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Hotel Pullman Mall of the Emirates Hotel 5 star
Easyexperts
Jumeirah Lakes Towers ,Cluster T, Off Sheikh Zayed Road,Adjacent to Damac Properties Metro station - Dubai - United Arab Emirates Dubai, United Arab Emirates -
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Amy Adejokun Section editor

Whether you've come to Dubai for a beach holiday, shopping, luxury break, a romantic escape, a family holiday or even an extreme sports holiday, the Pullman has something for everyone. One of our favourite hotels in Dubai, the Pullman Emirates Mall has a great location just behind one of Dubai's most popular shopping centres and halfway between the city centre and the main beach area. The hotel itself has a couple of roof-top pools overlooking the emirate for miles out. The restaurants are top notch, as are the spacious rooms. A great all-rounder for couples and families, the Pullman is in our top 10.

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    • Hotel Pullman Mall of the Emirates

      Pullman Mall of the Emirates   -   © Briag Courteaux_EasyVoyage

    • Hotel Pullman Mall of the Emirates

      Pullman Mall of the Emirates   -   © Briag Courteaux_EasyVoyage

       
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    Location 8.0 /10

    The hotel is located right behind the Mall of the Emirates, one of Dubai's most popular malls. Halfway between the new city centre, Bur Dubai, where you will find the Burj Khalifa and the Dubai Mall, the hotel is ideally located to explore as much of the city as possible. The airport is about 20 minutes' drive away. Strictly speaking the hotel is in a local neighbourhood called al Barsha, where you will be able to find various restaurants and cafés. The area was being developed during our last visit in 2011. The locals are expecting al Barsha to be one of the latest up-and-coming areas of the emirate.

    Accommodation 8.70 /10

    There are 481 rooms, including 94 suites. Although the rooms look fairly basic, the materials used have been carefully chosen to give them a feeling of understated luxury by keeping them comfortable. The rooms are modern with a slight local touch in the arabesque motifs of the rugs in each room/suite. If you plan on spending some time at the hotel and you have a little extra to spend, then we recommend getting a one bedroom suite situated as high as possible up in the hotel tower to get those magnificent views. The highlight, apart from the views, is the fitted bath tub facing the window in all bathrooms that are stocked with a delicious range of Roger et Gallet products, which marks a little touch of originality from other luxury hotels, which tend to have the standard Molton Brown or l'Occitane. Guests even have a television angled perfectly for taking a bath if the view isn't doing it for you! And this is also the case of most aspects of the hotel - it doesn't feel like most of the other hotels in the city; there is a cosy and lively holiday atmosphere running through the hotel. The rooms are otherwise equipped with all the usual mod-cons such as a large flat-screen television, sofa bed (suites only), mini-bar and a safe. On the whole, the rooms are comfortable and spacious and although the decor is basic in neutral colour tones, the rooms are stylish with touches of Middle Eastern influence.

    Overview 9.70 /10

    Open in 2010, the hotel is a four star property with a whopping 481 rooms spread over 24 floors. The first Pullman in the Middle East, the hotel does particularly well with European guest, although it also its fair share of local clientele who want to try out the Pullman concept. We felt that although Dubai, renowned for its large luxury hotels, doesn't have much to offer in terms of the Pullman concept. A western design, extremely well-finished and with excellent facilities, a hotel like this one is hard to find, especially in the area. What we liked was the blend of different atmospheres - from a holiday feeling near the roof-top pool, which is quite a feature at the hotel, to a casual elegance where no one really feels out of place - from families with young children to couples, this hotel is a great all-rounder. There are two reception areas at the Pullman, including automatic check-in terminals for guests in a rush. The hotel looks extremely contemporary and despite it being one of the largest hotels in Dubai, it has managed to retain a cosy non-pretentious atmosphere. In terms of facilities, the hotel has a large gym, two pools up on the roof-top, a spa with five treatment rooms, steam and sauna. As the hotel is linked to the Mall of the Emirates, where you will find Ski Dubai, the hotel rents out ski equipment and well as storage for guests who already have their own equipment. The hotel also has four different food and beverage outlets, our favourite one being the 'Soda Box', themed after an American diner, which has been extremely well done and adds a little colour to the dark shades of marble in the lobby. The main restaurant, 'Sanabel', is the size of a canteen, feels spacious and the food offered, although a buffet for all three meals, is of very good quality. Otherwise there is a bar, 'Sanctuary', by the poolside and last but not least, 'Vantage', the hotel bar located on the top floor. There is also Wi-Fi throughout the hotel but it comes at a charge in the rooms.

    Food and drink 7.70 /10

    The hotel also has four different food and beverage outlets, our favourite one being the 'Soda Box', themed after an American diner, which has been extremely well done and adds a little colour to the dark shades of marble in the lobby. The mad retro red design complete with mock designer chairs and tables, is a real bubble in its own right and proves to be very popular with guests - especially little ones! The main restaurant, 'Sanabel', is the size of a canteen, feels spacious and the food offered, although a buffet for all three meals, is of very good quality. There are even real tandoors for making fresh nan bread! There is more private seating for guests wanting to organise a special evening. There is also outdoor seating on the terrace, which boasts beautiful views of Dubai all the way to the Burj al Arab hotel and the Palm. Otherwise there is a bar, 'Sanctuary', by the poolside and last but not least, 'Vantage', the hotel bar located on the top floor. The bar is done up in gaudy purples and beiges with mahogany furniture giving it the aspect of a Middle Eastern twist on an Austin Powers boudoir! The only real let-down here is the drinks distributor for wines and champagnes. There is also 24-hour room-service for guests not wishing to both with the buffet palaver.

    To know

    Pullman is a large international hotel chain that forms part of the larger French Accor hotel brand. Pullman comprises of 40 hotels across 14 different countries. The company has opened a second property in the city centre, the City Centre Hotel and Residence by Pullman - the rates are lower but the facilities fewer.

    Two rooms have been specially adapted for people with restricted movement.

    Equipment

    • Car park
    • Handicap access
    • Restaurant
    • Internet access
    • Air conditioning
    • Spa

      massage, sauna, keep fit, spa, Turkish bath, wellness

    • Swimming pool
    • Sports equipment

      gym, fitness

    • Whirlpool bath
    • Safe
    • Non-smoking rooms
    • Solarium
    • Meeting room

    advantage

    • Good quality facilities onsite.
    • Location.
    • Roof-top pool area with fantastic 360° views of Dubai.
    • General focus on the guest as opposed to being on being bigger and better than its rivals.

    disadvantages

    Traveller Reviews

    • Overall Score nc/10
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