The resort is located just a couple of steps away from the area's main beach in a very lively area of Playa Blanca. There is a car park out front which is free of use for in-house guests. You will also notice a copy of a sculpture making allusion to revered revolutionary local artist's, César Manrique, work, in the form of a slightly rusty wind sculpture. This gives us a clue as to what the rest of the resort is like. There is a strong interest in art as there are some original paintings hanging all over the hotel, however there is a general feeling of 'laisser aller' which can be felt in the dreary atmosphere as well as in the drab décor. Built in 1987, the resort doesn't look like it has been renovated since, which would explain its outdated atmosphere. With 486, the resort is on the larger side and has some wide open interiors, like the lobby. However, the structure is only two floors high, making the buiding less imposing than other monster structures on the island. The beiges and dark greens are dated and the entire resort could do with an entire modernisation where décor is concerned. The service was absolutely appalling at reception, which did help with first impressions either. The terrible organisation between the staff behind the desk and the general carelessness left a queue of guests waiting to check in, check out, ask a question, make a complaint...we waited over an hour to be seen by a member of staff who could help us.
The large spaces are badly appointed and not particularly pleasant to explore either. Outside, the pool areas are pleasant, although a little more vegetation wouldn't go amiss. The main pool is set close to the beach access, which is handy for guests. There is a second pool to the back of the resort, which is more of a quiet area. Here there is also an access to the spa centre that was being renovated when we visited, but from what we could see, the finished product looked promising. The main access is to the right of the resort reception entrance.
In terms of facilities, the resort lies next to a small golf course. It also has a gym, television room and kids' club. The hotel's spa, due to open in summer 2011, offers a massage centre, Jacuzzi and sauna; none of which are free.