menu. One original feature of the restaurant is that it offers a tasting session every evening whereby guests can sample coloured rices believed to have a beneficial effect on cholesterol, the skin, the eyes and even the hair. Each rice is a different colour but they're all pretty similar in terms of flavour. A special mention goes to the mango-fried dessert rice, which is definitely not to be missed! If you fancy a change of scenery, head for the beach at lunchtime or in the evening where the Catch Beach Club is open late into the night. The trendy modern surroundings make this the place to be of an evening, particularly between 10:00pm and 11:00pm when the drinks are cheaper and even free in some cases.

    Beach 7.70 /10

    You really couldn't call Surin Beach deserted; indeed, it's more likely to be the opposite, but it is nevertheless a little less crowded than Patong Beach. The hotel stands exactly 175m from Surin Beach, just across the coast road and through a large wooded area. The Twinpalms provides deckchairs and parasols for its guests, all arranged a reasonable distance from each other. The sand here is fine, although it can be difficult to see it in parts, and the colour and temperature of the sea couldn't be more inviting! The beach is lined entirely with restaurants and little massage huts.

    To know

    There are a selection of shops and businesses, including a tailor and various massage lounges, in the immediate vicinity of the Twinpalms. The nearby Surin Beach can get very busy at times, but water sports enthusiasts will be in their element here (bear in mind, though, that the water sports centres on the beach do not belong to the hotel). The hotel organises various excursions for its guests, including a full-day boat trip to Khai Nok Island, where the activities on offer include snorkelling.
    Should you happen to fall in love with any of the decorative pieces dotted around the hotel, you might be interested to know that they are all available in the shop. This goes so far as to include the beds, the pillows and even the bathtub!
    Wi-Fi internet access is free throughout the hotel, including in the guest rooms. If you don't have your own computer with you, there are three you can use at the business centre.
    The Twinpalms stands alongside the Manathai Resort and the Courtyard Marriott Phuket at Surin Beach.


    • Shuttle bus
    • Car park
    • Handicap access
    • Restaurant
    • Internet access
    • Air conditioning
    • Spa

      massage, beauty salon, hammam, keep fit, spa, Turkish bath, wellness

    • Swimming pool
    • Sports equipment

      gym, beach volley, golf, water-polo, fitness, sports

    • Whirlpool bath
    • Safe
    • Non-smoking rooms
    • Solarium
    • Private beach
    • Meeting room


    • The architecture and the decor
    • The friendly staff
    • The level of comfort in the rooms


    • The road you have to cross to get to the beach
    • The noise from the road can be heard from the terrace of the main restaurant
    • The slippery floor in the bathrooms

    Traveller Reviews

    • Overall Score nc/10
    • Dominique T. Dominique T.  
      2 Opinions
      • Package deals in novembre 2012 Posted on 2013-08-14 Seul - 3 à 5 nuitées (Chambre avec vue)

        Très bel hôtel ! Personnel discret et efficace, propreté irréprochable. Chambres superbes dans un très joli cadre de verdure

      • Advantages

        Hôtel à architecture typique, personnel disponible, accueil chaleureux, service impeccable. Belle infrastructure privée sur la plage avec bar et restauration possible.

      • Disavantages

        Plage un peu loin avec une petite route à traverser mais le chemin dans la nature est sympathique à parcourir

      • Infrastructure
      • Logement
      • Situation
      • Restauration
      • Sports / Loisirs
      • Animation
      • Qualité / Prix
      • Overall Score 8.50/10
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