The exterior of the hotel resembles a fortress with its high walls, mock watch towers and arched entrance ways. The lobby features a symphony of Moroccan-style arches and columns beneath which is lots of seating space for relaxing or having a drink. To each side, slightly sunk, are areas for the lobby bar while the reception and guest relations are situated to the right and at the back of the lobby respectively. There are two main swimming pools, each one with a separate area for kids. The main snake-shaped one, which is heated during winter, is exposed all day long to the sun although it does have a shaded seating area if you want to relieve yourself from the heat momentarily. It features a small waterfall and in-pool bar and has bags of space for the number of people wanting to lounge by the pool. Another much smaller pool is located just by the beach in front of the panoramic lifts. The eight-strong animation team has a full programme of daily activities to keep the whole family active for example light gymnastics, volleyball, water polo and dance lessons. In the evening, after the mini disco at 9pm, there is the animation show, seven days a week. If you'd like some time away from the kids then those aged between four and 12 can be looked after at the kids club between the main pool and the amphitheatre. The hotel's health club the usual sauna, hammam, jacuzzi and massages available as well as a well-equipped gym with free weights but it also has, unlike most other hotels in Sharm, a couple of squash courts. Other sports facilities are to be found in the complex, including tennis courts, a multi-purpose terrain for volleyball, basketball, handball and football, table tennis and a billiards room. An underground shopping centre will meet all your purchasing needs with all kinds of souvenirs, clothes, supplies, jewellery and snacks. A doctor is on call 24 hours a day if need be, otherwise a clinic and pharmacy are at your disposal, as is a bank. Wifi is chargeable at the rate of $6 for 30 or $32 for a full 24 hours. A shuttle bus runs between Naama Bay and the Old Market in Hadaba which you can take once per day free of charge, thereafter a the rate of $5 (to Naama Bay only). The complex is bright, clean and there is a fun atmosphere around the place. The staff are dynamic and willing.