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Hotel Golden Tulip Khatt Springs Hotel and Spa Hotel 4 star
Easyexperts
P.O.Box 1600 Ras Al Khaimah, United Arab Emirates -
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Amy Adejokun Section editor

The Khatt Springs by Golden Tulip is located close to the Hajar Mountain range and has a somewhat original shape. A kitsch, tired-looking fortress made of pink glass and aluminium, guests who stay here must be warned about the particularities of the hotel's design - inside and out. Inside the décor is plainer but non-descript and somewhat grim. The hotel attracts a local clientele mainly from the UAE or from around the Gulf. The main draw are the views of the surrounding mountains, which change colour as the sun makes its way from east to west.

A very peculiar hotel in its fortress structure and stark atmosphere and decor, the Khatt Springs isn't suited to all tastes.

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    Location 8.38 /10

    The Golden Tulip sits on top of a hill and although has good views of the Hajar Mountains nearby, there isn't anything else in the surroundings - apart from a small building just at the bottom of the hill, housing the Khatt Springs, which the hotel is named after. The hilltop location makes it difficult to walk back to the hotel and there are very few taxis in the vicinity.

    Accommodation 6.70 /10

    There are 130 rooms in total divided up between standard, superior and deluxe categories. The rooms are all decorated in a similar fashion - like the rest of the hotel, the chipped plywood faux-mahogany furniture contrasts with stained green carpets that could do with replacing. Rooms have king size beds, flat-screen televisions, mini-bars, complimentary tea and coffee, and safety deposit boxes. The main difference between the categories is size. Most rooms have a balcony and a bath-tub in the bathrooms (as opposed to a simple shower). All products are Golden Tulip branded. Although old-fashioned in the décor, the rooms are fairly comfortable.

    Overview 5.70 /10

    A hotel perched on top of a hill close to the Hajar Mountains, Khatt Springs is named after the natural springs in the area. The hotel, sand coloured and built to resemble a fortress is in a peculiar location, but also has an odd atmosphere that ranges between city hotel and resort. Mainly attracting a Gulf clientele, the décor is fairly garish and old fashioned. Inside the structure it is rather dark with very little natural light.

    As the hotel's guests comprise of large families, check-in times are usually hectic, with not enough reception staff to accommodate the sudden rush. In terms of facilities, there is a small car park outside the hotel (which gets full quite quickly), a small outdoor pool looking out to the surroundings, and a spa area with a couple of indoor hydro pools. The area needs a complete renovation and a thorough clean. There is a small gym. In terms of food and beverage, there is a rather grim lobby café in the centre of the atrium lobby and a restaurant serving a mix of international dishes usually presented as a buffet for breakfast, lunch and dinner. There is also the 'Genx' bar that serves alcohol. In terms of connectivity there are a few computers for guest use just off the reception area. There is free Wi-Fi in shared areas but there is an extra charge in rooms.

    Due to the isolated location of the hotel and the difficult access on foot (the hill is very steep), there is a shuttle that runs between the beach, town and hotel.

    Food and drink 5.70 /10

    The lobby café serves non-alcoholic beverages throughout the day whereas the hotel bar, which opens in the afternoon, serves alcohol. There is only one restaurant where all meals are served as a buffet although there is also an à la carte menu. The restaurant is one large room lined by an outdoor terrace, although it is rarely cool enough to eat outside. The hotel's dubious décor continues inside this area with mirrors lining the walls and windows dressed in chintzy drapes to match the chairs' upholstery.

    Spa 5.7 /10

    The spa, which is about 2,000m ², is split into two areas - one for women and the other for men. There are 14 massage rooms, indoor hydro pools, ice rooms, a steam room, sauna and a gym but during our visit the facilities seemed rather tired. The entire area could have done with a thorough clean. Some of the facilities, like fountains in the relaxation area, were not working when we visited. There was also no staff on hand to help guests.

    To know

    The Khatt Springs Hotel is run by Dutch hotel group Golden Tulip, which has several hotels across the world.

    Although there is a car park outside the hotel, it is fairly small and cannot accommodate a car per guest, which can make it tricky for parking.

    Equipment

    • Shuttle bus
    • Car park
    • Handicap access
    • Restaurant
    • Internet access
    • Air conditioning
    • Spa

      sauna, hammam, spa, massage, keep fit, beauty salon, wellness

    • Swimming pool
    • Sports equipment

      gym, sports, fitness, golf

    • Whirlpool bath
    • Safe
    • Solarium
    • Meeting room

    advantage

    • The views of the Hajar Mountains close by.

    disadvantages

    • The hotel can get extremely busy and crowded - it gets noisy and hectic.
    • The hotel's main asset, its spa, needs a refurbishment and a thorough clean.
    • The isolated location.
    • The décor might not be to everyone's taste.

    Traveller Reviews

    • Overall Score nc/10
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