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Hotel The Salisbury Hotel 3 star
Easyexperts
123 W. 57th St. - NEW YORK New York, United States of America -
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Amy Adejokun Section editor

Dated, impersonal (in every sense) and a slave to mass tourism, The Salisbury is a ghastly hotel which probably only survives thanks to its proximity to Central Park. It appears as though not much has changed for several decades at this property which is in serious need of an upgrade. It is void of character, pretty grim and full of package holiday clients looking for the cheapest possible deal. The members of staff, some of whom seem more interested in their mobile phones than the guests, have a laissez-faire attitude and would quite obviously be somewhere else. With no amenities, wifi you have to pay for and poor quality accommodation, we see no reason, aside from price and location (and even then you can find something better, in the same area, for a similar price), to come and stay at The Salisbury.

A charmless hotel with spacious but dated rooms, poor service and no extra facilities.

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    • Hotel The Salisbury

      The Salisbury   -   © Franck Prignet / Easy Voyage

    • Hotel The Salisbury

      The Salisbury   -   © Franck Prignet / Easy Voyage

       
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    Location 7.95 /10

    For all its flaws, if this is your first time in New York and you really have no choice but to stay at The Salisbury, then at least you'll be well located in terms of some of the major attractions in Manhattan. The closest of these is Central Park, just two short blocks away. But also within walking distance are Broadway, Times Square, the Rockefeller Center, Grand Central, New York Public Library, Bryant Park, the UN and Museum Mile on the Upper East Side. If you need to hop on a subway train then there are two within just a block of the hotel with several lines between them. JFK is 16 miles away, La Guardia 9 miles and Newark 16 miles.

    Accommodation 6.20 /10

    Given the fact that 80% of the 200 rooms at The Salisbury have kitchenettes it is reasonable to assume that it was originally planned as a long-stay property. This may no longer be the case but it is good to know that you still have the option to heat up and store food in your room as well as make coffee. Guests have the option of staying in a standard room, a one-bed suite or a two-bed suite. In terms of décor and amenities there is very little difference between them aside from the presence of a separate living space in the suites. The standard rooms, some of which do not have a kitchenette, are extremely spacious and have a queen bed dressed in white linens with a rather old fashioned blanket on top. A couple of (sometimes battered) bedside tables have a reading lap and a dated telephone while it is the same sorry state for many of the desks in the rooms too. Inside the closets you will find a safe and an empty fridge but no iron and ironing board or bathrobes. Some rooms have an old armchair while others may have an occasional table with a couple of chairs as well. The upholstery in some rooms is a little worn/dated although it would be an untruth to say that the rooms were dirty. We did see, however, in one of the rooms which had a kitchenette, that the sink had not been washed down. Other amenities in the rooms include a flatscreen television and an air conditioning unit in the window. The bathrooms are spacious and (surprisingly) have Gilchrist & Soames toiletries, however they are extremely outmoded and are in need of updating. They are fitted out in various shades of brown tile and in some cases the grout between them looks a bit worse for wear. They all have a modestly-sized mirror, a bathtub with shower and a hairdryer.

    The suites all have a kitchenette (like most of the standard rooms) which comprises a small sink, a microwave, coffee-maker, crockery and cutlery. In addition, they all have a separate living space with sofas, armchairs and flatscreen televisions.

    Seeing as the soundproofing in the rooms is not fantastic, light sleepers should opt for a room giving on to the back of the hotel.

    Overview 6.20 /10

    You may have to walk slightly uphill to the entrance of The Salisbury on West 57th Street, but it all goes somewhat downhill as soon as you step inside the property. The characterless lobby, with its cheap wood panelling and custom carpet, is one of the least welcoming we have seen and there is often a queue at the reception desk as groups of tourists arrive by their tens. The members of staff behind the desk do have a sense of humour but are not at all service-orientated - something which is reflected in their appearance. There is nothing of much interest in the lobby, aside from a business centre for which there is a charge, nor is it the type of space you can sit and relax in. In fact there is no other public space where one can take a seat and unwind which you will need to do if you are to stay here for more than a few days. But realistically you will be spending almost all of your time outside of the hotel seeing as there are no amenities here at all such as fitness/wellness facilities, restaurant/bar or terrace.

    What we can say is that find your room is a simple process and the corridors are clean and easy to navigate if not somewhat dull. There are several elevators serving all floors of the hotel.

    Food and drink 5.20 /10

    The hotel does not have a restaurant or bar, although it does have a breakfast room on the third floor where it offers a continental breakfast every morning for the price of $9. If you feel like food at any other time of the day then it is possible to order room service but this comes from a third party and we cannot guarantee it quality.

    To know

    The hotel has a total of four guestrooms adapted for those guests in a wheelchair.

    Equipment

    • Car park
    • Handicap access
    • Restaurant
    • Internet access

      ($10/24h)

    • Air conditioning
    • Spa

      spa, Turkish bath

    • Sports equipment

      fitness

    • Safe
    • Meeting room

    advantage

    • Very central location
    • Cheap rates

    disadvantages

    • Poor service
    • Dated décor
    • Worn furniture
    • No restaurant
    • No fitness/wellness facilities

    Traveller Reviews

    • Overall Score nc/10
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