Despite its tall skyscraper installation, the glass lift and the tall silver columns, all of which suggest a certain quality, the lobby is a misrepresentation of the rest of the hotel. It is grand, shiny and has a slope leading up to the first floor which is perhaps something you'd expect in a real four star hotel. However it is quite a dull space which lacks atmosphere, with a reception whose location is not immediately obvious, and a horrible tanoy announcement system which makes you feel as is you are in Sainsbury's. Look up and you'll see the galleries of the building's five floor and the corridors running in front of the rooms. At then back of the lobby is Aquagym, the hotel's fitness and wellness centre which has a good size gym with decent machines as well as an indoor pool and jacuzzi. Also in the lobby are several shops including a hairdressers and a boutique selling arts and crafts.
Outside at the pool, which is slightly cramped around the edges with the sun beds, receives the sun relatively late in the day and sees it slip down behind the surrounding buildings quite early. Lucky then that there is a terrace just above the main area with the kids pool and jacuzzi where you can get in a sunbathing session before breakfast. There is also a covered chill out zone which is an extension to one of the bars where smokers can light up. As well as the small kids playground there is a bigger, indoor play centre for kids aged 4-12 which is in good condition and has plenty to keep the kids occupied, including a room for games and painting with the animators. These latter also entertain adults during the day with activities such as ping pong, aquagym and darts as well as putting on bingo or music shows at night (just after the mini disco).
The general condition of the hotel is not great with quite a few areas in need of renovation or at the very least a lick of paint. Some pubic areas of the hotel are pleasant with roses and other plants brightening up what is otherwise a characterless complex. The terrace on top of the hotel building has got great all round views and some effort has been made with the greenery, but it isn't a space you'd want to spend too much time in as it's not kept as pleasant as it could be.
Wifi is available without charge in the lobby (although we had trouble connecting) and will be extended throughout the entire hotel soon at a charge of roughly 5? per day. There are coin-operated PCs available if you don't have a laptop and a 10? deposit is required for beach/pool towels.