Open in 2010, the hotel is a four star property with a whopping 481 rooms spread over 24 floors. The first Pullman in the Middle East, the hotel does particularly well with European guest, although it also its fair share of local clientele who want to try out the Pullman concept. We felt that although Dubai, renowned for its large luxury hotels, doesn't have much to offer in terms of the Pullman concept. A western design, extremely well-finished and with excellent facilities, a hotel like this one is hard to find, especially in the area. What we liked was the blend of different atmospheres - from a holiday feeling near the roof-top pool, which is quite a feature at the hotel, to a casual elegance where no one really feels out of place - from families with young children to couples, this hotel is a great all-rounder. There are two reception areas at the Pullman, including automatic check-in terminals for guests in a rush. The hotel looks extremely contemporary and despite it being one of the largest hotels in Dubai, it has managed to retain a cosy non-pretentious atmosphere. In terms of facilities, the hotel has a large gym, two pools up on the roof-top, a spa with five treatment rooms, steam and sauna. As the hotel is linked to the Mall of the Emirates, where you will find Ski Dubai, the hotel rents out ski equipment and well as storage for guests who already have their own equipment. The hotel also has four different food and beverage outlets, our favourite one being the 'Soda Box', themed after an American diner, which has been extremely well done and adds a little colour to the dark shades of marble in the lobby. The main restaurant, 'Sanabel', is the size of a canteen, feels spacious and the food offered, although a buffet for all three meals, is of very good quality. Otherwise there is a bar, 'Sanctuary', by the poolside and last but not least, 'Vantage', the hotel bar located on the top floor. There is also Wi-Fi throughout the hotel but it comes at a charge in the rooms.