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Hotel Beatriz Playa and Spa Hotel 4 star
Easyexperts
Calle Mato, s/n - Matagorda Puerto del Carmen, Spain -
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Amy Adejokun Section editor

The Beatriz Playa & Spa boasts a prime location in the Mata Gorda neighbourhood near Playa del Carmen. It consists of a huge and very well designed complex on the seafront which, despite its scale, is very well laid-out. The 4-star 808-room establishment also boasts a lovely spa and all the facilities you would expect of this category of accommodation.

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    Location 7.0 /10

    The hotel is located in the neighbourhood of Mata Gorda, close to the village of Playa del Carmen.

    Accommodation 7.45 /10

    The accommodation here comes in two different categories: double rooms and junior suites, both of which are spacious. The decor is pretty neutral, with furniture consisting of a double bed, a large mirror resting on a table, and a lounge area complete with a sofa-bed and coffee table. All of the rooms have their own terrace but make sure you request a sea view, as some of them overlook a car park. The bathrooms are done in white and come with a double wash basin, a bathtub, a hair-dryer, and a selection of hospitality products: you won't want for anything, except, perhaps, a little more space, since they are a little on the small side. The Junior Suites are ideal for families since they have a floor area of at least 70m² and can accommodate up to 5 people.

    Overview 7.45 /10

    On arrival at the hotel you'll find yourself in a spacious white marble lobby. What is unusual about this 4 star hotel is that it boasts sprawling gardens complete with waterfalls. In fact, you can hear the sound of water right throughout the hotel, which is supposed to be conducive to relaxation. In terms of facilities, the hotel has a gym, a children's games room, mini golf, pool tables, a tennis court, a badminton court, and a ping-pong table. There is also an in-house entertainment team to keep both children and adults entertained, with the programme changing nightly.

    Food and drink 7.45 /10

    The catering services here are pretty much what you would expect of a large hotel complex, including a buffet-restaurant serving a wide selection of fresh dishes for breakfast, lunch, and dinner, and offering show cooking demonstrations. In an original little twist, part of the buffet is actually outside, so guests have the choice between dining inside or al fresco. Shorts cannot be worn to the dinner service. It has to be said that the quality of the food could be better. Those looking for a peaceful and relaxed ambience might like to head to the La Barqueta piano-bar, open daily and serving a wide selection of coffees and pastries, and where you can also enjoy live piano music. Last but not least, the poolside restaurant-bar serves a selection of snacks and light meals for those with a large appetite.

    To know

    The hotel attracts a primarily family-based clientele, except during the summer months, when it is often frequented by a younger crowd. In terms of nationalities, you'll find a large proportion of Spanish guests here during the summer months and many retired English and German holidaymakers in winter.

    Equipment

    • Car park
    • Handicap access
    • Restaurant
    • Internet access
    • Air conditioning
    • Spa

      massage, beauty salon, sauna, keep fit, spa, Turkish bath, wellness

    • Swimming pool
    • Sports equipment

      tennis, gym, aerobics, golf, mountain bike, water-polo, fitness, sports

    • Hairdresser
    • Whirlpool bath
    • Safe
    • Non-smoking rooms
    • Solarium
    • Meeting room

    advantage

    • The strategic location, in a quiet neighbourhood but also close to Playa del Carmen
    • The welcome is both friendly and professional
    • Direct access to the beach, just across the road

    disadvantages

    • The finishing touches seem to have been somewhat neglected in some parts of the hotel
    • There are two saltwater swimming pools but no freshwater pool

    Traveller Reviews

    • Overall Score nc/10
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