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Hotel The Palace The Old Town by The Address Hotel 5 star
Easyexperts
The Old Town Island Downtown Burj Dubai Dubai, United Arab Emirates -
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Amy Adejokun Section editor

The hotel will be sure to seduce you right to your core - a haven of peace and tranquility, it is also set right in the middle of the shopping action. It is impossible not to be charmed by this palace which seems to have come straight out of A Thousand and One Nights. Indeed, it is a superb, moderately-sized establishment full of architectural extremes that are emblematic of the local culture, without forgetting its ideal location for shopping enthusiasts! Slap bang in the middle of the Burj Khalifa complex, the hotel sits right on the artificial lake that it shares with the Burj and the Dubai Mall. You are sure to fall in love with the delightful luxury and high level of comfort of this animated and truly privileged setting.

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    • Hotel The Palace The Old Town by The Address

      The Palace The Old Town by The Address   -   © EASYVOYAGE

    • Hotel The Palace The Old Town by The Address

      The Palace The Old Town by The Address   -   © EASYVOYAGE

       
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    Location 8.75 /10

    The hotel is located in the centre of the Bur Dubai district, just opposite the Dubai Mall (the largest mall in the world) and its artificial lake adorned with four huge fountains (the largest choreographed fountains the world - in fact there is a show every half hour so from 7:00pm every evening). Souk Al Bahar, which has been designed to resemble a market from past times, is a stone's throw away and the World Trade Centre is also nearby. Allow around 20 minutes to get to the old town centre and the same to reach the airport.

    Accommodation 8.70 /10

    Long corridors with a fitted carmine red carpet with cream patterns lead to the 242 rooms, including 81 suites. On one side, the 4th-floor corridors overlook the reception area through amazing mashrabiyas. All of the rooms have a balcony and are decorated in very soft shades and the 7 categories differ in terms of their floor area and the services provided. The standard 'Deluxe' rooms measure no less than 538 sq ft, but at the other end of the scale, the split-level Imperial suite covers a massive 5,382 sq ft! Indeed, it goes without saying that comfort and simple luxury are ever-present in the facilities, furniture and services. The equipment includes very discreet individual air-conditioning, a large flat-screen television (48 channels), reading lamps, a telephone, internet connection, a safe and a very well-stocked minibar (plus tea and coffee-making facilities on request). There is even a multi-socket connector cleverly built into a recess of a large desk. The vast 'Palace' rooms include a lounge area, a small kitchen and two toilets. The superb light marble bathrooms contain a bathtub, a separate shower, large mirrors (including a magnifying mirror), a hair-dryer, bathrobes and a selection of Roger Gallet hospitality products. The toilets are separate. Room service is available 24-hours a day.

    Overview 8.70 /10

    Your chauffeur-driven car will turn off from the wide boulevard into a driveway, and after cruising through the entrance porch; palm trees, flowerbeds and a peaceful fountain can be seen stretching out in front of the palace, which looks like something straight out of A Thousand and One Nights. Porters and valets await your arrival, of course. As the double doors open, you will be hit by the sweet and delicate scent of frangipani trees as the staff bring you a refreshing towel and sweet date juice. This luxury hotel opened in October 2007 and, being only 7 floors high, it has managed to keep to a moderate size, contrary to the majority of the hotels found in this part of the world. The long reception hall is decorated with tall black earthenware jars and panels fringed with Moorish arabesques. Several different spaces have been arranged for you to sit down in comfort, divided up by wooden archways and heavy khaki drapes. The cosy, cocooning and calming feel of the setting is enhanced by the soft music, the fountain, the majilis seats and the wooden ceiling and marble floor with its rug. The furniture, which comes from various parts of the Middle East, is sumtuous and gives the hotel a charm that is hard to rival. The warm colours blend perfectly with the wood in the different matching areas of the hotel. Sipping a drink or nibbling on a pastry in the 3rd-floor reception café, guests can enjoy a fine view over the (supervised) swimming pool and artificial lake. Tidy palm trees are dotted along the large, geometric swimming pool, and each side is lined with rows of handsome wooden deck chairs with thick cushions. The spa is decorated in shades of cream, gold and dark brown and its curved design brings to mind the shapes of a human body. It is a superb area, bright and spacious, but not too big, and its four treatment rooms (with a bathroom) for women and two for men are housed on two levels. In one of these rooms, there is a large heated marble table used for the Moroccan Scrub ritual in which black soap is used. Even the different styles of music, which are chosen for their relaxing qualities and stored on an Ipod, are listed on a menu. The treatment products used are Decleor, Carita and Essences de Marrakech. You will not want to miss out on the hot stone massages and the treatment combining techniques from Japan, Thailand, China, Bali and the East.

    Food and drink 9.70 /10

    Each of the three restaurants has a terrace and views over Burj Dubai, and the beauty of each setting makes it difficult to choose between them. You will just have to try them all! The decor in the main restaurant follows a Middle Eastern theme, and the immaculate presentation of the abundant buffets served up for breakfast, lunch and dinner is a feast for the eyes. In addition to this, the menu contains a whole selection of specialities prepared in open kitchens, just like the rest of the dishes, and even the bread is baked at the hotel. Wrought iron, light fittings and different materials and colours are used to clever effect to divide the open space into different sections. There are also tables outside, next to the swimming pool, while inside, high alcoves are furnished with comfortable, low wall seats and drapes. The Thai restaurant, Thiptara, meaning 'the magic of water' is very convincing, thanks in no small part to its antique features and smartly dressed Thai staff, it also has a direct view over the artificial lake and Burj Dubai. The superb setting, out on the lake, makes this the ideal place to enjoy a romantic evening meal of gourmet Thai cuisine. The ultra-trendy Argentine restaurant boasts the largest cellar of Argentine wines in the whole of the Middle East. Guests can admire the neat rows of bottles which are illuminated in glass displays covering whole walls. The centrepiece of this beautiful and cavernous Argentine setting is the large grill where superb cuts of meat are flame-grilled to perfection. Two musicians and a dancer provide live entertainment at dinnertime every evening, except on one evening when tango lessons are organised, followed by a party. The head chef is French, and each restaurant is managed by a chef from the country represented by the cuisine.

    To know

    The elegant Burj Khalifa tower, the tallest tower in the world, can be seen from every angle right from the hotel. Yoga classes are offered by the hotel. There is complimentary Wi-Fi access throughout the hotel. On arrival, you will be given a booklet of vouchers that can be redeemed in the shops in the Souk Al Bahar. Every suite is assigned its own butler.
    Accommodation tip:
    Ask for one of the rooms directly overlooking the hotel's swimming pool area, if they are not already booked up! Otherwise if you like your peace and quiet, ask for a lake view room but as far back from the fountain area as possible.

    Equipment

    • Shuttle bus
    • Car park
    • Handicap access
    • Restaurant
    • Internet access
    • Air conditioning
    • Spa

      massage, sauna, spa, Turkish bath, wellness, keep fit, beauty salon, hammam

    • Swimming pool
    • Sports equipment

      gym, sports, fitness, tennis, golf

    • Whirlpool bath
    • Safe
    • Non-smoking rooms
    • Meeting room

    advantage

    • The stylish, refined and cosy decor.
    • The flawless service
    • The attention to every last detail
    • The catering options
    • The hotel's exceptional location
    • The swimming pool area

    disadvantages

    • No beach

    Traveller Reviews

    • Overall Score nc/10
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