You'll be first greeted at the hotel not by one of the members of staff but by a pane of glass splitting the lobby in two with a welcome message scrawled across it. To the left is the wood panelled reception desk (frustratingly unmanned at times) flanked by bird of paradise plants and replica dial telephones. Aside from the Chesterfield couches and armchairs, the fish tank and the mock antique commode with flowers, the space is rather featureless and the feature wallpaper in some walls hangs uneasily with the rest of the more classic décor. If you carry on through the lobby and go out the other end you'll come to the hotel's fitness centre and spa. The Lanes Club, open to both residents and outsiders, is the biggest in any hotel in Brighton. Open from 6.30am until 10pm, it has a good number of decent cardio and weighs machines, a swimming pool, sauna, steam room and stand up solarium. Personal training is available upon request. The Pretty People Salon, open seven days a week (by appointment only on Mondays), offers full range of treatments including massages, facials, manicures and pedicures, waxing and hair styling with packages also available. The hotel's corridors and public areas are nicely kept and are clean and easily negotiable although there is not much in the way of decoration. There is both a business centre and complimentary wifi throughout the hotel for those who would like to work although there is no smoking in the hotel apart from in some fourth floor rooms. Kids are very welcome at the Queens, and dogs are allowed under exceptional circumstances, at the discretion of the management.