Hotel Hard Rock Hotel & Casino Punta Cana Hotel 5 star
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Boulevard Turistico del Este Km. 28 No.74 Macao Punta Cana, Dominican Republic -
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Amy Adejokun Section editor

You know the Hard Rock Café, now there's the Hard Rock Hotel! Connoisseurs will recognise the Rock and Roll star themed decoration: guitars, clothing and other relics from Elvis and company. But the Hard Rock Hotel and Casino is also the largest resort in the Dominican Republic. 1,780 72m² guest rooms, 15 swimming pools, 11 restaurants, 15 bars, the largest casino in the Caribbean, an 18-hole golf course, a gym with ultra-modern equipment and the largest spa in the Caribbean. A guided tour of this all-inclusive town-like complex is available 24/7.

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    • Hotel Hard Rock Hotel & Casino Punta Cana

      Hard Rock Hotel Casino Punta Cana   -   © Carlos Rodrigues / EASYVOYAGE

    • Hotel Hard Rock Hotel & Casino Punta Cana

      Hard Rock Hotel Casino Punta Cana   -   © Carlos Rodrigues / EASYVOYAGE

       
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    Location 7.25 /10

    The Hard Rock Hotel and Casino stands on the edge of the magnificent Macao Beach, in the north of the touristy Punta Cana area, the Dominican Republic's top tourist destination with 25 miles of fine sandy beaches on the south-east coast. Allow 35 minutes to reach the hotel from Punta Cana International Aiport (20 miles), and 30 minutes to reach the capital. The city of Higüey with its famous historic basilica is 40 miles away (an hour's drive), while the fishing village of El Cortecito is 6 miles away.

    Accommodation 8.50 /10

    There are 7 different room categories at the Hard Rock Hotel and Casino, but we won't list them all here. All you need to know is that the standard rooms are a very decent 72m² and all of them have a musical-themed decor. Guests will be immediately struck by the large two seater Jacuzzi in the middle of the room. A sculpture of a guitar or a harp adds a touch of 'Hard Rock', as do the portraits and photos of rock groups hung on the walls, even in the toilets! The minibar fridge is included and is not just limited to bottled water and soft drinks, but also has whiskey, vodka, rum and tequila, not to mention red wine - to be consumed in moderation of course! And for a hot drink, there is nothing to stop you making use of the tea and coffee-making facilities... Room service is available 24/7.
    All of the guest rooms are of course air-conditioned, have free Wi-Fi Internet access and are equipped with a large flat-screen LCD television with numerous satellite channels, an ironing board and iron, and an electronic safe large enough to store a laptop. The terrace is furnished with two stylish armchairs with cushions and a wooden table, and overlooks the garden or the sea. The tiled bedrooms have a king-size bed, two armchairs and a marble-topped wooden table. The bathrooms are spacious, clean and tastefully decorated. They are fitted with a large double shower, twin wash basins, separate toilets, a make-up mirror, a hair-dryer, bathrobes and slippers, tissues and Rock and Spa brand toiletries, and are brightened up with rocker paint.

    Overview 8.75 /10

    Opened in October 2010, the Hard Rock Hotel and Casino is a brand new establishment which has taken up residence in the former Moon Palace, built in 2008. Part of the Mexican Palace Hotels group, it has 1,780 guest rooms spread across eight 3-storey buildings classed by theme (guitar, piano, drums, trumpet, harmonica, saxophone, percussion, etc.). The complex is absolutely huge, a real town with its own casino (the largest in the Caribbean at 45,000m²), nightclub, dozens of bars and restaurants of all sorts, shopping centres galore, and the largest spa in the Caribbean - 6,000m²! The 'Hard Rock' tone is set from the moment you enter the lobby, with a giant guitar behind reception, portraits, musical instruments, records and various objects from John Lennon, Mick Jagger, Elvis Presley, Michael Jackson, Guns and Roses, Aerosmith, Jim Morrison and Bob Marley. You can buy souvenirs at one of the two Rock Shops. The overall feel is an AC/DC-style musical atmosphere.
    The first building does not hold any of the guest rooms but rather the shops, bars, restaurants and the casino, the entrance to which is guarded by an imposing limousine that once drove Madonna. If you exit the building on the other side you arrive on a panoramic terrace overlooking the guest rooms and the sea. This is where you really grasp the enormity of the resort, which extends right up to the sea that can be seen in the distance! Luckily, the whole site is covered in a welcome greenness: a river, a pond crossed by a bridge, gardens, lawn, palm trees, etc. Among the many swimming pools that line the complex, the Eden pool (topless!) and the children's pool (a sort of water park with its two water slides and its integrated playground) are the ones that stand out.

    Food and drink 8.75 /10

    Impossible to count the restaurants and bars in this complex where you certainly won't go hungry, with everything all inclusive 24/7! The main buffet is called The Market, and overlooks the car park. We preferred the restaurants near the beach, which we'll come back to later. The buffet is open from 7:00am to 11:00pm and serves international cuisine at lunchtime with themed dinners in the evening (French, Italian, Mexican, Spanish, Asian, Caribbean, Dominican). If you can't wait for the Italian-themed evening to satisfy your cravings, head to the Italian specialities restaurant or the pizzeria! Those who want more than one Asian-themed evening should go directly to the Zen Lounge with its Japanese teppanyaki. The same goes for Mexican cuisine lovers - head straight to Los Gallos. If the buffet breakfast at The Market is too mundane for your tastes, try the Cafetto for an American brunch open until lunchtime. Also, note that there is a gourmet delicatessen, the Lima Deli (which serves sandwiches), the Ice Cone (for all-you-can-eat ice cream) and the Sun Bar (with a billiards table and large screens to watch sports events). It is difficult to resist the tiramisu, chocolate eclairs, cookies and coffee for afternoon tea!
    That leaves the three restaurants set back from the lobby with its bars, shops, cafés and restaurants. Towards the beach, the main swimming pool shaped like a giant river surrounds the three restaurants: the Ipanema (Brazilian) the Isla (Caribbean) and the Steak House (which serves all three meals of the day).

    Spa 8.5 /10

    Open from 9:00am to 6:00pm, the Rock Spa is the largest well-being centre in the Caribbean with its 6,000m². It has 48 treatment and massage rooms, including 7 for couples, as well as huts built on stilts at the swimming pool. The sauna can seat nine people and the steam room three! There is also a Jacuzzi, an ice fountain, a relaxation zone and a thermal circuit. Guests can help themselves to fruit, fruit juice and chlorophyll tea.

    Beach 8.25 /10

    Macao Beach is truly idyllic! Huge, it spreads over a large strip of fine sand, soft and white like flour and lined with coconut trees. 28°C transparent turquoise water, coconut trees that act like natural parasols...it is hard not to be won over! Here you can play beach volleyball and beach football, and in the evening you can admire the superb sunset to the left, towards the Central Cordillera. Street vendors sell all sorts of trinkets on the beach, which is equipped with plastic deckchairs, canna-leaf parasols and showers. There is no water sports centre however. Bathing is supervised and a flag indicates how safe it is to swim.

    To know

    The Hard Rock Hotel and Casino has a very American feel to it. The clientèle mainly come from North America (the US and Canada) and Mexico (the resort belongs to a Mexican hotel group, Palace Resort). The European clientèle is fairly limited for the moment. There are 10 free-to-use computers which guests can use to surf the web, and free Wi-Fi is available throughout the resort.
    Open from 10:00am to 2:00am, the casino is gigantic (the largest in the Caribbean at 14,000m²!), with 421 slot machines, 41 game tables, a private lounge, a poker room, a sports betting room, and a cigar club: it feels a lot like Las Vegas... Even the casino restaurant is run by Kerry Simon, a chef who trained in 'Sin City'. The Hard Rock Poker Room, as it's called, is the second best casino in the Caribbean according to the webzine Caribbean Journal, and is particularly famous for its poker schedule with cash tables every night. Finally, the gym, open from 7:00am to 9:00pm, offers everything and more, including a punching ball and kick boxing classes! Two meeting rooms can accommodate 2,800 people in a 6,000m² convention centre. Fans of the sports will also find a climbing wall and an 18-hole golf course (the Cana Bay, designed by Jack Nicklaus). The establishment offers various types of entertainment during the day, but no evening entertainment other than live music and the piano bar.

    Equipment

    • Shuttle bus
    • Car park
    • Handicap access
    • Restaurant
    • Internet access
    • Air conditioning
    • Spa

      massage, beauty salon, sauna, hammam, stretching, keep fit, spa, Turkish bath, wellness

    • Swimming pool
    • Sports equipment

      tennis, gym, aqua gym, aerobics, football, beach volley, basketball, horse riding, golf, mountain bike, sailing, kayak, dance, step, bums and tums, water-polo, surfing, fitness

    • Hairdresser
    • Whirlpool bath
    • Safe
    • Solarium
    • Meeting room

    advantage

    • The largest spa in the Caribbean.
    • The Hard Rock Café concept.
    • The idyllic beach in Macao.
    • The 24/7 all-inclusive option
    • The choice of restaurants.

    disadvantages

    • The large distances.
    • The location far from the airport.
    • The lack of local Dominican life in Punta Cana.

    Traveller Reviews

    3
    • Overall Score nc/10
    • Fatou G. Fatou G.  
      1 Opinions
      • Package deals in janvier 2011 Posted on 2013-12-02 Seul - 3 à 5 nuitées (Chambre sans vue)

        Hôtel correct et bon service

      • Advantages

        Qualité du service et super acceuil

      • Disavantages

        Manque de compréhension avec certains employés mise à par ça tout était correct rien à dire.

      • Infrastructure
      • Logement
      • Situation
      • Restauration
      • Sports / Loisirs
      • Animation
      • Qualité / Prix
      • Overall Score 7.25/10
      • Package deals in août 2012 Posted on 2013-11-10 Seul - Une semaine et plus (Chambre avec vue)

        C'est un hôtel de luxe où tout est All inclusive (le mini-bar dans la chambre, tous les restaurants buffets ou à la carte, les salons de thé ainsi que le room service !) Les services sont 5 étoiles avec des bars dans la piscine et sur la plage ... Tout est fait pour que vous passiez des vacances au paradis dans un décor de la chaîne Hard Rock ! En prime, un jacuzzi dans la chambre spacieuse de plus de 70 m² ! C'était le bonheur !

      • Advantages

        Les services de restauration All Inclusive avec 15 restaurants. Les piscines à thèmes (repos, animation, zen, enfants ...). Les chambres qui sont équipées d'un jacuzzi et d'un lit King size !

      • Disavantages

        Le prix des excursions (environ 100 dollars par personne) et de la boîte de nuit (dont l'entrée n'est pas incluse). Un peu loin de la barrière de corail pour la plongée sous-marine. Il y a toujours des vagues, ce n'est pas un lagon tranquille.

      • Infrastructure
      • Logement
      • Situation
      • Restauration
      • Sports / Loisirs
      • Animation
      • Qualité / Prix
      • Overall Score 9.50/10
    •  Anonyme. Anonyme.  
      3 Opinions
      • Package deals in avril 2012 Posted on 2012-07-04 En couple - 3 à 5 nuitées (Chambre avec vue)

        immense site , neuf,très belle chambre avec bain tourbillon .

      • Advantages

        Grande plage , nombreuses piscines (15)excellente bouffe

      • Disavantages

        divertissements en soirée, loin de la route

      • Infrastructure
      • Logement
      • Situation
      • Restauration
      • Sports / Loisirs
      • Animation
      • Qualité / Prix
      • Overall Score 8.14/10
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