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Hotel Conrad New York Hotel 5 star
Easyexperts
102 North End Avenue, New York, New York New York, United States of America -
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Amy Adejokun Section editor

One of the biggest and most hotly anticipated hotel openings in New York in 2012 certainly lived up to expectations. The all-suite, full-service Conrad New York boasts some of the biggest guestrooms in the city and some fabulous harbour views to boot. Its public spaces are a bold statement which might not meet the approval of some while the same can be said of the contemporary décor which some may see as too 'hotel chainy'. While it is true that not many risks have been taken with the room design, the restaurant, rooftop terrace, fitness facilities and business centre more than make up for this. If you are insistent on staying right in the heart of Manhattan then I guess we cannot change your mind. But for those who are open to opting for a hotel a little off the beaten track then this is one of the places to go - you will not find space and views like this in many other places.

Hilton's luxury brand offers spacious and functional suites and some pretty daring public spaces.

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    • Hotel Conrad New York

      Conrad New York   -   © Franck Prignet / EASYVOYAGE

    • Hotel Conrad New York

      Conrad New York   -   © Franck Prignet / EASYVOYAGE

       
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    Location 4.09 /10

    Although it may not be the first neighbourhood that comes to mind when one thinks of staying in Manhattan, you should really consider it, especially if this is not your first time in the city. Situated on North End Avenue, the Conrad New York is just a few minutes' walk from the 9/11 Memorial, City Hall and the Brooklyn Bridge, while a little further afield are Battery Park and the SoHo district. In terms of public transport, there are several subway stations close to the hotel as well as the PATH train, highly practical if you are using Newark Liberty International Airport. JFK is 21 miles away, La Guardia 11 miles and Newark 13.

    Accommodation 9.70 /10

    The Conrad New York is made up of 463 suites of varying sizes, although even the smallest, the deluxe, measures a whopping 40m². One enters the suite in the living space, a cosy carpeted salon comprised of a beige sofa and dark brown suede armchair arranged around a triangular coffee table. Above the sofa are two of the 2,000 pieces of original artwork while opposite this seating area is a writing desk with lamp and telephone and above is the large flatscreen television. Moving further into the suite you come, on the left-hand side, to the wet bar where you will also find a coffee-maker, a censored minibar, snack tray, glasses and the safe. On the other side of the corridor is the WC with its large vanity, well lit mirror, Aromatherapy Associates toiletries, hairdryer, make-up mirror and more original artwork. Next door is the marble walk-in monsoon shower with yet more toiletries. Finally, at the back of the suite is the spacious bedroom which features either one king size bed or two queen size beds wrapped neatly in the hotel's custom linen. Each bed, or side of the bed, has a bendy reading lamp and there is a cordless phone and an iPod docking station on the bedside tables. Also in the bedroom, along the entire front wall, are wardrobes with a mass of storage space where you will be able to find an iron and ironing board, bathrobes, slippers, umbrella, shoe kit and extra bedding. More of the hotel's art collection can be found hanging above the bed. Note that the only difference between the deluxe room and the superior rooms is that these latter are to be found higher up the hotel. There are also superior river view suites which are the same size but look onto the Hudson.

    If, for some reason, you fell that you need even more space, then you could opt for either a premier or luxury suite, both situated on the corner of the building. The former boasts a separate living space, walk-closet, both a bathtub and walk-in shower and of course city views. The latter has similar amenities with the addition of a dining table with leather chairs.

    All rooms also have the added amenity of the Conrad Concierge, a virtual system through which guests can make dinner reservations, order room service and request additional room amenities all through your television, laptop, tablet or smart phone.

    Overview 8.70 /10

    We find it quite irritating when you arrive at a hotel, go in through the main entrance and then find that the space in which you find yourself is not in fact the reception area and that you have to go up one more level to check-in being obliged in the process to leave your bags with the doormen. This was the case at the Conrad New York so it was not the best of starts, although luckily the impact of being gradually introduced to the spectacular lobby coming up the escalator helps to soften the blow. The space is a vast, blue atrium with the Lewitt work Loopy Doopy all the way up the left hand side of the interior of the space and with triangular sculptures hanging down from right at the top of the building on fine wires. To the right, again, all the way up to the top of the tower, are the guestroom corridors while behind you the vast windows allow natural light to filter into the lobby. On the ground a series of winding seating which reminds of an airport waiting lounge (or at least what one should look like). It is only after gawping at the sheer vastness of the hall that you will notice, slightly lost amongst all the space, the reception and concierge desks both of which are manned by a superb staff with a great sense of humour and professionalism. The result is what a hotel lobby should be: the prefect introduction to the hotel with an almost tangible sense of happening and eventfulness which makes you want to spend time here looking around you.

    Also on the first floor of the hotel is a gift shop known as Accents NY. Selling a mix of fun souvenirs and more serious gifts such as jewellery, decorative objects and books the boutique is a lot classier than most hotel shops and there is no tack in sight. The lady looking after the shop during our stay was a cream! The hotel's complimentary business centre can also be found on the first floor just behind reception and has several iMacs for guests' use as well as a quiet work space.

    If you are looking to keep up on your fitness regime then you will not be disappointed with the gym at the Conrad New York. While not the biggest we have seen, it is very well-equipped with both cardio and weights machines and provides earphones, towels, water and fruit for exercisers.

    Getting around the hotel and finding your room is a piece of cake and also a pleasure given the original public spaces. The staff we came across were always helpful and pleasant even when on one occasion we accidentally pressed the housekeeping call button and made one of the maids come to our room for nothing!

    Food and drink 8.70 /10

    The hotel's restaurant, ATRIO, is situated just off the main lobby and serves food all day long. The centerpiece of the restaurant is its stone oven-endowed open plan kitchen the noise from which unfortunately drowns out the background music in the eating space. Although the space has large picture windows most of the light that illuminates the room seems to be of an unnatural source, which is a huge shame. At one end of the restaurant is a round marble topped bar at which there is seating while the glass fronted wine cellar lies just beyond. The rest of the space is taken up with more conventional seating for couples of small groups and even spills out into the lobby for less formal dining occasions.

    If breakfast is included in your rate you will receive a voucher upon check-in which you then exchange for your meal once sat in the restaurant. However, know that the choice is extremely limited if you opt for the breakfast included option so if you are of the persuasion that breakfast is the most important meal of the day then go for the full à la carte option which includes the typical continental and hot options as well as specials such as ricotta hotcakes with Mayer lemon curd and fresh raspberries.

    The lunch and evening menus are surprisingly modest and not that inspiring if we are completely honest. In the afternoon a few salads are offered as starters and the mains consist of pizzas, pastas and sandwiches while in the evening extra sharing plates are on the menu as well as a few more dishes, but nothing highly original. ATRIO also offers a bento box lunch to take away, a brunch service and a kid's menu. There is also a coffee shop open in the morning for those who are in a rush.

    Between the months of May and October, the hotel's rooftop bar, Loopy Doopy, offers stunning views across the Hudson. Weather permitting, it is open every day from late afternoon until late and serves all kinds of beverages, alcoholic or otherwise and even has proseco on tap. In fact, one of the bar's specialities if the boozy icepop - an ice lolly served in a glass of proseco!

    To know

    Conrad is Hilton Hotels' luxury brand and this is their first property in New York. There are over 2,000 pieces of original artwork throughout the hotel including a Sol Lewitt in the lobby. During our stay at the hotel we were told that it was pursuing Gold LEED certification for sustainability. One quirky fact about the Conrad New York is that it is the only hotel in the city to have proseco on tap!

    Equipment

    • Car park
    • Handicap access

      (23 fully adapted rooms)

    • Restaurant
    • Internet access

      $14.95 24h)

    • Air conditioning
    • Spa

      beauty salon

    • Sports equipment

      gym

    • Animals allowed

      (75lbs and under)

    advantage

    • Extremely spacious suites
    • Some great Hudson views
    • Innovative public spaces
    • Great Downtown location
    • Rooftop bar
    • Quiet rooms

    disadvantages

    • Relatively from some famous tourist attractions
    • Room décor could be seen as 'playing safe'

    Traveller Reviews

    • Overall Score nc/10
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