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Hotel Intercontinental Toronto Centre Hotel 2 star
Easyexperts
225 Front St W Toronto, Canada -
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Amy Adejokun Section editor

There are two Intercontinental hotels in Toronto, one in Yorkville (north of the city centre) and the Centre property near Front Street, which is the hotel we reviewed. Located in the Financial District, the hotel is also attached to the aluminium and glass clad Metro Centre. The hotel itself is in a prime location, where most attractions are within walking distance and it is near tram lines that take you all over the city. Its atmosphere is more corporate than that of a holiday one. However, if you like your no-fuss standard Intercontinental rooms and service, then it is a suitable hotel. The Intercontinental Toronto Centre isn't often visited by families, but it doesn't have a policy against young children - in fact the hotel even has a dedicated kids' zone. Couples and business people tend to make up the main bulk of the clientele outside of cultural events like the TIFF (Toronto International Film Festival).

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  • Family
  • Well located
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    • Hotel Intercontinental Toronto Centre

      Intercontinental Toronto Centre   -   © Julien Ferret / EASYVOYAGE

    • Hotel Intercontinental Toronto Centre

      Intercontinental Toronto Centre   -   © Julien Ferret / EASYVOYAGE

       
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    Location 9.19 /10

    The hotel is located on Front Street, the main street of the Financial District. It is close to the Entertainment District, including various theatres. It is also adjoined to the Metro Centre, which a small shopping centre. The hotel is a couple minutes' walk from Union Street train station, the main station in Toronto. The Rogers Centre (multipurpose stadium) is close by, and the harbour front is situated about a mile away from the hotel. The area is fairly busy and lacks holiday atmosphere, but makes for a good base to explore the city from if you are not in town for very long due to its central location.

    Accommodation 6.70 /10

    The Intercontinental Toronto Centre is one of the largest hotels in Toronto with 586 rooms. There are four categories: club, deluxe, superior, suites and duplex rooms. All rooms are decorated in the same style and all have free tea and coffee-making facilities, the club rooms have Bose sound systems, all guests have access to a free DVD library, as well as a DVD player, a large flat-screen television, a safe and mini-bar. All rooms have bathtubs in the bathrooms and are stocked with an unknown range of ginseng and macadamia nut bath products. The rooms don't really vary in size, but more in facilities that come with the room. Club guests have access to the club lounge, where small bites are served throughout the day. There is also a computer terminal and television. All club facilities are included in the room rate and some families prefer to have a club room and facilities as it makes it easier with young children's meal times. Otherwise the neutral and rather bland decor of the rooms is pretty old-fashioned with honey-coloured wallpaper, mahogany furniture and beige carpets. The best room is a corner room as it has double windows, allowing for a better view of the bustling surrounding city. The upper categories have bathrobes and larger bathrooms. Rooms on floors 11 to 17 have the best views of the lake. There are few duplex rooms and these tend to be rented out by families as there is a separate living and dining area - these rooms are particularly old-fashioned due to the garish furniture.

    Overview 6.70 /10

    A hotel built in real Intercontinental style - tall and impersonal. A perfect place to stay for business, but not very homely. In total there are 25 floors and 586 rooms. The hotel has a smoking floor on the fourth and a club level on the eighth, ninth and tenth floors. The main restaurant, AZURE, is found just off the lobby under a glass roof. The bar is also in this area. There are often events happening in the restaurant, be it live jazz on some nights or business functions, so make sure you inform yourself on what's going on at the hotel before making your booking. The rest of the hotel is fairly dark and the lobby area especially, has a shopping centre feel due to the escalators leading downstairs.

    In terms of facilities, there is the usual range: a 24-hour gym that is free for guests to use, an indoor pool and juice bar, an outdoor solarium for the hotter months, a Jacuzzi, an Aveda-branded spa with nine treatment rooms on the 3rd floor, where you can also find a salt water pool, a steam room (open from 6:00am to 10:00pm and free for guests). Overall the hotel is a satisfactory all-rounder but is nothing to write home about.

    Food and drink 6.70 /10

    The main hotel restaurant is called AZURE and is to the left as you enter the hotel lobby. Light and airy as it is under an aluminium and glass roof, all meals are served here. Guests have the choice between the à la carte menu, a multiseasonal tasting menu and a pre-theatre menu in the evenings. AZURE has actually been awarded four diamonds for its service and quality (local star rating for hotels and restaurants). Guests will find a mix of international dishes including Mediterranean cuisine and North American home food. The hotel is open 6:30am to 10:00pm.The restaurant is a little cold and impersonal like the rest of the hotel and feels a bit like being in an airport lounge due to the uniform decor, a palette of blues and dark browns. There is also 24-hour room service.

    To know

    The hotel is one of the rare hotels in the city to still have a smoking floor on the fourth. There is a wireless internet connection at a cost of 9.95 CAD for 24 hours. For families with young children, there is a kids' zone open at the weekends during off-peak season. Kids also get a welcome pack when they arrive.

    Equipment

    • Car park
    • Handicap access
    • Restaurant
    • Internet access
    • Air conditioning
    • Spa

      massage, sauna, keep fit, spa, Turkish bath, wellness

    • Swimming pool
    • Sports equipment

      tennis, gym, golf, fitness, sports

    • Animals allowed
    • Barber
    • Whirlpool bath
    • Safe
    • Non-smoking rooms
    • Meeting room

    advantage

    • Central location.
    • Good range of facilities on offer.

    disadvantages

    • Corporate atmosphere.

    Traveller Reviews

    • Overall Score nc/10
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