Hotel Diamante Suites Hotel 4 star
Easyexperts
Urbanización Turquesa Playa Puerto de la Cruz, Spain -
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Amy Adejokun Section editor

A relatively small hotel in a quiet area of Puerto de la Cruz, the Diamante Suites is a hotel perfect for relaxing away from the bustle and bustle of the main touristic area of the resort. Although not right next to the beach, the hotel has great all round views and a good range of facilities for an establishment of its size. It may be a little rough around the edges in parts, but it has a certain charm that is difficult to put your finger on, so we won't try! Suffice to say that if you're looking for a mid-range hotel as a couple (Diamante will become adult-only from next summer) then have a closer look at this one.

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    • Hotel Diamante Suites

      Diamante Suites   -   © Luis David Alvarez / EASYVOYAGE

    • Hotel Diamante Suites

      Diamante Suites   -   © Luis David Alvarez / EASYVOYAGE

       
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    Location 8.23 /10

    The hotel is in the northern resort of Puerto de la Cruz, up inland from the first line hotels in a quiet residential area. The nearest beach, Playa Jardín, is around a 10-minute walk away. If you are arriving by car then you'll be able to find a parking space in the road in which the hotel is situated, or close by. Tenerife's northern airport is 17 miles away by motorway while the southern airport is 57 miles away by the same means.

    Accommodation 7.45 /10

    The hotel has two room types to offer: standard and apartment. The only real difference between the two, aside from the slightly bigger surface area of the latter, is that the apartment boasts a kitchenette with microwave, coffee machine, toaster, washing machine and crockery. The bedrooms in each case are quite quaint, with a large double bed against a white washed brick wall and matching furniture comprising a desk, bedside tables and a unit containing the fridge (3? per day charge, like the safe). There is also arm chair in the room, as well as a regular television set and a good sized wardrobe. The salon next door is a little shabby and contains a coffee table in front of an old sofabed, while bathroom, which is in decent condition, offers toiletries in sachet and soap in dispensers. There is also a small, balcony with high dividing walls and plastic furniture. The apartment's salon is slightly bigger and both this and the bedroom have its own balcony. Tip: some of the balconies' views are inexplicably obstructed by a front wall, so to be sure of a view, make sure you specifically ask for a room whose balcony doesn't resemble a concrete cube!

    Overview 7.70 /10

    Being a smaller hotel, the Diamante has the advantage of being more personal and therefore more welcoming and this is seen from the offset in the lobby which is rather homely despite being tall. Painted in colours that you'd expect to find more in a stately home than a mid-range Canarian hotel, we liked the water colours on the wall and the fact that the reception is situated right on front of the entrance and not hidden from the arriving guest. Access to the rooms, via the wide, but slightly eerie corridors, or via one of four lifts, can take a while as the building is long rather than high. But all is in good condition and above all clean. The pool area, which has one main and one kids pool, is not very spacious to say the least and the sun beds are quite closely positioned. The views however, of the sea, the next door plantation and of the volcano Teide, are quite impressive and there is someone surveying the pool at all times. Next to the pools is a solarium area which is also quite 'cosy' and a little further away is a tennis court. Back inside the hotel you'll find other facilities including a games room, complete with card tables, books kept in handsome old bookcases and a television. The hotel also offers its guests a hairdressing service and a shop selling supplies and souvenirs. In the evening a show takes place in the modest set up next to reception and usually takes the form of musical entertainment. Wifi is available in the hotel's lobby on a complimentary basis and will soon be available in all rooms with a charge being applied after three hours' use. The beach, Playa Jardín can be accessed via a road leading from the hotel down to the coast, to which there is an entrance at the back of the hotel.

    Food and drink 6.95 /10

    For a small hotel to have three restaurants is quite remarkable, but that's the reality here at the Diamante Suites. The main restaurant is disappointing in that it has absolutely no view and only a few serving points for the food. There is a good choice of dishes, especially starters, while the mains use ingredients that we saw rarely elsewhere, such as chick peas and crab, shame then that they prepare the food too early and that some of it gets cold even before the guests arrive to the dining room. If the buffet doesn't take your fancy then there are two other options. The first is the El Rincon restaurant, an à la carte affair offering simple dishes including pumpkin soup and lasagna for starter and chicken filet and rabbit for mains with a few basic desserts to finish. This similarly has no view, but is a bit smarter. Alternatively there is the Mirador barbeque restaurant next to the swimming pool, which, although covered, has pleasant sea views. In terms of bars you've got Taoro and the snack bar. The former is a pleasant space in which to have a drink with hanging baskets swinging from the beamed roof and with a terrace looking down onto the sea. The snack bar is located next to the pool and serves soft drinks, cocktails and other alcoholic beverages throughout the day.

    Beach 7.70 /10

    Closely monitored and well maintained, the Playa Jardin is quite large, carpeted with coarse dark sand and flanked by a long foot walk. Equipment include parasols, deck chairs (both at extra cost) and showers. Water sports and games are readily available for children.

    To know

    Although the hotel for the moment does have some animation for children, it would be best to take the kids elsewhere as the hotel is in transition towards an adult-only resort. Besides, this was never the focus of the hotel so it is best suited to couples and those looking for peace and quiet. In terms of accommodation, be aware that there are some rooms with absolutely no view as they are located in the basement. You won't necessarily be told upon booking if you have been allocated one of these rooms so ask to make sure.

    Equipment

    • Shuttle bus
    • Car park
    • Handicap access
    • Restaurant
    • Internet access
    • Air conditioning
    • Spa

      massage, beauty salon, sauna, spa, Turkish bath

    • Swimming pool
    • Sports equipment

      tennis, gym, golf, squash, water-polo, fitness, sports

    • Hairdresser
    • Barber
    • Whirlpool bath
    • Safe
    • Non-smoking rooms
    • Solarium

    advantage

    • Tranquility
    • Choice of restaurants
    • Size of rooms
    • Free wifi

    disadvantages

    • Distance from beach
    • Access to rooms can be long

    Traveller Reviews

    1
    • Overall Score nc/10
    • Eddy M. Eddy M.  
      1 Opinions
      • Package deals in août 2013 Posted on 2013-12-03 En couple - Une semaine et plus (Chambre sans vue)

        Les prestations de l'hôtel 4 étoiles" Dianemte Suites catégorie supérieure" ne sont pas à la hauteur des prétentions ou nous avons pas compris que les étoiles faisaient partie de la décoration! Cet hôtel est vétuste, d'une propreté superficielle, dans l'ensemble dégradé et à la limite de l'insalubrité. Les informations sur cet hôtel sont faussent, pas actualisé et déconnecté de la réalité.

      • Advantages

        je cherche encore!!!

      • Disavantages

        beaucoup trop long a d'écrire!!

      • Infrastructure
      • Logement
      • Situation
      • Restauration
      • Sports / Loisirs
      • Animation
      • Qualité / Prix
      • Overall Score 1.00/10
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