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Hotel Park Hyatt Yorkville Hotel 4 star
Easyexperts
4 Avenue Road Toronto, ON M5R 2E8, Canada Toronto, Canada -
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Amy Adejokun Section editor

The Park Hyatt Hotel is located in the north of Downtown Toronto in Yorkville, one of the up-scale areas of the city. It is here that you will find most celebrities visiting the city. The Park Hyatt is located just across the street from the ROM (Royal Ontario Museum), and is one of the best Park Hyatt hotels we have reviewed. However, the overall Park Hyatt concept is a little old-fashioned now among the myriad contemporary hotels springing up all over the world. This hotel is ideal if you like your more classical marble floored lobbies, and plain neutral colour schemes. The Annona restaurant's service left us extremely disappointed due to the staff's lack of professionalism, but the hotel bar does have a small terrace overlooking the city with splendid views of the Toronto skyline.

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    • Hotel Park Hyatt Yorkville

      Park Hyatt Yorkville   -   © Julien Ferret / EASYVOYAGE

    • Hotel Park Hyatt Yorkville

      Park Hyatt Yorkville   -   © Julien Ferret / EASYVOYAGE

       
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    Location 6.91 /10

    At the time of visiting (2011), there is only one Park Hyatt. It is located in the upscale Yorkville area in the north of Downtown Toronto. The atmosphere in this area is a lot more relaxed than in other areas of the city. If celeb-spotting is your thing, then it is in Yorkville that you will have the best chance of rubbing shoulders with them. There are a number of expensive boutiques and bars in the area but the main attraction remains the ROM (Royal Ontario Museum), which stands out with its original angular architecture. The airport is approximately 15 minutes away by car (traffic-depending). This area of town isn't as well-connected via public transport to the rest, so make sure you have a budget to rent a car or catch a taxi once in a while as walking to the main districts can be long. Having said that, there is an efficient underground service - the nearest stop is the one just outside the ROM.

    Accommodation 5.70 /10

    The rooms are comfortable, with king size beds and high thread-count crisp white cotton sheets, however the decor is nothing to write home about. Despite large windows the rooms are a little dark and on the small side. The reddish varnished pine furniture is outdated - the rooms could do with an entire renovation to bring them into the 21st century. The bathroom finishing touches are scrappy, lowering standards due to high guest expectation of a hotel of this reputation. We liked the Park Hyatt own-brand bergamot bathroom products. All bathrooms have a bath tub - higher-end categories have a separate shower cabin. Otherwise there are the usual mod-cons including a mini-bar, in-rooms safe, iPod docking station, large flat-screen television, bathrobes and slippers. There aren't any tea and coffee-making facilities here, but there is room service around the clock.

    In total there are 336 rooms, including 45 suites. The hotel has gone a little overboard with the room categories from Hypoallergenic to bi-level suites - there are about 10 different categories - so choosing the right room isn't as easy as it should be. The rooms don't really vary that much, except for when it comes to size; the lower categories are about 350 to 500 sq. ft and then go up to 700 sq. ft and all the way to a whopping 2500 sq. ft (that would be the Algonquin suite).

    Overview 6.70 /10

    The Park Hyatt more or less upholds its reputation as a luxury hotel; however, we were a little disappointed by the rather traditional and bland decor throughout the hotel, but especially in the guest rooms. In terms of facilities, the hotel is well-equipped but the jewel in the crown is the 1000 sq. ft 'Stillwater Spa', which is popular with the locals as well as with in-house guests. There are 17 treatments rooms (including one for couples). The sauna, steam room and Jacuzzi are free to use. We strongly recommend booking as much in advance as possible as the spa gets very full, especially at the weekends. The spa is a pleasant area of white marble, waterfalls and pools dotted all around the spa. There is also a spa-inspired menu elaborated by the restaurant chef that is served only in the spa. Otherwise, there is a 24-hour gym (free for guests), and two restaurants: Annona and the Roof Lounge. There is wireless internet throughout the hotel and there is no extra charge for this. There is also a small business centre with computers and printers, also complimentary for guests.

    The 18-floor hotel is built over two towers linked via the lobby. The south tower is the newest of the two. The rooms in this building tend to be more generous in terms of size than those in the north tower, so if size is your main priority, opt for something in the new tower.

    Food and drink 6.70 /10

    Annona, the main hotel restaurant, headed by chef Joan Monfaredi, has an old-fashioned yet pleasant setting with dark leather and velvet banquettes and mahogany furniture. However, the scrappy service left us extremely disappointed. The food wasn't particularly different from other places in town, but was expensive. The atmosphere of the restaurant is nondescript - not lively nor romantic. It feels like a cheap diner in a historical setting. The fare here is of an international mix.

    The Roof Lounge, which the Canadian author, Mordecai Richler, claimed was the only "civilised place in Toronto", is a pleasant enough area to spend time in, although it is a very small space, meaning that it can feel crowded very quickly. The terrace, handy for smokers, is small with only three tables set outside, so you have to be quick to grab a seat. The views of the Toronto skyline from here are worth staying for a drink. The bar itself, is of an old English style, with dark heavy woods and heavy armchairs - cosy on a blustery winter's day.

    To know

    Park Hyatt is a North American (USA) luxury hotel brand with almost 500 properties throughout the world. The group was founded in 1957 with a first hotel in Los Angeles.

    The hotel is dog-friendly but there is an extra fee.

    Equipment

    • Restaurant
    • Internet access
    • Air conditioning
    • Spa

      beauty salon, massage, wellness, hammam, sauna, spa

    • Sports equipment

      gym

    • Animals allowed

    advantage

    • The views of the Toronto skyline from the roof-top bar.
    • The extremely helpful valet and reception staff.
    • The beautiful Stillwater spa.

    disadvantages

    • The flaky service in Annona restaurant.
    • The outdated and bland decor.

    Traveller Reviews

    • Overall Score nc/10
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