Hotel Riu Lupita Hotel 4 star
Easyexperts
Playa del Carmen 77710, Mexique Playa del Carmen, Mexico
Amy Adejokun Section editor

The Paladien Riu Lupita offers animations, sports equipment, facilities and services in a small space where it can hosts hundreds of people. It offers holidays for families and friends on the Turquoise Coast.

This hotel review is a translation from the French version published on our French site Easyvoyage.com.

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  • Seaside
  • Party
  • Animation
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    • Hotel Riu Lupita

      Riu Lupita   -   © Riu Lupita

    • Hotel Riu Lupita

      Riu Lupita   -   © Antoine Lorgnier / EASYVOYAGE

       
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    Location 8.46 /10

    The hotel is located in Playacar, on the seafront and just 1 mile from the centre of Playa del Carmen. It takes about 50 minutes to reach Cancun airport, which is 33 miles away.

    Accommodation 8.70 /10

    The advantage of the hotel. Its 300 standard rooms are organised in buildings, located in the gardens. Simply decorated, they offer wooden furniture, a painting and a large mirror on the yellow plastered walls. With average size (around 161 ft²), they all have individually adjustable air-conditioning along with a fan, satellite TV, a safe (for free), a mini-bar (fizzy drinks, water and beer) and a mid-sized balcony with 1 plastic table and 2 chairs. The bathrooms are welcoming, in dark marble and equipped with a bath tub and a hair dryer. Each room overlooks either the golf, the forest or the swimming pool. Please note that three rooms are specifically designed for persons with disabilities, the family rooms (housed in bungalows 20, 21 and 22) are equipped with two bunk beds, plus one double bed and a shower. Finally, if you want a quieter ambiance, opt for the rooms in bungalows 28 to 32, off the animations' area.

    Overview 7.20 /10

    Built in 1990 and then renovated in 2004, when it was taken over by the Riun chain, it benefits from a partial management (for a little more than half of the rooms). It consists of 21 bungalows on two levels, painted in shades of ochre. They are a bit massive. The lobby of the hotel, a large room well arranged in a square in orange tones leads to the snack bar at the swimming pool, installed under a roof of palapas. It is the hub of all places. Many deck chairs in the shade of sunshades surround the swimming pool, all of mid-size. Customers play water polo or bask in the sun. The music that comes out of loudspeakers makes taking a nap difficult, however. To have some rest, take a seat in the gardens. Here, a round swimming pool surrounded by hammocks offers a quiet area. Nearby, the spa centre offers a variety of care treatments including massages. It is pleasant to move in the aisles in the middle of green vegetation. You will find a theatre with a capacity of up to 600 people, a basketball, petanque, tennis and beach volleyball playgrounds - which propose activities in the teen club - a pottery workshop, the mini-club and finally the discotheque, which stages thematic nights three times a week.

    Food and drink 7.20 /10

    Near the reception you will find the main restaurant, open to the outside under a large roof of palapas. The tables, a little tightly arranged, are nicely dressed with a white tablecloth. It offers a capacity of up to 300 seats, the furniture is made of wood and rattan. The buffet, well presented, includes mainly international and local cuisine. Four times a week, thematic evenings are organised: Italian, Mexican, Spanish and "surprise of the chef". The dishes are well presented - shrink wrapped - and varied. In addition, there are a snack bar around the swimming pool and a gourmet restaurant that offers the evening's specialities a la carte (upon reservation).

    Beach 6.20 /10

    The disadvantage of the hotel. It is not that a shuttle service is needed to drive the hotel's guests to the "beach club", located fifteen minutes away by bus (a bus passes every half an hour from 8 a.m. to 7 p.m.). But what a pity to have narrowed the long strip of sand down to a 1,075 ft² square! The deck chairs are crammed into a tiny square space surrounded by concrete, and then comes the beach restaurant. An advantage: it is open all day long and offers a buffet of meats, fish and vegetables in addition to various beverages. A water sports base offers classical water sports and music is played. The beachl is quite noisy. Too bad, because for the rest, the sand is white and fine and the water, clear and turquoise. However there are rocks.

    To know

    At the Riu Lupita, there are enough entertainment facilities to meet the demands of all members of a small or big family on holiday in Mexico on the Caribbean coast. Among other things, the hotel has 11 animators, mostly French, a daily programme of activities, many sports, including boating, its own tour operator agency organising excursions and a night club. The clientele - young and family - is mostly French, Spanish and Italian. Bravo also for the mini-club fully equipped. Finally, you will stay on all inclusive service.

    Equipment

    • Shuttle bus
    • Car park
    • Handicap access
    • Restaurant
    • Internet access
    • Air conditioning
    • Spa

      massage, beauty salon, stretching, keep fit, spa, Turkish bath

    • Swimming pool
    • Sports equipment

      tennis, gym, aqua gym, football, volleyball, beach volley, basketball, mountain bike, sailing, kayak, paddle boats, canoe, dance, water-polo, fitness, sports

    • Safe
    • Solarium

    advantage

    • Sports activities and numerous facilities
    • The rooms for persons with disabilities

    disadvantages

    • Access to the rooms is sometimes too long
    • The lack of privacy among the tables in the restaurant
    • The small beach, well equipped

    Traveller Reviews

    5
    • Overall Score nc/10
    •  Anonyme. Anonyme.  
      1 Opinions
      • Package deals in janvier 2013 Posted on 2015-01-07 En couple - Une semaine et plus (Chambre sans vue)

        Hôtel bien situé avec navette gratuite pour playa del carmen toutes les demi heures. Nourriture bonne et variée. Hôtel intégré dans la jungle avec des rongeurs (coatils) qui se baladent pas loin. Chambres propres et spacieuses mais déco un peu vieillotte.

      • Advantages

        Situation Nourriture Hôtel à taille humaine Parle un peu français et excursion en français

      • Disavantages

        Vaut un 3 étoiles sup

      • Infrastructure
      • Logement
      • Situation
      • Restauration
      • Sports / Loisirs
      • Animation
      • Qualité / Prix
      • Overall Score 7.14/10
    •  Anonyme. Anonyme.  
      2 Opinions
      • Package deals in juin 2012 Posted on 2013-08-05 Seul - Une semaine et plus (Chambre sans vue)

        Hotel agréable dans l'ensemble, mais comme nous avons un ?il très critique, lors de notre premier repas nous avons constaté que le buffet proposé était pas assez variés et moyen, j'ai attendue de voir ce qui allait se passé les autres jours...A ma grande surprise les mêmes repas sont proposés de plus moi qui ne supporte pas les chats, ils venaient en troupes lors de nos repas pour se glisser sous nos tables et il fallait voir la tailles des chats!!! des lynxs!!!à faire peur

      • Advantages

        l'animation, le professionnalisme du personnel lors de nos réclamations, les chambres propres, les cours de tennis

      • Disavantages

        la variétés des repas types "snacks" (pas digne d'un 5 étoiles), les chats qui nous accompagner lors de tous nos repas ( trop nombreux)

      • Infrastructure
      • Logement
      • Situation
      • Restauration
      • Sports / Loisirs
      • Animation
      • Qualité / Prix
      • Overall Score 8.00/10
    •  Anonyme. Anonyme.  
      0 Opinions
      • Package deals in septembre 2011 Posted on 2013-07-22 Seul - Une semaine et plus (Chambre sans vue)

        Très bon hôtel, très bonnes prestations hotelières( animations, restaurant, et gentillesse du personnel!) Hotel Très bien pour les familles ou personnes avec petit budget.

      • Advantages

        Animation Restauration Personnel

      • Disavantages

        un peu loin de la mer . Chambres vieillissantes

      • Infrastructure
      • Logement
      • Situation
      • Restauration
      • Sports / Loisirs
      • Animation
      • Qualité / Prix
      • Overall Score 8.00/10
    •  Anonyme. Anonyme.  
      0 Opinions
      • Package deals in juin 2012 Posted on 2013-07-21 Seul - Une semaine et plus (Pavillon/Paillote/Maison)

        bon hôtel dans l'ensemble équipe agréable prix intéressant

      • Advantages

        prix staff très sympathique grand espace

      • Disavantages

        loin de la mer mais il y a une navette qui passe souvent et qui est gratuite, buffet à revoir

      • Infrastructure
      • Logement
      • Situation
      • Restauration
      • Sports / Loisirs
      • Animation
      • Qualité / Prix
      • Overall Score 7.50/10
    •  Anonyme. Anonyme.  
      1 Opinions
      • Package deals in avril 2013 Posted on 2013-07-14 En famille - Une semaine et plus (Chambre sans vue)

        Hotel très propre, le personnel est vraiment sympathique, surtout au restaurant (Brigida est adorable, Noé aussi). L'animation par contre n'est pas géniale, les soirées se ressemblent beaucoup et lorsque l'on reste 15 jours on revoit les mêmes choses. Il y a un spectacle maya, mais celui là passe toutes les 3 semaines, dommage pour nous, nous l'avons loupé!

      • Advantages

        Le perosnnel adorable. Les piscines de l'hôtel sont sympas et pas bondées. On peut y aller jusque tard le soir. A 22h quand il n'y a personne c'est top!

      • Disavantages

        L'hôtel oblige à prendre une navette pour aller à la plage. Le seul hic c'est qu'il faut faire attention aux horaires. Par contre il y a un arrêt près du centre de Playa.

      • Infrastructure
      • Logement
      • Situation
      • Restauration
      • Sports / Loisirs
      • Animation
      • Qualité / Prix
      • Overall Score 7.00/10
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