It is actually quite a nice little drive up to the entrance of the Gran Oasis, winding up the roads past local residences. First impressions are excellent, with a floral-clad fountain just outside the front door and then inside a bright, clean and fresh-looking lobby with inviting sofas, greenery and cute lamps and vases dotted about the place. It also has some of the same features as its sister hotel the Green Garden in the form of the singing bear and parrots in cages. It is from the hall, where you'll be greeted with a big smile by the reception staff, that you'll first get an impression of the type of atmosphere at the hotel as you listen to the noise of laughter and splashing coming from the pool area just out the back. There are three heated pools in total, one of which is reserved for children, around which there is plenty of space to lay back in one of the loungers and spend the whole day bronzing without worrying that the surrounding buildings will block the rays. We're not going to lie, during the holidays when the hotel is full of kids, it can get pretty noisy, but nevertheless the atmosphere remains jovial. The area is kept clean and safe and is surrounded by palms, with the odd elephant state poking its head through here and there. Note that there is a 10? deposit for towels and a 2? charge for changing them. Also surrounding the pools are plenty of games to keep those who don't fancy a dip bust, including ping pong, pool arcade machines, as well as a massage cabin and a mini supermarket selling a wide range of supplies and souvenirs.
The entertainment works exactly as it does over at the Green Garden. During the day kids can either play out in the open next to the pool with the animation team, or, if the weather doesn't permit this, there is an indoor area with everything necessary to occupy the over-excited young ones. The small outdoor stage within the pool bar is where the animation team puts on shows at night including a minidisco followed by either bingo or show such as acrobatics, Brazilian dancers or song and dance. The setting is perhaps not the best we saw, but it certainly pleased the crowd. These same animators put on activities during the day for everyone such as shuffle board, aqua gym and ping pong tournaments. They seem to have a great rapport with both the crowd and between themselves which certainly comes through in their enthusiasm. While the hotel doesn't have its own sports and wellness centre, guests do have access to the Aqua centre, about a 15-minute drive away on the free shuttle bus. One of the best facilities in the south of the island it has several pools, a gym and a host of wellness treatments. Admission is 27? for two people or 40? for a family of four. (Note that guests have to make their own way back from the centre, there not being a shuttle bus for the return journey).
Other services at the hotel include a mutli-sport pitch for football/basketball, complimentary wifi at several public areas around the property and a safe room for guests' belongings.