A hotel perched on top of a hill close to the Hajar Mountains, Khatt Springs is named after the natural springs in the area. The hotel, sand coloured and built to resemble a fortress is in a peculiar location, but also has an odd atmosphere that ranges between city hotel and resort. Mainly attracting a Gulf clientele, the décor is fairly garish and old fashioned. Inside the structure it is rather dark with very little natural light.
As the hotel's guests comprise of large families, check-in times are usually hectic, with not enough reception staff to accommodate the sudden rush. In terms of facilities, there is a small car park outside the hotel (which gets full quite quickly), a small outdoor pool looking out to the surroundings, and a spa area with a couple of indoor hydro pools. The area needs a complete renovation and a thorough clean. There is a small gym. In terms of food and beverage, there is a rather grim lobby café in the centre of the atrium lobby and a restaurant serving a mix of international dishes usually presented as a buffet for breakfast, lunch and dinner. There is also the 'Genx' bar that serves alcohol. In terms of connectivity there are a few computers for guest use just off the reception area. There is free Wi-Fi in shared areas but there is an extra charge in rooms.
Due to the isolated location of the hotel and the difficult access on foot (the hill is very steep), there is a shuttle that runs between the beach, town and hotel.