Dreams Puerto Aventuras Resort Hotel 5 star
Easyexperts
Carretera Chetumal KM 269, Puerto Aventuras, 77780 Puerto Aventuras, Mexico -
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Amy Adejokun Section editor

Ideally situated in Puerto Aventuras, near Playa del Carmen, this complex attracts a loyal clientèle made up exclusively of North Americans. The atmosphere in the hotel is festive, no doubt thanks to the free open bar. The decor is very contemporary and refined, and the hotel facilities are modern and of a good quality. The only downside is the architecture...The building itself is massive and was built before the introduction of the law to protect the coastline; we can't exactly say it blends into the scenery. However, it is the only hotel on the Riviera Maya with more than 4 floors, and the guest rooms on the upper floors have a breathtaking view of the bay. The other guest rooms overlook the dolphinarium behind the building.

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  • Animation
  • International Standard
  • Well located
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    •  Dreams Puerto Aventuras Resort

      Dreams Puerto Aventuras Resort   -   © Igor Lubinetsky / EASYVOYAGE

    •  Dreams Puerto Aventuras Resort

      Dreams Puerto Aventuras Resort   -   © Igor Lubinetsky / EASYVOYAGE

       
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    Location 8.0 /10

    The Dreams Puerto Aventuras hotel is located in Puerto Aventuras. The complex is entirely secure and includes a golf course, bars and nightclubs, as well as apartments and villas. It's like a private village, with permanently controlled access. Puerto Aventuras is situated close to Playa del Carmen, about 56 miles from Cancun.

    Accommodation 8.00 /10

    The guest rooms are very spacious and have been decorated with care in a contemporary style (which is not always the case in the region). Although the hotel resembles a city establishment, the setting is really quite pleasant: all the guest rooms have a balcony with a view of the sea or the dolphinarium. Guests in the luxury rooms will find themselves on one of the higher floors, where the view is spectacular.

    A four-poster bed stands on the light marble floor opposite a large television stand, equipped with a television and DVD player. Feeling a bit parched? The minibar should be able to quench you thirst...There is also a large closet that can accommodate even the most extensive wardrobes.

    The bathrooms are equipped with twin basins, an Italian shower, various complimentary toiletries, and a hair-dryer.

    The guest rooms in the higher categories also have a small lounge with a bed settee and a coffee table.

    We loved these rooms, both for their decor and their comfort. The dark colours of the furniture and fabrics create a refined yet neutral atmosphere.

    Overview 7.10 /10

    You get a good idea of the rest of the facilities from reception, where the decor is contemporary and refined, the services numerous, and the welcome particularly warm. You can tell that the staff are used to a largely American clientèle: they are always smiling and know how to be patient, with even the most demanding guests.

    We especially liked this resort because it is smaller than the others, making it more friendly and practical than some of the huge complexes. Indeed, the facilities are just next to each other, so there is a wide range of places to eat and it won't take you 20 minutes to get from your room to the beach.

    Next to the beach is a large swimming pool, with a snack bar open all day long. This is also where the yoga and aerobics classes take place. It seems like a pleasant area, but if you come during the summer holidays it may get a little noisy. For some peace and quiet, head to the back of the building where you'll find a small swimming pool, a bar, and a Jacuzzi, all reserved exclusively for adults and therefore relatively calm (except when the clientèle is sufficiently tipsy to not remember to keep the noise down).

    The hotel also has a gym equipped with many state-of-the-art machines. In addition, there is a Spa located on the ground floor with some of the treatment rooms opening onto the vegetation that are particularly romantic. There are treatments to suit everyone (there is a very comprehensive list of treatments, so no matter what it is you're looking for you should be able to find it).

    Food and drink 7.25 /10

    As the hotel caters to a mainly American clientèle, you can get something to eat any time of day or night! Don't expect to discover any typical Mexican dishes, though, and in terms of quality, the food is all industrial...but then again that's true of most resort hotels...

    The choices are nonetheless fairly extensive, with the Barracuda Bar on the beach, which serves fusion cuisine; the immense Buffet; and the Italian restaurant on the waterfront, which we found to be the tastiest of the three options. For a lighter meal, try the hotel's Asian restaurant located on the first floor. The setting is pleasant with its terrace overlooking the beach, and as for the sushi, it's a very Americanised version so you don't have to worry about overly testing your gastronomic limits!

    Beach 8.50 /10

    The Puerto Aventuras beach is simply magical, with its white sand and crystal clear waters, it's the complete picture-perfect package. The deckchairs and parasols are free to use and guests have the possibility of participating in a wide range of activities, including a free introductory dive.

    To know

    'Privileged' guests (the highest category) have a particularly charming private bar on the fifth floor where they can also eat breakfast.

    The entertainment team is made up of around fifteen staff members. Every evening, guests can attend an artistic performance or a film screening on the beach. If you're holidaying as a family, children can play at the kids club (where the staff are all required to have teaching qualifications).

    The hotel is surrounded by a large dolphinarium where guests can swim with dolphins. While it's an incredible experience, and even though there are vets to care for them, we're not entirely convinced that these marine mammals are really happy living in captivity.

    The hotel offers a transfer service to Cancun International Airport (at an extra cost).

    Equipment

    • Car park
    • Handicap access
    • Restaurant
    • Internet access
    • Air conditioning
    • Spa

      massage, spa, keep fit, sauna, hammam, Turkish bath, wellness

    • Swimming pool
    • Sports equipment

      aerobics, aqua gym, dance, fitness, step, canoe, sailing, sports, tennis, golf, volleyball, gym, windsurfing

    • Hairdresser
    • Whirlpool bath
    • Safe
    • Non-smoking rooms
    • Meeting room

    Traveller Reviews

    • Overall Score nc/10
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