Hotel Puerto Palace Hotel 4 star
Easyexperts
Calle Doctor Cobiella Zaera, 2 Puerto de la Cruz, Spain -
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Amy Adejokun Section editor

The Puerto Palace is a luxury hotel situated in a very quiet neighbourhood of Puerto de la Cruz. It will be particulary appealing not only to couples in quest of tranquility, but equally to sports lovers with its top-notch fitness centre and squash court.

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    • Hotel Puerto Palace

      Puerto Palace   -   © EASYVOYAGE

    • Hotel Puerto Palace

      Puerto Palace   -   © EASYVOYAGE

       
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    Location 6.0 /10

    To the north of Tenerife, on the heights of Puerto de la Cruz in a residential area, less than 1 mile from the town centre. To reach the hotel from the Los Rodeos airport north of Tenerife, located 18.5 miles away, will need a 30-minute drive and 1:30 from the Tenerife Sur airport located some 68 miles away. The hotel is some 15 miles away from Santa Cruz de Tenerife, the capital of the Island.

    Accommodation 7.20 /10

    Access to rooms is via long charming corridors offering a panoramic glass view. The rooms of the Puerto Palace are of a good standing, well furnished and pleasantly decorated with tiled floors. They are fitted with a direct international phone line, a satellite television (several channels), a safe (for 2 pounds/day used with the room's magnetic card), adjustable airconditioning, a fridge and a small well-laid-out balcony offering a lovely view of the Teide volcano (when it deigns to rear its head). The bathroom is well decorated and immaculate, with a bath fitted out with handset and flexible shower, non-separate toilets, a bidet, a double basin, hospitality products and a hair dryer. The suites equally boast a living room equipped with a panoramic glass window and two balconies.

    Overview 7.45 /10

    Built in 1990 and renovated in 2002, the Puerto Palace is made up of a huge 4-storey building holding 290 rooms accessible using a panoramic elevator. Several small private sundeck patios offer a welcome tranquility spread out in an 86,080 feet² long garden with three pools, including a heated one with easy sloping access as on the beach, adorned with rocks, a smaller pool with a cascade and a third one for kids. Parasols, deck chairs, toilets, showers and two grand jacuzzis and a children's swimming area complete the entire decor. Towels are available at the reception desk for a deposit of 4 pounds. On the roof space is provided for nudists. The large sundeck patio surrounding the snack-bar pool equally offers exquisite views of the Teide volcano on bright days.

    Food and drink 6.95 /10

    The buffet restaurant is well kept and offers "al dente" pasta with excellent tomato sauce, pizzas, salad, ice cream and appetising pastries, not forgetting the countless live cooking areas with Italian or Canarian themes. Large open glass panels overlook the garden with a patio area. You can also order à la carte dishes. A certain tranquility pervades the area where one can hear birds singing. Breakfast is ready from 7:30 to 10:30 AM, lunch from 12:15 to 2:45 PM and dinner from 6:30 PM to 9:30 PM. A snack-bar is equally open at the pool-side bar. A multiplicity of cocktails are available at the pool-side bar as well as the lobby bar where a live band dishes out music.

    Beach 6.95 /10

    Getting to the beach will require covering a distance of roughly 1 mile downhill (climbing back is much tougher!!!). Closely watched and well maintained, the Playa Jardin, designed by the renowned artist Lanzarote César Manrique is quite large. Carpeted with fine black sand, it is lined with countless Canarian gardens that house different species of cacti, and bordered by a long foot walk with numerous bars and restaurants. Equipment include parasols, deck chairs with mattresses, a beach volley court, toilets and showers. Water sports and games are readily available for children. However, beware of the waves and currents that are often quite strong.

    To know

    The Puerto Palace fitness centre, open from 7:00 AM to 11:00 PM, responds to the expectations of fitness enthusiasts with its state-of-the-art equipment. They could equally sweat it off on the squash, petanque (of course it is a sport) and volleyball courts. More intellectual exercises are not left out: just before the restaurant, a pleasant reading area covered with greenery filters in the sunlight through its glass panels like a greenhouse, creating the peaceful atmosphere needed to ravish your favorite novel. Children can enjoy the mini-golf, athough they should keep away from the roof that houses a nudist area.

    Equipment

    • Car park
    • Handicap access
    • Restaurant
    • Internet access
    • Air conditioning
    • Spa

      massage, beauty salon, sauna, stretching, keep fit, Turkish bath

    • Swimming pool
    • Sports equipment

      tennis, (paying), gym, aqua gym, aerobics, volleyball, dance, step, bums and tums, squash, water-polo, fitness, sports

    • Hairdresser
    • Whirlpool bath
    • Safe
    • Non-smoking rooms
    • Solarium
    • Meeting room

    advantage

    • Views of the Teide volcano.
    • State-of-the-art fitness centre.
    • Leisure (tennis, squash, volleyball courts and mini-golf course).
    • Three swimming pools.

    disadvantages

    • Accessibility to the beach.
    • Located far from the town centre.

    Traveller Reviews

    9
    • Overall Score nc/10
    • Pierre L. Pierre L.  
      1 Opinions
      • Package deals in juillet 2013 Posted on 2014-10-25 En couple - 3 à 5 nuitées (Chambre avec vue)

        vue agréable, hotel sympa , personnel agréable

      • Advantages

        belle vue, bonne situation

      • Disavantages

        tout était bien sans soucis

      • Infrastructure
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      • Restauration
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      • Animation
      • Qualité / Prix
      • Overall Score 7.50/10
    • Virginie D. Virginie D.  
      0 Opinions
      • Package deals in juin 2014 Posted on 2014-10-24 En famille - Une semaine et plus (Chambre avec vue)

        tres bon séjour, agréable personnel sympatique

      • Advantages

        hotel confortable....

      • Disavantages

        sans a recommander......

      • Infrastructure
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      • Qualité / Prix
      • Overall Score 8.00/10
    • Quentin P. Quentin P.  
      2 Opinions
      • Package deals in juillet 2014 Posted on 2014-10-24 En couple - Une semaine et plus (Chambre avec vue)

        J'ai trouvé cet hôtel très à mon goût : personnel très agréable, cadre chaleureux, cadre magnifique... Les lits sont extrêmement confortables et ça c'est très bien ! Merci beaucoup !

      • Advantages

        Cadre Personnel Chambres

      • Disavantages

        Aucun selon moi, vraiment

      • Infrastructure
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      • Qualité / Prix
      • Overall Score 9.20/10
      • Package deals in janvier 2014 Posted on 2014-10-23 En couple - Une semaine et plus (Chambre sans vue)

        bonjour j'ai résidé une semaine a l'hôtel puerto palace de santa cruz de tenerife et j'en garde un bon souvenir hôtel calme propre a taille humaine personnel agreable la piscine était un peu petite l'hôtel dans les hauteurs de la ville mais la ville était proche.Nous étions en pension complète et les repas étaient à mon gout.Je recommande cet hôtel et j'y retournerai surement avec mes enfants car j y avais séjourné pour mon voyage de noces avec mon mari.Le personnel de l hôtel était très sympa.

      • Advantages

        Les avantages de cet hôtel sont le calme, la qualité des services, les excursions proposées, la possibilité d'avoir des pics nics, le personnel qualifié, la bonne humeur qu il y regne.

      • Disavantages

        Les inconvénients sont qu il faut un peu marcher pour aller a la plage, rejoindre les commerces ou les restaurants mais la ville n'est pas très grande mais en pente. La piscine est un peu petite c est dommage quand il y a foule.Les animations du

      • Infrastructure
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      • Qualité / Prix
      • Overall Score 6.25/10
    • Gérald H. Gérald H.  
      3 Opinions
      • Package deals in septembre 2014 Posted on 2014-10-02 En couple - Une semaine et plus (Chambre avec vue)

        Superbe hôtel, très propre et classe. Personnel accueillant, nourriture très correcte, très belle piscine. Je recommande vivement !

      • Advantages

        Bien situé, navette gratuite vers la ville de Puerto de la Cruz, ville à taille humaine.

      • Disavantages

        Suivant la situation de la chambre peut être bruyant parce qu'en ville.

      • Infrastructure
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      • Qualité / Prix
      • Overall Score 8.50/10
    • Céline D. Céline D.  
      1 Opinions
      • Package deals in avril 2012 Posted on 2013-11-22 Seul - Une semaine et plus (Chambre sans vue)

        Hotel propre,agréable ...chambre très confortable et impeccable..Super installation (piscine, baby foot,tennis)...Le personnel parle principalement espagnol et allemand...Un autre bémol (nous étions en demi pension)la restauration était plus que moyenne... décevant pour un hotel 4 étoiles

      • Advantages

        Propreté Structure

      • Disavantages

        restauration accueil

      • Infrastructure
      • Logement
      • Situation
      • Restauration
      • Sports / Loisirs
      • Animation
      • Qualité / Prix
      • Overall Score 6.75/10
    • Joel C. Joel C.  
      15 Opinions
      • Package deals in mai 2013 Posted on 2013-10-26 En couple - Une semaine et plus (Chambre avec vue)

        grand hotel de bonne tenue assez loin de la plage et de la ville necessite de bonnes jambes ou un moyen de transport individuel les chambres sont spacieuses la notre donnait sur la rue et les hôtels voisins salle de bain convenable...beaute du jardin avec piscines et beaute des ascenceurs transparents... la nourriture est assez correcte et variée bon point por le petit dejeuner tres copieux on peut auusi manger dehors dans un petit salon exterieur

      • Advantages

        propre cuisine correcte piscine agreable

      • Disavantages

        loin de tout,animations ringardes et clientele voisine 3e age

      • Infrastructure
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      • Situation
      • Restauration
      • Sports / Loisirs
      • Animation
      • Qualité / Prix
      • Overall Score 6.00/10
    • Didier M. Didier M.  
      1 Opinions
      • Package deals in juillet 2013 Posted on 2013-07-31 En couple - Une semaine et plus (Chambre avec vue)

        Nous avons choisis votre hôtel pour nos 20 ans de mariage; nous sommes très déçu des prestations données; salle de gym payante (5euros). L'animatrice ne parlant pas français c'est difficile. Quant a la restauration, c'était du bas gamme(pas de fruit frais pendant 15 jours (salade de fruits, ananas, pêches, poires en boites )des travaux effectués sur la passerelle en pleine après-midi entrainer de la poussière, du bruit (ébarbeuse,perforateur) ces travaux devraient être effectués hors saison.

      • Advantages

        Navette gratuite pour se rendre au centre ville. Personnel de boutique fort agréable.

      • Disavantages

        Il est dommage que la langue française ne soit pas parler dans cet établissement. Communication et compréhension difficile.

      • Infrastructure
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      • Situation
      • Restauration
      • Sports / Loisirs
      • Animation
      • Qualité / Prix
      • Overall Score 3.00/10
    • Sophie D. Sophie D.  
      1 Opinions
      • Package deals in novembre 2012 Posted on 2013-07-19 Seul - Une semaine et plus (Chambre avec vue)

        Très bon accueil, personnel très agréable et serviable. Repas proposé varier et de différentes cultures, à tout les gouts. chambre confortable et animations du soir divertissantes.

      • Advantages

        piscine, jacuzzi, cours de danses sportives

      • Disavantages

        coiffeur fermé la plupart du temps

      • Infrastructure
      • Logement
      • Situation
      • Restauration
      • Sports / Loisirs
      • Animation
      • Qualité / Prix
      • Overall Score 9.00/10
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