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Hotel Secrets Capri Riviera Hotel 5 star
Easyexperts
México 180 387, Solidaridad, 77710 Playa del Carmen, Q.R., Mexico Playa del Carmen, Mexico -
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Amy Adejokun Section editor

The focus here is not on all inclusive accommodation but rather on unlimited luxury! This resort, which has been awarded the Preferred hotels label, belongs to the Secrets chain, which is a true gauge of its quality. This human-scale hotel which is only open to adults provides holiday accommodation in stylish, yet not stilted, surroundings. Couple come here to relax and peacefully enjoy the beauty of the Mexican coast.

This hotel review is a translation of the French version published on our French site Easyvoyage.com.

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    • Hotel Secrets Capri Riviera

      Secrets Capri Riviera   -   © Antoine Lorgnier / EASYOYAGE

    • Hotel Secrets Capri Riviera

      Secrets Capri Riviera   -   © Antoine Lorgnier / EASYOYAGE

       
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    Location 7.0 /10

    The Secrets Capri Riviera is located on the seafront, 10 minutes by car from Playa del Carmen and around 40 minutes from Cancun International Airport. The golf course in the resort of Playacar is 10 minutes away from the hotel. Other buildings can also be seen from the Secrets Capri.

    Accommodation 8.30 /10

    The balconies of the 298 bedrooms at the Secrets Capri are topped off with archways and overlook the hotel's facilities. Around 65% of the bedrooms have a sea view, the other overlooking the gardens. The large bedrooms have a 33-channel television, DVD player, individual air-conditioning, direct-dial telephone, tea and coffee-making facilities, king-size or twin beds, iron and ironing board and an alarm clock. All bedroom doors have a buzzer and a peephole. The all-marble bathrooms are fantastic and feature a jacuzzi bathtub, separate shower and toilet, double vanity unit, make-up mirror, incense and many luxurious hospitality products from the Secrets chain brand. The bedrooms have a large window which you can use just by opening the large shutter. Speakers are also provided so that you can listen to the CD playing throughout the room. A member of housekeeping will come by twice a day and leave a newsletter listing the evening's activities and the resort news on the bed. A concierge is allocated to each floor in order to better meet clients' needs.

    Overview 8.00 /10

    Built in November 2003, the Secrets Capri Riviera takes the form of a large hacienda. New buildings are planned for 2008. In the extensive main building, where large bouquets of flowers are renewed daily, guests will find several tables and chairs set aside for private check-in/check-out. This is all topped by a golden dome. Then there's the small, well-stocked lobby-bar, a very cosy area with diffused light hosting live music from pianists and saxophonists. The cigars here are hand-rolled. Upstairs you will find a field of different shaped lanterns. The huge patio overlooks the lush vegetation below. The many decorative elements enhance the aesthetic appeal of the surroundings, where marble and wood feature heavily. Just beyond the reception, the blue of the sea can be seen thanks to the monumental double staircase which leads down to the ground floor. Turtles paddle about here in the water and on the pebbles. The spa area, with its pretty cream and brown tones, features an unmistakable vanilla fragrance. Various treatments are provided in the large massage rooms with their elaborate equipment (Chromotherapy, hydrotherapy, etc.). It's a shame that the large fitness club is almost completely devoid of natural light. Deckchairs and parasols are provided around the large, peaceful main swimming pool, which also boasts a pool bar.

    Food and drink 8.20 /10

    Comfortable and traditional Italian, minimalist Japanese with show cooking, seafood dishes? Five à la carte restaurants provide a wide range of world cuisine and a variety of themed evenings. For dinner, for example, why not eat watching the show in the theatre, outside around the swimming pool or on the beach (barbecue, rock concert, etc). Breakfast is served in the form of a buffet, but guests may also order à la carte. No wristband, no reservation required for dinner and no limit on trying the very stylishly decorated restaurants. So you can start your meal in one restaurant then choose another for dessert!

    Beach 8.40 /10

    Guests at the Secrets Capri Riviera will find themselves virtually opposite the island of Cozumel. The 984 ft of pleasant and very peaceful beach are supervised by a lifeguard. The turquoise waters lap at the fine, white sand, inevitably leaving behind some algae, which are soon cleared away. Waiter service is provided. Lots of wooden deckchairs complete with cream cushions are provided for guests' convenience. There is also a water sports club.

    To know

    The hotel belongs to the "Secrets" chain which was created 5 years ago. More than three-quarters of the hotel's guests are American or Canadian. Lots of marriages, often American, also take place here. Entertainment is provided 7 days a week at the Secrets Capri theatre.

    Equipment

    • Shuttle bus
    • Car park
    • Handicap access
    • Restaurant
    • Internet access
    • Air conditioning
    • Spa

      massage, beauty salon, sauna, hammam, stretching, keep fit, spa, Turkish bath, wellness

    • Swimming pool
    • Sports equipment

      tennis, gym, aqua gym, beach volley, golf, mountain bike, sailing, kayak, archery, water-polo, fitness, sports

    • Hairdresser
    • Whirlpool bath
    • Safe
    • Meeting room

    advantage

    • Guaranteed quality (4 diamonds)
    • Beach
    • Swimming pool
    • The calm surroundings

    disadvantages

    • Isolated
    • The central outdoor area is concreted
    • Little vegetation

    Traveller Reviews

    1
    • Overall Score nc/10
    • Pascal S. Pascal S.  
      1 Opinions
      • Package deals in septembre 2011 Posted on 2013-08-13 Seul - Une semaine et plus (Chambre avec vue)

        Très belle hotel avec des gens très aimable

      • Advantages

        Très accueillantes avec une très belle prestations

      • Disavantages

        Parle pas le français

      • Infrastructure
      • Logement
      • Situation
      • Restauration
      • Sports / Loisirs
      • Animation
      • Qualité / Prix
      • Overall Score 8.75/10
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