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Hotel Iberostar Paraiso Maya Hotel 5 star
Easyexperts
Playa del Carmen, Mexico -
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Amy Adejokun Section editor

All-inclusive, the Iberostar Paraiso Maya belongs to one of the largest complexes in Riviera Maya. Recently built, the Paraiso Maya is one of the resort's most luxurious hotels. Its vast, changing open spaces are embellished with Maya symbolism and its luxury rooms are an invitation to relax after having tried the many outdoor activities. All unimaginable services possible exist here in such an artificial place. Ideal for families and young people.

This hotel review is a translation from the French version published on our French site Easyvoyage.com.

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    • Hotel Iberostar Paraiso Maya

      Iberostar Paraiso Maya   -   © Franck Prignet / Easy Voyage

    • Hotel Iberostar Paraiso Maya

      Iberostar Paraiso Maya   -   © Franck Prignet / Easy Voyage

       
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    Location 7.0 /10

    By the sea, the Iberostar Paraiso Maya is part of the huge Iberostar complex which, in 2007, amounted to a whole 5 hotels in Playa Paraiso. It is a 20 minute drive to reach Playa del Carmen, 7 mi south, and approximately half an hour to reach Cancun international airport, 27 mi north.

    Accommodation 8.45 /10

    None of the 432 rooms overlook the sea. Junior suites, the basic standard rooms are very pleasant. As for the suites, they also have a jacuzzi. Some rather hard beds (king size or twin beds) and a comfortable lounge area can be found in some very beautiful rooms. The vast area, decorated with soft and warm colours is arranged with quality solid wood furniture. Available equipment: a hammock on the balcony, a TV with over 100 channels, a free safe, individual air-conditioning, a telephone, a mini-bar with tea and coffee facilities, a clothes-horse, a CD alarm clock, a DVD player, Internet connection, an ironing board and an iron. Decorated with Mayan reliefs, the pleasant bathroom has a jacuzzi bath-tub (suites) and a shower, a hair-dryer, bathrobes, slippers, a magnifying mirror, a double sink and numerous Iberostar hospitality products. As for the Lindo hotel, the guests of the Maya benefit from the services of a concierge (one for each building). Room service is available 24 hours a day.

    Overview 8.70 /10

    In-keeping with its gigantic proportions, with the lobby and its 49 ft-high ceiling, the hotel, opened in 2004 and renovated after hurricane Wilma, is located within the 86 acre Iberostar complex. As its name suggests, Maya architecture and symbols are on display here, in various places, visible in the sculptures, reliefs, colours, and columns, etc. Without forgetting of course, the huge pyramid, as kitsch as can be, allowing you to distinguish this hotel from the others at a glance. The architecture of the place unfolds depending on the paths that you take. You will never get bored! 7 buildings with lifts house 432 rooms, each accommodating a maximum of 4 people. Some of the swimming pools are only accessible to the guests of the Maya hotel. The wooden paths within the complex allow you to enjoy a walk through the high vegetation. Comfortably seated on rubber rings, bathers can float along the resort's long and peaceful river. At Iberostar del Mar, a reconstructed Mayan temple overlooks the wave pool: Enough to keep children, teenagers and even adults happy! Nearby, the large pool devoted to activities boasts waterfalls and an aquatic bar beneath artificial rocks. Above it stands an ice cream bar. Behind it, there is a relaxation pool. The very large and airy spa has many wonderful amenities, separate changing rooms for men and women, a Temazcal, pools with water jets, stone sun loungers, a jacuzzi, Roman baths, etc. The huge club for kids has a nice play-pool (and a very varied activity programme). Nobody is ever forgotten, here is an example: one night club for adults, and one for teenagers. Opposite the reception of the hotels, you will find a very large area with various services for everyone: a huge church for wedding celebrations, an abundance of shops beneath the archways, a great hacienda, various restaurants, a merry-go-round, etc. Without forgetting the 18-hole golf course and its club-house near to the Maya hotel.

    Food and drink 7.95 /10

    The main buffet is shared by the Lindo and Maya hotels. At first sight, the arrangement gives the impression of being an abundance of dishes, but that is not always the case. Numerous and large à la carte restaurants exist, often placed between two hotels: There is the Japanese restaurant which has show cooking (16 guests per table); la Marina, which is a restaurant dedicated to the sea, the Mexican restaurant (booking compulsory), which transforms into a snack-bar during the day and the Creole restaurant, etc. The guests of the Maya have the advantage of being able to eat at all the complex's restaurants (or almost!), which is not the case for those in less luxurious hotels. A gourmet restaurant serves French cuisine in a small and well-kept place with curtains and reproductions of Toulouse Lautrec on the walls. It holds a capacity of 50 guests. (Advance booking and correct dress is required). In short, you can try cuisine from all over the world; variety really seems to be the keyword. Unfortunately, you are often seeking real flavour.

    Beach 8.20 /10

    The guests of all five hotels of the complex share the lively beach of Playa Paraiso. The site is somewhat isolated and the shore is lined with palm trees. It stretches over 1,312 ft. You need to cross a mini rainforest to access it. A pleasant change of scenery! However, distances can sometimes seem long: There are at least 1,640 ft between the lobby and the long bay of immaculate fine sand. There are dozens of deckchairs and palm leaf parasols. The clear waters of the Caribbean Sea reveal the richness of the sea bottom and its rocks. No seaweed whatsoever. The sea is suitable for swimming, water sports and diving. The non-motorized water sports activities are included in the package. The beach is supervised. Craftspeople sell their products and entertainers have fun with the holiday-makers.

    To know

    The complex hosts many groups, families and couples without forgetting spring breakers in April. Inside the complex, everyone marvels at the peacocks, pink flamingos, swans, geese, parrots, etc. In the lobby there is Internet and wireless access. The spa sauna is free. Evening entertainment changes every night (fortnight rotation).

    Accommodation tip: In the suites, you will have a choice of a jacuzzi in the bedroom or in the bathroom.

    Equipment

    • Car park
    • Handicap access
    • Restaurant
    • Internet access
    • Air conditioning
    • Spa

      massage, beauty salon, sauna, hammam, stretching, keep fit, spa, Turkish bath, wellness

    • Swimming pool
    • Sports equipment

      tennis, gym, aqua gym, aerobics, beach volley, golf, mountain bike, jet ski, sailing, kayak, dance, step, archery, water-polo, fitness, sports

    • Hairdresser
    • Whirlpool bath
    • Safe
    • Non-smoking rooms
    • Meeting room

    advantage

    • An abundance of facilities and services
    • The rooms
    • The communal areas, especially the pools
    • The beach
    • A good level of cleanliness in general
    • A large entertainment team
    • A huge club for children

    disadvantages

    • The restaurant services
    • Too new?
    • A huge complex
    • A high density

    Traveller Reviews

    1
    • Overall Score nc/10
    • Mylène S. Mylène S.  
      4 Opinions
      • Package deals in octobre 2014 Posted on 2014-12-22 En famille - Une semaine et plus (Chambre sans vue)

        Le plus hôtel que j'ai vu à ce jour ,standing digne d'un palace. Nourriture excellente,pas de buffet tous les jours un restaurant à la carte avec langouste au menu. Une plage à couper le souffle,une piscine à vague et une rivière à descendre sur des grosses bouées. C'est vraiment un rêve ,cet hotel

      • Advantages

        Des restaurants à la carte avec nourriture excellente.Rien à voir avec Old Del Paso. Proximité de Playa del Carmen

      • Disavantages

        Peu de clientèle française mais vrai dépaysement

      • Infrastructure
      • Logement
      • Situation
      • Restauration
      • Sports / Loisirs
      • Animation
      • Qualité / Prix
      • Overall Score 9.29/10
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