• Login
Hotel The Address Downtown Hotel 5 star
Easyexperts
P.O. Box 123234 Dubai, United Arab Emirates -
See the map
Amy Adejokun Section editor

Aesthetically one of the best hotels in Dubai, as well as one of the best located but seriously lacking the service needed to go with the fantastic surroundings. Ideal for adults but could be seen as a little fussy for the kids who will nevertheless be very happy in the large pool looking out onto the Burj Khalifa Tower. Along with its great facilities the hotel also houses one of the most sought-after bars, the Neos, on the 63rd floor which is a real celeb hangout. Watch people's eyebrows raise slowly in an impressed arch as you tell them where you are staying...

By Rooksana Hossenally. Images Stéphanie Poli.

+
  • Sports
  • Culture
  • Family
  • Party
  • International Standard
  • Well located
  • Charm
  • Flight
    • Hotel The Address Downtown

      The Address Downtown   -   © Stéphanie Poli / EASYVOYAGE

    • Hotel The Address Downtown

      The Address Downtown   -   © Stéphanie Poli / EASYVOYAGE

       
    Compare all the prices

    Price per night - Find at 2 partner(s)
    • - Ebookers - View prices
    • - Cancelon - View prices
    Show more offers

    Location 6.0 /10

    Just a five minute walk from the biggest mall in the world, the Dubai Mall, the Address truly has an exclusive spot right in the Burj Khalifa Tower complex. The hotel is slap bang in the heart of the action. It is also a short drive away from the Juleirah beach area on Emaar Boulevard, Downtown Dubai.

    Accommodation 9.20 /10

    There are 200 luxury rooms which vary in style and size. The best rooms are on the seventh floor (the club lounge floor) with open bathrooms that give out onto the room. All rooms have a balcony and the best view is that of the largest choreographed fountains in the world which are animated every 20 minutes from 6:30pm (depending on the season) until 11:00pm. Even if fountains are not your thing, do make sure you get a fountain view room; you will not be disappointed! From 6:30pm-11:00pm (season-depending), watch the world's largest choreographed fountains in action from your balcony! A show not to miss. It lasts about 15 minutes in 20 minute intervals. Otherwise all rooms have complimentary tea and coffee making facilities, which is great as not all hotels have got the hang of this greatly-appreciated extra little feature. The bathrooms are all very funky and well designed. The phone is so complicated however, that I abandoned the task in the end, spending most of my time dashing from room to room.

    Overview 9.90 /10

    The hotel is without a doubt one of the most beautifully designed, inside and out, of Dubai. Within the Burj Khalifa Tower complex, it is a landmark in its own right. Boasting splendid views of modern Dubai and a swimming pool to die for, The Address is definitely one of our favourites despite its atrocious service. The drive is sheltered from the roadside and has a beautiful steel sculpture in the centre. More way for contemporary design is given inside the hotel with a mixture of installations, paintings, interesting features where unlikely materials fuse...no cost has been spared in making this Address Hotel a design reference. Too big to call a boutique hotel, The Address is somewhere where guests are left to themselves, staff being very discreet (sometimes so discreet that it is hard to find someone to help you). The hotel is a tower that is easily recognisable from most tall building sin the area due to its curvaceous futuristic style.

    Food and drink 8.20 /10

    We tried the hotel's signature Hukuma Chinese restaurant which is at the height of design. The atmosphere is also pleasant and intimate despite most tables being in the one room. However the food was not the best we have tried in the city. The hotel has eight food and beverage outlets in total. The main restaurant which is downstairs behind the reception area and usually serves a delicious and varied buffet for breakfast, lunch and dinner. The Club Lounge meals are however disappointing due to the lack of variation. The staff here, two members, seem rushed off their feet with three occupied tables.

    To know

    Inaugurated in 2008, The Address Downtown is one of five hotels of the same chain in Dubai. Built by the giant developer, Emaar, The Address is a five star hotel and was the fifth tallest building in Dubai at the time of opening; it is now the 11th tallest. The hotel houses the acclaimed Neos bar, which is a great hangout especially due of its magnificent views over the city, especially at sunset. The atmosphere is fairly friendly and not too formal, but better to be dressed smartly if you don't want to feel out of place.

    The service here isn't always up to scratch however, which is disappointing for such a stunning hotel, which can come across as cold. The approach is an impersonal one which is great for guests wanting to be left alone. During our stay here, one of our rooms was not ready even well after check-in time (6:00pm) which was a real let-down. Coffee cups were missing, there were no toiletries, dirty glasses...The duty manager was very apologetic and housekeeping staff was sent to set up the room straight after our phone call to finish setting up the room.

    We also had to wait a long time before someone was available to check us in at the few (five) reception desks in the entrance hall. Not a good start to the stay.

    To use the lifts you need a key card - watch out though as these are easily deactivated. To avoid walking the miles of corridors and finally getting to your room only to find out that your card doesn't work, keep it far from your phone, or, at the risk of being answered with a tired tut from the staff, ask to have it reactivated at reception before embarking on the monumental journey.

    Equipment

    • Shuttle bus
    • Car park
    • Handicap access
    • Restaurant
    • Internet access
    • Air conditioning
    • Spa

      sauna, keep fit, spa, wellness

    • Swimming pool
    • Sports equipment

      gym, fitness, sports

    • Safe
    • Non-smoking rooms
    • Meeting room

    advantage

    • Fantastically designed.
    • Wonderfully located in the new centre of Dubai in the complex of the Burj Khalifa Tower.
    • The hotel bar, Neos, is one of the city's most prized hang outs, boasting some of the best views of Dubai.
    • The pool area leaves no room for disappointment.

    disadvantages

    • The amateur service especially at reception and in the Club Lounge.
    • Low house-keeping standards.
    • Endless corridors with an eerie dark deserted atmosphere.
    • 'Seedy' clientele at the Neos bar.

    Traveller Reviews

    • Overall Score nc/10
    Hotels near to Dubai
    • Shangri-La Shangri-La Shangri-La
      • Easyopinions nc
      • Value for money 7.27
      • Location -

      As impressive from the outside as it is on the inside, the Shangri-La occupies a towering sky-scraper and is primarily an establishment for people on business trips. The plethora of services on offer, the Chinese cuisine, the common areas, including the magnificent swimming-pool, the impeccable service and the care taken for the smallest of details, make for a very enjoyable place to stay, ideally located at a short distance from the sea.

      From
      See the offer
    • The Palace The Old Town by The Address The Palace The Old Town by The Address The Palace The Old Town by The Address
      • Easyopinions nc
      • Value for money 7.31
      • Location 8.75

      The hotel will be sure to seduce you right to your core - a haven of peace and tranquility, it is also set right in the middle of the shopping action. It is impossible not to be charmed by this palace which seems to have come straight out of A Thousand and One Nights. Indeed, it is a superb, moderately-sized establishment full of architectural extremes that are emblematic of the local culture, without forgetting its ideal location for shopping enthusiasts! Slap bang in the middle of the Burj Khalifa complex, the hotel sits right on the artificial lake that it shares with the Burj and the Dubai Mall. You are sure to fall in love with the delightful luxury and high level of comfort of this animated and truly privileged setting.

      From
      See the offer
    • Four Points Sheikh Zayed Road by Sheraton Four Points Sheikh Zayed Road by Sheraton Four Points Sheikh Zayed Road by Sheraton
      • Easyopinions nc
      • Value for money 7.11
      • Location -

      Four Points hotels are a good-value four star brand managed by Sheraton. There are three in the city so be sure to have the exact name and address of the hotel before embarking in a taxi to avoid being dropped off at the wrong hotel. The three hotels are very different to one another so it is worth reading up to see which one would suit you best before booking. Being located right on Dubai's main road, Sheikh Zayed, the Four Points Sheikh Zayed Road is right in the middle of the action and has stunning views from its roof top pool; on a clear day it is possible to see landmark hotels such as the Atlantis and the Burj al Arab. Otherwise, in terms of comfort, it is a good bet that is suited to a range of clientele from business visitors to couples or groups of friends. Although the hotel welcomes families, there isn't much in terms of children's facilities.

      From
      See the offer
    • Al Murooj by Rotana Al Murooj by Rotana Al Murooj by Rotana
      • Easyopinions nc
      • Value for money 6.97
      • Location 3.5

      We found Al Murooj to be closer to a resort than a hotel due to its size and facilities, so it's a great choice for those of you looking for a lively holiday. The rooms are spacious, there is a good range of facilities and a dynamic atmosphere. There is also a good choice of restaurants for those foodies out there - the Indian restaurant, Zaika, is particularly good and serves some . Although the hotel has a large business clientele which is reflected in the style of the rooms, the hotel does welcome a solid base of leisure guests looking for a varied facilities such as restaurants serving good food.

      Images Stéphanie Poli.

      From
      See the offer
    • Rose Rayhaan by Rotana Rose Rayhaan by Rotana Rose Rayhaan by Rotana
      • Easyopinions nc
      • Value for money 7.04
      • Location 1.0

      The recently opened Rotana Rayaan Rose, now stands as the tallest hotel in the world at 333m high on the emblematic Sheikh Zayed Road. The newest addition to the Rotana chain catalogue, the Rose welcomes all types of visitors and has been especially popular with a local Emirati clientele. It is not a luxurious hotel, although it has all the expected mod-cons guests may want; it is also very well located. Not ideal for guests wanting to get some peace and quiet but an ideal base to be in the centre of the hustle and bustle of the city.

      From
      See the offer
    • Towers Rotana Towers Rotana Towers Rotana
      • Easyopinions nc
      • Value for money 7.07
      • Location 5.0

      The Towers Rotana may look in keeping with the Rotana brand from the exterior and lobby but has more of a design penchant in its restaurants as does the Media Rotana in Prego. Recently renovated, the rooms are still awaiting a refurbishment, but the food and beverage outlets look good. The Towers is ideal for young visitors, groups of friends and families alike. It is not a luxury hotel and it is not romantic either, but if you are the type of holidaymaker who likes to be in the thick of the hustle and bustle, then it is a good lively base to explore the city from.

      From
      See the offer
    • Armani Hotel Dubai Armani Hotel Dubai Armani Hotel Dubai
      • Easyopinions nc
      • Value for money 7.44
      • Location 8.5

      The lifestyle Armani Hotel Dubai is nothing short of stunning. With every angle and curve that has been carefully studied to give the desired effect, the hotel is without doubt one of the best in the city, which is a huge statement to make, especially in Dubai, where the standard of hotels is generally very high. Mr Armani has overseen every single detail of this hotel, from the scents used throughout the hotel, to the embossed chocolates sold in the deli on the ground floor. The result is astonishing. What separates the hotel from the rest is firstly, its location, right inside the Burj Khalifa, and second, the sense of space of the hotel. Slick, sophisticated and contemporary, the hotel is a veritable success. The only downfall is that you could be anywhere in the world as there is no reminder of the destination's culture and traditions. The hotel is best-suited to couples and friends looking for the crème de la crème in luxury.

      From
      See the offer
    • The Oberoi Dubai The Oberoi Dubai The Oberoi Dubai
      • Easyopinions nc
      • Value for money 6.29
      • Location 3.2

      The first property in the UAE for the Oberoi Group, the Oberoi Dubai is located close to the Dubai Mall and Burj Khalifa in Downtown Dubai. The emphasis at the hotel is on natural light. Its large floor-to-ceiling windows not only render the hotel bright and light but they also offer spectacular views of the city skyline. The hotel will also have three top-notch restaurants offering Indian, Pan Asian and international fare. Now open - still to be reviewed by us.

      From
      See the offer
    Top Hotels Dubai
    • Al Maha Resort Al Maha Resort Al Maha Resort
      • Easyopinions nc
      • Value for money 7.45
      • Location 4.3

      A luxury hotel in the middle of the desert, the Al Maha is a small wonder. Stay there to recharge your batteries, discover the desert and to be indulged by the staff. An exceptional destination recommended for all couples.

      This hotel review is a translation from the French published on our French site Easyvoyage.com.

      From
      See the offer
    • Armani Hotel Dubai Armani Hotel Dubai Armani Hotel Dubai
      • Easyopinions nc
      • Value for money 7.44
      • Location 8.5

      The lifestyle Armani Hotel Dubai is nothing short of stunning. With every angle and curve that has been carefully studied to give the desired effect, the hotel is without doubt one of the best in the city, which is a huge statement to make, especially in Dubai, where the standard of hotels is generally very high. Mr Armani has overseen every single detail of this hotel, from the scents used throughout the hotel, to the embossed chocolates sold in the deli on the ground floor. The result is astonishing. What separates the hotel from the rest is firstly, its location, right inside the Burj Khalifa, and second, the sense of space of the hotel. Slick, sophisticated and contemporary, the hotel is a veritable success. The only downfall is that you could be anywhere in the world as there is no reminder of the destination's culture and traditions. The hotel is best-suited to couples and friends looking for the crème de la crème in luxury.

      From
      See the offer
    • The H The H The H
      • Easyopinions 9.66
      • Value for money 7.44
      • Location 7.7

      Part of the Leading Hotels of the World label, the prestigious H Hotel, formerly The Monarch, is unrivalled in every way and is easily one of the best, if not the best, hotel in the city. Exclusive, The H is quietly and self-satisfyingly elegant without being pretentious. Unlike the brash hotels where the quality doesn't always match expectations, The H is all about quality and sophistication, and although on the pricy side, is definitely worth saving that extra bit to stay here. Not only is the atmosphere relaxed, but the staff is friendly and efficient, and no expense has been spared to make the rooms beautiful, spacious, stylish and up to date technology-wise. Throw in a fantastic range of high quality restaurants and bars, and a good location, you have your perfect hotel! Ideal for all types of guests, whether for leisure or business, the luxurious high quality H Hotel is ideal for friend, families and couples alike. Walking into The H can be likened to the feeling of slipping into a hot steaming bath...

      From
      See the offer
    • Burj Al Arab Burj Al Arab Burj Al Arab
      • Easyopinions nc
      • Value for money 7.43
      • Location 6.0

      The Burj Al Arab appears on the horizon, rises out of the fog along the coastline in Jumeirah, visible from skyscraper terraces all over the city, like a myth seen in books. A real gem in its architecture, seeing the legendary hotel, the only seven star hotel in the world, is like seeing the Taj Mahal in India. It is a real architectural feat that should not be dismissed for being too showy, too brash, too contemporary, but rather revered as a symbol of this city that is no less than over the top! The hotel sits quietly glimmering in the sun along a long and wide sandy beach. The interior takes a while to grow on you, but the services and facilities are irreproachable. It's definitely worth a stay at least for a night, or if it is too pricy for your budget then do drop by for tea, but book early.

      Images Stéphanie Poli.

      From
      See the offer
    • InterContinental Dubai-Festival City InterContinental Dubai-Festival City InterContinental Dubai-Festival City
      • Easyopinions nc
      • Value for money 7.39
      • Location 7.27

      The all-new Intercontinental hotel opposite the Festival City marina has what it takes to turn rivals green with envy! Some parts of it are vast; others more intimate, but its multiple styles and modernity are plain for all to see. Don't miss out on all the restaurants and facilities here, indeed, every effort has been made to ensure the height of luxury and make yours a comfortable and pleasant stay. The fine design, bay windows, lighting effects and grand furniture combine to make this an ulra-stylish hotel that has successfully lured some of the world's best chefs to prepare its cuisine, including the Frenchman Pierre Gagnaire. The somewhat outstanding rooms also deserve a special mention.

      This hotel review is a translation from the French published on our French site Easyvoyage.com.

      From
      See the offer
    • Desert Palm Desert Palm Desert Palm
      • Easyopinions nc
      • Value for money 7.37
      • Location 3.0

      Built on a private estate of a 150 acres, the Desert Palm is one of our favourite boutique hotels in Dubai and one of the city's best-kept secrets. Far from the madding crowds, this exclusive hotel is located on the dge of Dubai not too far from the airport but in an area that feels isolated away from the hustle and bustle of the city. A real haven of peace and quiet with a smart lodge atmopshere, this hotel is ideal to get away from it all. With sparkling facilities and spacious luxurious rooms, the Desert Palm specialises in equestrian activities and even has its own stables and polo club, including three hundred horses and four polo fields. Contemporary and arty, the hotel's interiors have been closely studied to give it the sharpest aesthetic aspect possible, whilst remaining extremely simple in using natural materials and fabrics throughout.

      From
      See the offer
    • Atlantis-The Palm Dubai Atlantis-The Palm Dubai Atlantis-The Palm Dubai
      • Easyopinions nc
      • Value for money 7.37
      • Location 10.0

      This is the second Atlantis hotel in the world. Is Atlantis The Palm, the flagship resort on Dubai's first Palm Island, a gem of a hotel or a monster of excess? Actually, it's both of them! It is perhaps the hotel that best represents Dubai, built as it is from scratch between the sea and the desert. A symbol of grandiose delusions, it is nothing less than a 'kingdom of superlatives'. Next to this immense and (in places) kitsch resort with its multitude of ultramodern facilities and restaurants staffed by award-winning chefs, hotel residents and day-trippers alike can enjoy a huge aquatic park. It is like a city within a city, making it ideal for families, but if you are looking for charm and intimacy, you're probably better off elsewhere!

      This hotel review is a translation from the French published on our French site Easyvoyage.com.

      From
      See the offer
    • Grosvenor House Grosvenor House Grosvenor House
      • Easyopinions nc
      • Value for money 7.36
      • Location 1.0

      Grosvenor House is an establishment primarily designed for businessmen, but it won't fail to impress guests who are used to a certain level of luxury. Its interior is extremely trendy, as is its evening entertainment, and the food here is excellent. The hotel occupies a high-rise building, the rooms of which are decorated in soft tones (making them all the more restful) and you will very soon realise that this hotel, which mixes elegance and modernity, pays special attention to the slightest detail!

      This hotel review is a translation from the French published on our French site Easyvoyage.com.

      From
      See the offer