The hotel's lobby is quite a low key affair, where a square reception desk is surrounded by bamboo framed furniture with floral cushions. There are a few green plants dotted around the place hinting to what awaits the guest within the main part of the hotel, while opposite the desk through the windows is a view of the pool area, gardens and accommodation buildings. During our visit the well meaning gentleman at reception seemed a bit out of sorts and there was no one else around to be of service. In one corner are a few coin-operated PCs for guests' use and there should by now be wifi available too (there were plans for it at the time of our visit). There is just one pool at the hotel with one end sectioned off for the use of children. It is surrounded by in the first instance plenty of loungers and parasols positioned on the lawn and a little further back by lush vegetation including palms and flowerbeds. No matter that there is no view from the poolside as even the accommodation buildings which encircle are pretty to look at with the sloping roofs of the ground floor rooms covered with grass and flowerboxes overflowing with colour from the windows of the rooms on the first floor. Adjacent to the pool are several areas of gorgeous, well-kept gardens, complete with ponds home to ducks and various fish and fountains. This is possibly the hotel's trump card as not many properties can claim to have such grounds.
In terms of animation, every night there is live music outside (or inside during the winter) while two nights a week a show takes place: Tuesday night is Argentinean night and on Fridays a Flamenco show comes to town. For adults during the day the one animator will either organize several on-site activities or alternatively take guests in town or arrange short trekking excursions. For kids, if there are any in the hotel, she will occupy them with games, painting etc although the facilities available to do so are limited.
Other services at the hotel include a minimarket, a book swap and babysitting on request. The hotel is in a general condition, clean and is a calm place to be. Access to the rooms is easy with lifts in all buildings and well indicated room numbers.