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Hotel JW Marriott Hotel 5 star
Easyexperts
Abu Baker Al Siddique Street Dubaï, United Arab Emirates -
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Amy Adejokun Section editor

The JW Marriott is ideal for fans of the traditional side of the Marriott hotel chain. Although the hotel does have some very good restaurants, the experience was unfortunately a disappointing one. The service was excellent but the décor of the hotel is uninspiring, dated and overall a bit drab, we are sorry to say. The distances from the rooms to the rest of the hotel can be large and it is easy to get lost. Some of the rooms have permanently locked balconies which give out onto an (indoor) atrium letting in very limited light and give sthe hotel as shopping mall feel. This is not a reflection on other Marriott hotels however, as the Renaissance just across the road is more contemporary and the newly-opened Dubai Marriott Harbour edition is a real step into the 21st Century.

By Rooksana Hossenally. Images Stéphanie Poli.

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    • Hotel JW Marriott

      JW Marriott   -   © Ch. Dubois / EASYVOYAGE

    • Hotel JW Marriott

      JW Marriott   -   © Ch. Dubois / EASYVOYAGE

       
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    Location 5.69 /10

    Located in Deira, just a short drive away from Dubai International Airport, the JW Marriott is in the Murraqabat area. Like in most areas in Dubai there isn't much in terms of sights in the immediate surroundings of the hotel, but the Creek area, the original part of the city, is within 10 minutes drive away. The hotel is linked the Hamarain Shopping Centre which is a smaller shopping centre where we didn't really find much which enticed us.

    Accommodation 5.70 /10

    The rooms are all have the same décor - green carpets and curtains, queen/king size beds (category-depending), varnished pine furniture. The décor is dated and bland. Some rooms still have old generation televisions and all have the general mod-cons (iron, hair dryer...). There are no complimentary tea and coffee making facilities. The views are not particularly inspiring - especially not from the permanently locked balconies that look onto the kids' playground/atrium. These rooms tend to be dark as little natural light gets through. The rooms are fairly sparse when it comes to décor. However there is a stand with lots of items for sale (fairly expensive). The bathrooms on the other hand, although not all very well designed, are pleasant although also bland. Most rooms have a good size bath and separate shower cubicle. Surprisingly, like in many hotels in the city, the JW Marriott does not have wireless internet access in the rooms.

    Overview 6.70 /10

    The JW Marriott is one of three hotels of the Marriott chain in Dubai and isn't the most contemporary edition. With its 299 rooms and 52 suites, the hotel is built over a double atrium structure. The lobby is large and looks classically elegant, decorated with carved wood and marble. The reception desk is long, giving guests plenty of room to check in and the staff is very friendly and efficient. The atrium upstairs behind the lobby is however very dull and has a shopping mall feel; this area is the kids' playground (therefore can get very noisy and since sound echoes here, it is not a particularly pleasant area to sit and relax in). In the evenings however, the area is turned into a candle-lit courtyard with soft music generally for functions or special events for in-house guests. Foliage has been added to soften up the area but it still isn't the best place to have a quiet read.

    To the right of the reception are a couple of coffee shops and the lifts up to the rooms. To the left are the rooms and restaurants. The hotel also has a roof top pool. The area is painted in bright blue and orange which doesn't really follow the style of the rest of the hotel. It can get a little crowded up there and due to the enclosure walls, sunbathing hours are limited to the morning.

    Food and drink 7.70 /10

    The food and beverage outlets at this hotel really save the day! The food is tasty, the surroundings are pleasant and the staff is friendly and very efficient. The breakfast experience is a good one due to the overwhelming choice on offer! Buffets are served in the 'Market Place', which is the main restaurant. There are lots of food stations to choose from, from seafood to Mexican, there is something tasty for everyone here! Otherwise we loved Cucina, the hotel's Italian restaurant where the food is relatively good, although the pasta can be a little stodgy. The décor is fun and the atmosphere is lively - watch out for the staff who regularly burst into song too! There are 10 outlets to choose from so the hotel does offer a good variety of food outlets to guests such as the hotel's signature JW steakhouse, Hofbrauhaus (German specialities), the Bamboo Lagoon (Asian fusion), and Awafi (Middle-Eastern).

    To know

    Distances between facilities and rooms can be long, so families and handicapped guests should request rooms as close to reception as possible upon booking. Most rooms do not have particularly inspiring views and some give out onto the central atrium upstairs behind the lobby which has an unpleasant shopping mall feel. Sound echoes and the area is fairly dull; rooms which look onto this area have balconies which are permanently locked which do not let much light in. This area is a kids' play area in the day time. There is wireless internet access in public spaces of the hotel but in the rooms it is still accessible via a cable. There is a fee for the internet. The newspaper does get delivered daily.

    The hotel has been awarded 5 stars, and although the hotel facilities do reflect this rating, we have awarded it 4 stars due to the décor, the distances between facilties and rooms, and the general atmosphere.

    Equipment

    • Shuttle bus
    • Car park
    • Handicap access
    • Restaurant
    • Internet access
    • Air conditioning
    • Spa

      massage, beauty salon, sauna, hammam, keep fit, spa, Turkish bath, wellness

    • Swimming pool
    • Sports equipment

      tennis, water skiing, gym, beach volley, golf, dance, squash, fitness, sports

    • Barber
    • Whirlpool bath
    • Safe
    • Limousine service
    • Non-smoking rooms
    • Meeting room

    advantage

    • The restaurants serve very good food, especially the main restaurant, the 'Market Place', for breakfast and 'Cucina', the hotel's Italian outlet.
    • Lots of restaurants to choose from.
    • Very well-equipped gym.

    disadvantages

    • Dated décor especially in the rooms.
    • Some rooms still have old generation televisions.
    • Easy to get lost looking for your room.
    • Distances can be far from facilities to rooms.
    • Some rooms overlook the atrium which can be noisy, dark and has a shopping mall feel.
    • The atrium in the day is a kids' playground making it noisy and not very attractive.
    • No spa (but there are two massage rooms).
    • The rooms do not have particularly inspiring views.

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    • Overall Score nc/10
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