The original mansion built by Villard is somewhat overshadowed by the huge tower that has since been constructed behind it and which houses the hotel's nearly 900 rooms. But this 'old meets new' aspect to the property is one of the many ways in which it is special, especially when the old mansion is lit up at night. The lobby is as grand as the hotel's name would suggest and is divided into three main parts. Upon entering you come to the circular reception area with the welcome desk and concierge on either side each which is grand, but nothing compared to the lobby staircase and its surroundings a little further on, including the gallery complete with gilding, statuettes, chandeliers and imperious marble columns. It is certainly an impressive spectacle, which explains why the lobby is always busy with guests either gazing up at the wondrous architecture or working away on their laptops, but could be accused over being over done. The back of the lobby is given over to one of the hotel's restaurants, Istana. On the eight floor is located the spa and fitness centre. The gym has an extensive range of both cardio and weight machines in a large, bright space with views onto St. Patrick's Cathedral and the city, while the smart spa has a full list of treatments including massages, facials, waxing, body treatments and manicures and pedicures. There are several packages available too, such as the jet lag therapy or the three and a half hour divine moments option at $500. Personal trainers are available at the fitness centre-just ask at reception. On the 39th floor, the Executive Lounge is available to all those guests in Executive rooms (although it is possible to buy into this option). With a view directly onto the cathedral opposite, guests can enjoy complimentary breakfast and lunch as well as tea, coffee and snacks throughout the day until 8pm. In addition to the business centre, there are meeting rooms, flatscreen televisions and a selection of press. For those not able to make use of the lounge, the hotel does have another business centre as well as wifi throughout the building. There is a complimentary house car service (subject to availability) which will take guests anywhere within a 20 block radius as well as a free twice-daily shuttle to Wall Street and the theatres on Broadway. From what we saw during our visit, the hotel is in top tip condition and order reigns everywhere. All the members of staff we came across were both charming and charismatic and couldn't have been more helpful.