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Hotel Hyatt 48 Lex Hotel 0 star
517 Lexington Ave New York, United States of America -
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Amy Adejokun Section editor

If you've read some other of our New York hotel reviews then you'll be familiar with our view of chain hotels: the one huge advantage is that, wherever you are in the world, you know exactly what to expect. With Hyatt, expectations run relatively high and the newest addition to the group's New York portfolio will certainly go a long way to justifying that attitude. The hotel has some of the largest standard rooms in the city which are superbly appointed, it has a unique public lounge, sleek design and a buzzing restaurant serving good, honest fare. The property is perfect for any type of traveller and party size and has a great central Manhattan location. Very difficult to fault.

  • International Standard
  • Well located
  • Gastronomy
  • Flight
    • Hotel Hyatt 48 Lex

      Hyatt 48 Lex   -   © IGOR LUBINETSKY/EASYVOYAGE

    • Hotel Hyatt 48 Lex

      Hyatt 48 Lex   -   © IGOR LUBINETSKY/EASYVOYAGE

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    Location 8.47 /10

    Doesn't take a genius to work out that the hotel is located at the corner of East 48th Street and Lexington Avenue (but we'll throw it out there anyway). Within a few minutes' walk you can be at Grand Central, Bryant Park, Central Park, Times Square, the Rockefeller Center, the UN, the Broadway theatres and the shops of Madison and Fifth Avenues. Want to get elsewhere? No problem. As well as Grand Central there are another three subway stations within a few minutes' walk. JFK is 17 miles away, La Guardia 9 miles and Newark 17.

    Accommodation 9.20 /10

    The hotel offers 116 extremely spacious guestrooms and suites, all of which boast kitchenettes and many of which have views of the surrounding high-rises giving the feeling of being very much in the mix of things in the city. The standard rooms, the queen or king studios, have well dressed, solid wooden beds against a wide suede headboard. Either side of the bed are bedside tables on which you'll find a cordless telephone and a Geneva iPod docking station as well as lamps and adjustable reading lights. On the opposite side of the room is a generous work space with outlets for your laptop and a large flatscreen television. In one corner of the room is the kitchenette, complete with sink, microwave, dishwasher and coffee maker and of course a well-stocked minibar boasting a host of snacks and a an impressive array of half bottles of wine. Along with a smart white leather armchair, the room also has a safe, iron and ironing board, umbrella and hairdryer. Other features include the floor-to-ceiling windows which open and the art from local artists. The bathroom, which nicely tiled in white, features a large walk-in monsoon shower with Warren Tricomi toiletries, well lit mirrors and bathrobes. The complimentary toothpaste is a nice touch.

    Some of the larger rooms in the hotel boast separate living spaces with couches and armchairs while some have private terraces looking onto either Lexington Avenue or 48th Street. The Penthouse, located on the top floor of the hotel, boasts a full kitchen as well as a separate salon with its own television, sound system and contemporary furniture as well as a spacious terrace looking down Lexington Avenue.

    Overview 8.20 /10

    The grandeur of the impressive glass exterior designed by Nobutaka Ashhara is very much tamed once you walk through the modest entrance on East 48th Street and into what is probably our least favourite part of the hotel: the lobby. While it is perfectly lovely, with a huge abstract piece on the wall, flowers, complimentary citrus water and delightful staff, it is very small, has just one bench to sit on and no real reception desk, instead just a check-in bank which we are not fans of! Again, it works perfectly well, but this type of scaling back on the welcome gives a rushed feeling to proceedings and quite a corporate aura, which can seem cold for tourists.

    Take one of the two elevators up the first floor however and the scene changes dramatically as you walk into the Lexicon Lounge. Bright, spacious and airy, this public lounge open to all hotel guests has several cosy seating areas in front of a fireplace, a selection of art work (available for purchase) along the entry corridor and a complimentary wifi connection for those with laptop computers. To the back of the space is a small bar area where guests can help themselves to free tea, coffee and snacks all day long, including pastries at breakfast time. At around 3pm, the chef brings out a selection of baked goods such as muffins while a little later at 5pm there is an hour's cheese tasting with wines and beers available for purchase. A lively and pleasant area to spend time, this unique space is perfect for pre- and post-dinner refreshments and for intimate meetings with friends of business associates.

    While the hotel does not offer a full service wellness centre, guests can benefit from in-room treatments such as massages, masks, wraps and manicures and pedicures. There is a well-equipped fitness room on the lower ground floor which is divided into two rooms and has both cardio (each with plasma screens) and weights machines as well as water and towels.

    The hotel is kept extremely well and is spotless throughout. Getting to your room is quick and simple with only six rooms per floor and the room number indicators are very clear. The corridors, with their smart grey pinstriped carpets, are wide and light and easy to negotiate. The staff we came across was polite and efficient and always had a smile on their face. Complimentary wifi is available in the Lexicon Lounge, otherwise it is charged at $14.99 per day.

    Food and drink 9.20 /10

    Lexington Brass is the hotel's great little eatery located on street level adjacent to the lobby. An American bistro affair, the interior is a symphony of materials and textures with high glass windows, glazed brick columns, caramel leather banquettes, a marble-topped bar and brass lighting fixtures. If you want to be guaranteed a table then the best time to come would be at the weekend when the usual corporate crowd isn't around. However, in our opinion, the buzz created by the suited and booted at lunch time and after a work is what the place is all about and you should reserve or arrive early to experience it. In terms of the food, you won't be disappointed with the American soul fare. We started with the fun, build-them-yourself, tuna tartare tacos which come with guacamole and salsa. The fried butter chicken with mash and gravy and the fish of the day served with veg and spinach were both excellently satisfying while the fact that selection of desserts that we were lucky enough to sample (pecan pie, cheesecake, chocolate crème brûlée) defeated us was not a sign of their weakness, rather ours! The restaurant, whose service was faultless, also serves continental and hot breakfast including pancakes, smoked salmon, omelettes, cereals, smoothies, fruit, juices, teas and coffees. Remember though you can grab complimentary pastries and hot drinks up at the Lexicon Lounge.

    To know

    The Hyatt 48 Lex opened its doors on 19th August 2011. When booking your room, you might want to know that the difference between some categories is just $10 at times, so don't be afraid to think about treating yourself to a swankier room! For extra light and the best views, try and grab a room on the corner of the building g (not only the Corner Suites are on the corners!).


    • Car park
    • Handicap access
    • Restaurant
    • Internet access
    • Air conditioning
    • Spa

      spa, keep fit

    • Sports equipment

      golf, gym, fitness

    • Animals allowed
    • Safe
    • Non-smoking rooms
    • Meeting room


    • Central location
    • Room size
    • Restaurant
    • Guest services
    • Contemporary design


    • Wifi is expensive

    Traveller Reviews

    • Overall Score nc/10
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